Telestax Announces Partnership with Proximus to Deliver Full CPaaS Capabilities to Belgian Market

Telestax, the leading provider of CPaaS enablement to global communications companies announced a strategic partnership with Proximus, the leader in Enterprise Solutions in Belgium. Leveraging the Telestax Restcomm platform, Proximus Enterprise introduces FlexIO, a solution designed to extend critical CPaaS services and high-demand turnkey applications to businesses serving the Belgian market. “Today’s companies need to become more digital to remain relevant. We bring to businesses the capability to communicate in the way…

WhatsApp Enlists Egyptian CPaaS Global Player CEQUENS as WhatsApp Business Solution Provider

CEQUENS, an Egyptian company by origin and a leading Communications-Platform-as-a-Service (CPaaS) provider globally, announced a deal with WhatsApp to become a Solution Provider for WhatsApp Business. Small and medium-sized enterprises and large corporations worldwide can utilize the service to showcase products, offer services, and connect with customers. WhatsApp – a subsidiary of Facebook, Inc. – is exceptionally popular among consumers with 2 billion active users across 180 countries. WhatsApp Business is seen as a…

Melrose Labs Looks to Disrupt CPaaS Messaging With Its SMPP SMS Gateway

Scotland-based Melrose Labs is launching a cloud-based mobile messaging platform on December 14, 2020, that will significantly lower barriers to entry in mobile messaging and encourage new entrants. SMPP SMS Gateway enables mobile messaging providers and enterprises to operate their own mobile messaging gateways and provide a host of new services to their customers, including services in the fast-growing application-to-person (A2P) SMS segment, which has been valued at $17bn globally and is expected to reach $26bn in…

New Study Shows Contact Centers Using Over-the-Top CPaaS Solutions See Major Results

IntelePeer Customers saw 31% Increase in CX Ratings, 53% saw an Increase in New Revenue, and 28% saw a Decrease in Operational Spending IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced the results of a custom research study conducted by Nemertes Research, focusing on critical business and technology challenges faced by companies using on-premises contact centers and how they plan to address these within the next two to five years. With the majority of larger enterprises still using…

Frost & Sullivan Names Vonage Asia-Pacific Communications Platform as a Service (CPaaS) Provider

For the second year in a row, Frost & Sullivan has named Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, as the Asia-Pacific Communications Platform as a Service (CPaaS) Provider of the Year. Vonage was recognized for the Vonage Communications Platform, which allows for the integration of fully programmable APIs into existing products, workflows, and systems and from which the Company’s unified communications and contact center solutions are built. The Vonage…

Telestax Launches the Industry’s First CPaaS Sales Certification Training for Communications Companies, Carriers, and Operators

Telestax, a leading global communications platform as a service (CPaaS) enablement and application provider became the first in the industry to deliver a CPaaS Sales Certification Training program specifically developed for communications providers. According to a recent report by Synergy Research Group, the CPaaS market is experiencing a 40 percent yearly growth rate, with IDC forecasting a market size of nearly $11 billion by 2022. As communications companies increasingly focus on bringing cloud-based APIs to their…

Telestax Announces Strategic Partnership with NUSO to Speed Delivery of CPaaS Applications for Remote Collaboration Amid Telework Demand…

NUSO, a leading cloud communications solution provider and Telestax, the worldwide leader in CPaaS enablement for the communications industry announce a strategic partnership to bring communications platform as a service (CPaaS) and complex call management logic to NUSO's partners worldwide. CPaaS applications are examples of collaboration tools that help organizations complete critical business functions and improve customer experience through automated processes or digital channels. For example, as consumers practice…

Conference, the Voice Conferencing Service from CPaaS Provider Melrose Labs Launched in the UK

Melrose Labs, the Edinburgh-based cloud communications provider, has launched in the UK their voice conferencing service, Conference, a service that is a key enabler of remote working and collaboration. The service allows teams and other groups to have meetings via telephone for free or at low call rates, and for free via the web. The Conference service has a capacity for up to 100 participants, high-quality wideband audio and the ability for participants to join calls via telephone and the web. The service can be used by…

Ytel Expands Their Contact Center Functionality by Unifying With the Flexible Ytel CPaaS APIs

Ytel, a leading CPaaS & Cloud-Based Contact Center Software company that helps businesses engage customers using multi-channel communications, has seen the way communications have evolved over the past few years, and as a result, Ytel continues to develop products that focus to meet the needs of an ever-changing market and its users Ytel, a leading CPaaS & Cloud-Based Contact Center Software company that helps businesses engage customers using multi-channel communications, has seen the way communications have…

Vonage Named Communications Platform as a Service (CPaaS) Asia-Pacific Provider of the Year by Frost & Sullivan

Frost & Sullivan has named Vonage, a global business cloud communications leader, as Communications Platform as a Service (CPaaS) Provider of the Year and a recipient of its annual Asia-Pacific Best Practices Awards recognizing Asia’s leading companies. Vonage’s API Platform, formerly known as Nexmo, the Vonage API Platform, was recognized for its innovative communications APIs technology and for providing businesses with the ability to connect and communicate with customers via their own preferred channels (chat,…

