Shift8 Networks, a wholly owned subsidiary of Digerati Technologies, has entered into a partnership with Tenfold, a leading phone intelligence platform for entire customer lifecycle. Digerati Technologies is an award-winning provider of cloud communication services. With this partnership, Shift8’s clients can now connect their cloud communication system with over 25 CRM systems and Help Desk applications instantly.
Attributing the alignment to its solution-oriented approach during sales cycle, Arthur L. Smith, CEO of Digerati, states, “We listened carefully to our customers and became keenly aware of a very important need when migrating their telephone system to the cloud. Seamless integration with our customers’ existing CRM or Help Desk systems brings added value to our current product line that will certainly contribute to our sales process.”
The full sales automation platform will provide Shift8’s clients’ access to its prospect and customer interactions uninterruptedly. Tenfold provides the key to Shift8’s user base to unlock instant ‘click to dial,’ ‘automatic call logging,’ ‘caller info screen pops,’ and ‘advanced call analytics’ that are linked to many CRMs.
Tenfold’s solutions are used across industries namely, technology, software, financial services, real estate, insurance, wealth management, hospitality and travel, sports and entertainment, automotive, advertising, electronics, recreation, healthcare, agriculture, food services and much more.
Whereas, Digerati is a publicly-listed company that has launched many successful subsidiary operations that include a two-time Deloitte Technology Fast500 and one-time Fast50 award-winner for recognition as one of the fastest growing technology companies in North America. Through its subsidiary, Shift8 Networks, Inc., the Company is meeting the global need for businesses seeking cost effective communication solutions, including fully hosted IP/PBX, VoIP transport, SIP trunking, and customized VoIP services.