Aricent has signed a strategic partnership deal with IBM on March 6. As per the deal, Aricent will develop innovative technologies and digital solutions for IBM Cloud product line for next 10 years. Together, the two companies will offer cutting-edge marketing solutions to businesses to modernize customer experience with enriched cloud capabilities. The announcement comes barely a week after Aricent released its Cognitive Services at the Mobile World Congress 2017.
Speaking about the new partnership in digital, Aricent CEO Frank Kern say –
“Aricent is proud to be working with IBM, leveraging our design and engineering expertise with investments in digital technology to meet IBM’s customer expectations and business objectives for the IBM Cloud portfolio.”
“Aricent’s leadership in digital transformation through cloud, cognitive and security will drive the most relevant features and enhanced experiences to clients at a faster pace,” said Mr. Kern.
Aricent, a global design, and engineering company had announced the launch of its Cognitive Services to enhance customer engagement and brand loyalty in the digital era last week. The announcement was made on February 27 from Barcelona at the recently concluded Mobile World Congress 2017 (#mwc17). The new services from Aricent will help businesses leverage the combined power of data science and cognitive intelligence to engage effectively and judiciously with customers at any point of the journey.
Adding to the excitement around the launch of Cognitive Services, Aricent’s CTO Walid Negm says, “The new recipe for product development is a trifecta of design intelligence, data engineering and applied data-driven algorithms.”
Negm adds, “If a company stays focused on the customer experience then they can drive a revenue stimulus through artificial intelligence (AI). We are investing in R&D to make the developer experience incredibly easy across model generation, GPU-based neural network modeling, and bespoke cognitive architectures.”
About Cognitive Services from Aricent
Aricent, which is a Redwood City-based technology company, is offering the following capabilities as part of Cognitive Services –
Data-driven design services
These tech-based capabilities from frog integrate the power of data exploration, AI/ML, and data mining strategies. The user can, therefore, gain enriching real-time insights on the value of clients, helping businesses create adaptive and responsive experiences with highest efficiencies.
Aricent CognitiveDrive Train™ Platform (CDP)
CDP is a dynamic recommendation engine that can recognize user archetypes from experience data and adapt to interactions accordingly. CDP, a versatile machine-learning toolchain helps in implementing cognitive architectures, training models and testing neural networks. It enables the rapid assembly and integration of Artificial Intelligence (AI) services from market leading platforms such as IBM Watson, Amazon, Microsoft and Google ML around human-centered workflows.
Rob Lamb, VP, Hybrid Cloud Management at IBM says, “This is a strategic partnership to meet the opportunities of digital transformation and help our clients succeed in the cognitive era.”
Aricent‘s Cognitive Services spans service innovation, design, strategy, software, and hardware development. Aricent, with design and strategy from frog that has a proven track record helping the world’s most successful companies such as Apple and GE, can help companies form a vision for a product that ensures that prototypes can effectively scale into production.
Artificial Intelligence (AI) is on top of the mind today for most business leaders who seek to provide unique value around their products and services for a compelling customer experience.
With Cognitive Services extended to IBM Cloud product line, Aricent intends to bring next-gen customer experience across omnichannel platforms via the cloud.