CPaaS Growing by Over 40% per Year; Twilio Leads the Charge

New data from Synergy Research Group shows that CPaaS revenues are on track to once again grow by over 40% in 2019. With revenues in the first three quarters of the year having already surpassed full-year 2018 levels, Synergy is forecasting that the full-year 2019 market will grow threefold compared with just three years ago. Twilio has been the pioneer in CPaaS and is a clear market leader with a 32% worldwide share in the third quarter. It is followed by Vonage, Bandwidth, MessageBird, Sinch and Voxbone. CPaaS…

Frost & Sullivan Ranks Vonage as a Leader in Growth and Innovation in the 2019 CPaaS Radar

Frost & Sullivan has recognized Vonage, a leading provider of global business cloud communications, as a leader in innovation in the 2019 Frost & Sullivan Radar for the Communications Platform as a Service (CPaaS) industry. The company is recognized for its communications APIs technology via the Vonage API Platform and for providing a bold vision for the future of business communications with its One Vonage strategy to fuel new deal flow and growth pipelines. One Vonage, Vonage's single, microservices…

Telestax Partners with Zain Jordan to Deliver CPaaS to Their Nearly 50 Million Active Individual and Business Customers

Zain Jordan, a member of Zain Group, one of the leading mobile telecom innovators across the Middle East and North Africa, announces its strategic partnership with Telestax, the worldwide leader in CPaaS enablement for communications service providers. Using Telestax technology, Zain Jordan will now deliver rich application programming interfaces for enterprise omnichannel digital transformation to organizations across the country. "Zain looks forward to offering expanded CPaaS capabilities to our enterprise customers,"…

IntelePeer Announces Partner Portal Enhancements Bringing CPaaS 2.0 to the Enterprise

New Partner Locator and On-Demand Training Module Pave Way for IntelePeer Partners to Connect with Customers in New Age of Digital Transformation IntelePeer, the leading Communications Platform as a Service (CPaaS) provider, today announced new enhancements to its self-service partner portal. Launched in the fall of 2018, IntelePeer’s partner portal enables channel partners to access on-demand sales growth tools, marketing resources, training, and performance metrics crucial to success in the rapidly-changing…

IntelePeer Recognized as Innovative CPaaS Provider for Enterprises in Frost & Sullivan Radar Report

IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced that it was identified as the most innovative privately-owned CPaaS provider in the 2019 Frost & Sullivan Radar for the CPaaS industry. The Radar, conducted by research and consulting firm Frost & Sullivan, is an analysis of the competitive strengths and opportunities of a select group of providers who demonstrate best practices in their industry. According to Frost & Sullivan research, the global CPaaS market is in a high…

Brightlink Releases CPaaS Platform 2.0

New Platform Extends Access to Communications Capabilities through Pre-built Tools and APIs Brightlink, a leading communications platform and technology company that delivers voice, messaging, analytics and cloud-based solutions, has made it easier for businesses to integrate communications capabilities into their customer engagement strategies through the 2.0 release of its Communications Platform as a Service (CPaaS) Platform. Prior functionality in Brightlink's CPaaS Platform available via the Brightlink Phonebook is…

Alianza Deepens UCaaS and CPaaS Expertise With Addition of Clark Peterson to Board of Directors

Industry Veteran and Former Vonage Business Executive to Help Accelerate Platform Innovation and Service Provider Success Alianza Inc., the cloud voice platform company, announced that Clark Peterson has joined its board of directors. The company will benefit from his deep unified communications experience, industry knowledge, strategic thinking and track record of building and scaling unified communications platforms. Peterson brings more than 30 years of leadership experience with market-leading telecommunications…

Telestax Announces Strategic Agreement with NEC

Telestax, the leading provider of CPaaS enablement to global communications companies, announced a strategic agreement with NEC Corporation of America (NEC), the leading international provider and integrator of advanced IT, communications, and networking solutions. With this agreement, NEC is partnering with Telestax to bring CPaaS functionality to their extensive customer base and channel partner network. NEC has already incorporated the Telestax programmable SMS functionality into NEC UC-Suite, the company’s integrated…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Button and Branch (E-Commerce and Mobile Commerce), ResponseCRM (Marketing Automation), Zoomd (Native & Programmatic Advertising), GlobalData (Analytics), to Stack8 (Unified Communications). Button and Branch Join Hands to Help Brands Unlock Mobile Growth in the Affiliate Channel Button, the leading mobile commerce technology company, announced a strategic partnership with…

Top Five Predictions for Enterprise ICT in ASEAN in 2021 by GlobalData

Enterprises across the ASEAN are reshuffling their ICT priorities in 2020 to urgently address the COVID-19 impact. Against this backdrop, cloud, networking, mobility, communications and security have been shortlisted for the top five predictions based on their market potential and impact in ASEAN by GlobalData, a leading data and analytics company. GlobalData’s latest report, ‘2021 ASEAN ICT Predictions’, reveals the five top trends that are expected to happen in each technology domain this year: (i) public cloud will…