BMC Acquires ComAround

BMC, a global leader celebrating 40 years of delivering IT solutions for the Autonomous Digital Enterprise, announced the acquisition of ComAround, a global software company that helps transform the customer experience with, self-service, and AI and NLP-based advanced knowledge management technology. Together, BMC and ComAround will build on their respective self-service, ITSM, and AI market leadership and expertise to provide NLP-based full-context-search knowledge management capabilities. The financial terms of the…

BMC Announces Ram Chakravarti in New Executive Role

Chakravarti joins executive leadership team to guide and shape the company's technology strategy BMC, a global leader in IT solutions for the digital enterprise, announced that technology executive Ram Chakravarti will officially join BMC as the Chief Technology Officer after a secondment from BMC's lead investor, KKR, effective April 6. Chakravarti has been fulfilling the role since August 2019, working with BMC leadership in defining the company's technology vision and standing up new innovation-focused initiatives.…

Shared Services Canada Selects BMC to Modernize IT Service Management for the Government of Canada

BMC, a global leader in IT solutions for the digital enterprise, announced Shared Services Canada (SSC) has selected BMC's Remedy IT Service Management (ITSM) solution to accelerate the Government of Canada's adoption of standardized enterprise ITSM processes. With BMC, SSC will gain an automated self-serve portal showcasing its modernized online product and service catalog and real-time order tracking for the Government of Canada's departments and agencies and more than 300,000 users. Marketing Technology News: AT&T…

BMC Completes Acquisition of RSM Partners, a Leader in Mainframe Service and Solutions

RSM security and penetration testing expertise to bolster BMC AMI security offerings BMC, a global leader in IT solutions for the digital enterprise, announced the completion of the acquisition of RSM Partners, a global provider of mainframe services and software with a focus on mainframe security. RSM Partners, now BMC Mainframe Services by RSM Partners, secures, maintains, and improves mainframe systems with market-leading expertise. The RSM acquisition brings penetration testing capabilities to mainframe systems for…

BMC to Acquire Compuware

Combination brings mainframe to the mainstream BMC as part of a modern IT infrastructure with a full-service solution integrating DevOps BMC, a KKR portfolio company and a global leader in IT solutions for the digital enterprise, announced the signing of a definitive agreement to purchase Compuware, a Thoma Bravo company and a leading provider of mainframe application development, delivery, and support solutions. The transaction builds on BMC’s track record of investing in growth, and is expected to be completed in the…

BMC Announces Cognitive Service Management with AI, Machine Learning, and Predictive Capabilities

New Offering Built With IBM Watson Technology Optimizes Service Management Experience In Multi-Cloud Environments For Employees, Agents, And Developers BMC announced a partnership to seamlessly integrate AI technologies from IBM Watson, a leading AI platform for business, into BMC's leading IT Service Management solutions for the digital enterprise. IBM Watson Conversation and Discovery capabilities enable service management teams to deliver a better service experience to employees across multi-cloud environments,…

TechBytes with Peter Day, Chief Technology Officer at Quantcast

Tell us about your journey into technology and how you arrived at Quantcast. After getting a PhD in machine learning from the University of Liverpool, I worked in financial markets for 12 years before I joined Quantast in 2016. Tell us about the most fascinating aspects of advertising technology platforms? How do adtech solutions bolster marketing efforts in omnichannel? To me, the most exciting aspect of adtech is its role in fueling an efficient and effective economic model for ad funded content. This model shapes…

8×8 Expands Go-to-Market Operations and Appoints Steve Seger as Chief Revenue Officer

8x8, Inc., a leading integrated cloud communications platform, announced the appointment of Steve Seger to the position of Chief Revenue Officer and the expansion of its global business development organization. Reporting to CEO Vik Verma, Seger will oversee overall revenue operations, direct sales, and channel sales, including Master Agents, Sub Agents, and Value-Added Resellers (VARs) participating in the 8x8 Open Channel Partner Program. 8x8 also announced that John DeLozier, the company’s Global Channel Chief, was…

Tacton Appoints Bo Gyldenvang as CEO

Tacton, a global leader in Smart Commerce solutions for manufacturers, announced the appointment of Bo Gyldenvang as CEO. Gyldenvang joins Tacton with extensive software and services experience and was most recently COO at Software AG Americas, leading enterprise integration and IoT software platform globally. Prior to this, he held management positions at software companies such as BMC Software and HP Software. Gyldenvang will bring deep global enterprise software experience to the existing Tacton leadership guiding the…

Centrify Announces Flint Brenton as Chief Executive Officer

Industry veteran to drive Privileged Access Management leader forward into new markets including cloud security and DevOps Centrify, a leading provider of Identity-Centric Privileged Access Management (PAM) solutions, announced the hiring of Flint Brenton as Chief Executive Officer (CEO), effective immediately. Brenton replaces former Centrify CEO Tim Steinkopf, who recently retired for health reasons. Brenton most recently was President and CEO of CollabNet VersionOne (now Digital.ai), which pioneered the Value Stream…

Onfido Sees Record Adoption of Its Identity Verification Technology Announcing 264% Year-Over-Year Us Growth

Fuelled by key business wins, new $100M funding and key executive hires Onfido, the global identity verification and authentication provider, announced another strong quarter-over-quarter growth in sales ending June 30th, 2020, representing a 40% increase in global sales over the same quarter last year. The significant growth was fuelled by increased demand in the United States--where Onfido grew its year-over-year sales by 264%--as organizations accelerate their digital transformation plans. In the first half of…

What MarTech Leaders Think about ABM in the Age of AI

ABM remains the most-defiant of technologies for B2B marketing and Demand Gen professionals. B2B customers are growing matured and smarter with easy access to digital buying tools and product review platforms. They demand real-time contextual and highly-personalized engagement from their marketing and sales technology vendors. To keep up with the pace of disruptions in the tech industry, B2B sellers leverage AI and automation to deliver this personalization. Though Account-based Marketing has covered a long and bumpy…

UJET Strengthens its Executive Leadership Team with Vasili Triant as Chief Business Officer

Industry leader and strategist joins UJET to spearhead corporate partnerships, alliances, and accelerate business growth UJET Inc., a leading provider of modern, mobile-first customer support communications and solutions, announced the appointment of Vasili Triant as Chief Business Officer (CBO), as the latest addition to UJET’s executive leadership team. In his role as CBO, Triant will spearhead UJET’s global partnerships and alliances, and help to further UJET’s position as one of the fastest growing cloud contact…

Method Communications Bolsters Global Enterprise Tech Practice

EVP, VP hires in New York and SF add expertise across enterprise technology, including cloud, artificial intelligence, cybersecurity, analytics and mobile Global tech PR firm Method Communications has bolstered its breadth of expertise in enterprise technology by hiring Executive Vice President Adrian Eyre, an experienced agency leader with previous roles at Edelman, Ogilvy Public Relations and Waggener Edstrom, and Josh Lefkowitz and Ruben Simpliciano as vice presidents. Eyre joins Method's San Francisco office, leading…

Why an Open Source CMS Can Be the Best Option for Your Enterprise

We’ve finally reached a turning point: open-source can now be viewed as a pure advantage. In fact, open-source has evolved over the past few decades to become a crucial part of the IT landscape. Red Hat’s annual State of Enterprise Open Source report, which surveyed 950 global IT leaders, states that an increasing number of enterprises are using open source. Sixty-nine percent of the survey's respondents indicated that usage of enterprise open source is either important or very important for their organizations,…

Interview with Udayan Bose, Founder and CEO at NetElixir

Tell us about your role at the company and how you started here. I founded the company in 2004 to help retailers win new online shoppers through data-driven Search Marketing. What opportunities and challenges did you and/or the company identify at the start and have things worked out as planned? We have been focusing on three trends. The first is Voice search, which is changing search from being keyword led to context led. The second is the application of AI by Google and other ad platforms and marketplaces, which is…

VPN Usage Rises by 180% due to Skyrocketing Streaming of Netflix as Online Communities Unite in Isolation

VPN services have been on the rise, bridging the gap between individuals and uniting them into online communities and "watch parties" on Netflix, nearly doubling the usage of virtual private networks compared to the pre-pandemic period. ZoogVPN, a freemium VPN service provider, has shared more insights on how the newly changed habits have affected our network dependency To combat the loneliness crisis, people have been gathering into various online communities and "watch parties" on Netflix to lessen the emotional stress…

UJET Announces Salesforce Sales Cloud Integration

Integration Extends UJET’s Ability to Support Both the Pre and Post Sale Customer Journey UJET Inc., a leading provider of customer support communications and solutions, today announced their integration into the Salesforce Sales Cloud. Beyond our deep Service Cloud integration, this new Salesforce connectivity provides a specialized integration and leverages UJET’s modern communications platform for the express purpose of supporting sales focused communication sessions. UJET’s Sales Cloud integration empowers sales teams…

Inference Solutions Unveils New Features for Rapidly Scaling Omni-Channel Self-Service

Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), today announced the latest version of Inference Studio, which includes new features for rapidly scaling virtual agent applications across voice and digital touchpoints. With Studio 6.5, businesses can use a single code-free platform to develop and deploy IVA applications for voice, SMS, WhatsApp and, now, web-based chatbots, reducing the cost and complexity of launching omni-channel solutions. Using Studio to build and manage IVAs can help…

Opinion: Exercise can be good for you and your country especially during a crisis like COVID-19

Public parks have been gated shut, beaches emptied and stadia deserted, as an unprecedented 2.5 billion people across the world are told to sit at home. Times are tough. The Coronavirus is real and as it spreads its tentacles across the globe it is taking its toll on the lives and livelihoods of people everywhere. Measures such as closing gyms, shutting sports facilities and staying at home put a limit on a person’s mobility and exercise. Necessary, but painful, as enforced inactivity can contribute to periods of intense…