Panopto Expands Meeting Intelligence with Cisco Webex Meetings Integration

Panopto, the leader in video management systems, announced the expansion of its meeting intelligence solution for enterprises through a new integration with Cisco Webex Meetings, now available in the Cisco Webex App Hub. The integration allows enterprises and educational institutions to securely and automatically transfer Webex Meetings recordings into the Panopto on-demand library, where they become searchable and shareable at scale inside businesses and across virtual and physical campuses. Panopto’s exclusive Smart…

CBTS Unites Cisco Webex with Broadworks Cloud Calling and Collaboration for Powerful Hosted UC

CBTS, a proven technology provider driving superior business outcomes, announces that its powerful Hosted Unified Communications (UC) solution powered by Cisco Broadworks is now fully integrated with the leading meeting and workstream collaboration tool Cisco Webex, combining two powerful platforms to deliver the ultimate customer experience with unified collaboration and communications. CBTS now delivers an end-to-end mobile, office, and remote office experience that is seamlessly connected through a single application.…

Telestax, a Cisco Solution Partner, Announces SMS Enablement for Webex Teams and new APIs for UC-One

Telestax continues its commitment to being a valued Cisco Solution Partner with enhancements to Message Exchange, the CPaaS solution for enabling SMS. Telestax Message Exchange now enables the sending and receiving of SMS texts for Cisco Webex Teams. In addition to supporting Cisco Webex Teams, the company also reveals new APIs for Cisco UC-One and an upgrade to the Telestax UC-One API console, offering improved ease of use. As the only SMS enablement provider for select Cisco collaboration tools, Telestax is dedicated to…

Servion Expands its Contact Center and Collaboration Expertise in UK with New Cisco Certifications

Servion has completed several Cisco certifications and is now uniquely positioned to sell, install, and manage Cisco CX Cloud and On-Prem solutions in United Kingdom Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider announced today it has achieved Cisco CMSP Master Certified Partner Status in United Kingdom, placing it among a select group of partners that can sell, install and manage Cisco Contact Center and Collaboration solutions in United Kingdom.…

Servion Recognized as Cisco Unified Contact Center Enterprise Authorization Partner in Canada

With this certification, Servion is uniquely positioned to sell, deploy and support Cisco Unified Contact Center Solutions targeted at large enterprises Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider, has successfully expanded its Cisco offering into the Canadian market and is recognized as a Canadian Cisco Unified Contact Center Enterprise Satellite Authorization partner that can sell, deploy, and support, Cisco’s Enterprise Unified Contact Center…

Cisco Meraki Launches Phunware Location Based Services in Meraki Marketplace

Phunware, Inc., a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, today announced that Cisco Meraki now features the Company’s Multiscreen-as-a-Service (MaaS) Location Based Services (LBS) app in its Meraki Marketplace. Cisco Systems, Inc. acquired Meraki in 2012, and today, Cisco Meraki is a leader in cloud controlled WiFi, routing and security, all managed from a centralized dashboard. The Meraki Marketplace is an exclusive catalog of…

Cisco Contact Center and TTEC Expand Their Strategic Partnership with New Enterprise Cloud Offering

Together the Partnership Will Drive Digital Transformation and Accelerate the Move to the Cloud for Large Enterprises and Government Agencies TTEC Holdings, Inc. and Cisco Systems, Inc. announced a strategic partnership wherein TTEC Digital will become the first authorized reseller of Webex Contact Center Enterprise. This new Cisco offering will deliver an enterprise-grade CCaaS solution, at their unmatched standards for highly secure global scale and reach. The expanded partnership enables large enterprises and…

Cisco Acquires UAE-Based AI Start-Up Wrappup (Voicea)

Dubai-based start-up Wrappup, which was acquired by Voicea last year has now been taken over by tech giants Cisco. The AI-powered voice-to-text note-taking company was incubated at the IN5 innovation center which has incubated over 160 companies in Dubai. Wrappup (Voicea) represented the UAE at the annual Global Student Entrepreneur Awards (GSEA) 2018. GSEA encourages students to own and operate a business while attending college. Wrappup which was run by Ayush Chordia, Rami Salman and Rishav Jalan opted to go for the…

AGAT Software Announces the Launch of Security & Compliance Features for Webex Teams

AGAT, an innovative software provider specializing in security and compliance solutions for Unified Communications & Collaboration (UCC) services, announces the launch of SphereShield for Cisco Webex Teams. AGAT's award-winning flagship product - SphereShield, handles security threats related to authentication and identity, content inspection and data protection. The newly added support for Webex Teams is in addition to AGAT's established support for Microsoft Teams and Skype for Business. Marketing Technology…

Vyopta Bolsters Support for Cisco Collaboration and Workplace Transformation

Vyopta Incorporated, the leading developer of monitoring and analytics tools to optimize workplace collaboration, announced deeper integration with Cisco collaboration products and workplace transformation initiatives. Vyopta analytics accelerate Cisco workplace transformations Enterprises around the world are investing billions in initiatives to improve how they use technology and physical spaces to collaborate. Millions of meeting rooms and huddle spaces are being built, redesigned, and equipped with collaboration…

Interview with Boon Lai, VP Global Marketing, Cisco

"The ultimate goal is to create one-to-one relationships with our customers and reach them when they are most receptive — with the most relevant message to drive brand affinity and call to action."Tell us about your role and journey into technology. What attracted you to Cisco Collaboration? As the Vice President of Marketing for Cisco Collaboration, I am responsible for all areas of branding and demand generation for a $5-billion technology portfolio that includes Cisco WebEx (Calling, Meetings, and Contact Center) and…

Vbrick Simplifies Enterprise Communications with Enhanced Microsoft Teams Integration

Vbrick, the leader in enterprise video platform solutions, announced comprehensive integrations with Microsoft Teams, a leading workplace collaboration application, with the December 2020 Rev Platform release. This integration brings complete self-service to all Microsoft Teams users by providing every employee the ability to deliver large scale meetings and webcasts with no IT support needed. Microsoft Teams users are now able to seamlessly and efficiently deliver large scale internal and external video streaming events…

AVANT Communications Launches UCaaS Total Cost of Ownership (TCO) Assessment Tool

Leading Platform for IT decision making adds calculator to Pathfinder to help Trusted Advisors assist enterprise customers in faster, more informed UCaaS decision making AVANT Communications, a platform for IT decision-making and the nation’s premier distributor for next generation technology, announces the launch of the UCaaS Total Cost of Ownership (TCO) Assessment Tool as part of the company’s Pathfinder platform, the most powerful face-to-face IT decision-making tool for enterprise customers. With the new tool,…

Ubitus Introduces New Cloud Gaming Solution for Best-in-Class Experiences

With the streaming services settling in happily, it is now the gaming industry’s turn to gain a respectable space among cloud consumers. A range of online service providers and telecom firms are announcing their intentions to start their own services on the cloud gaming platform. These businesses, who have significant benefits in transforming the video game room, have a huge influence on the cloud gaming industry. In similar news, Ubitus, a cloud gaming technology leader has announced its latest Android Cloud gaming…

BMW Announces Its All-electric Flagship ‘iX’

Announced at the virtual NextGen 2020 event, BMW iX is the all-new, all-electric flagship vehicle launched by the German multinational company. Previously known as the iNext, the iX will be on the road by the end of 2021. The EV is said to have a new design, but matching dimensions of the existing X5 or X6. BMW has said that the vehicle will have around 300 miles of range and will accelerate 0-60 mph under five seconds. However, it has not unveiled its pricing yet. Coupled with the DC fast charging at 200 kW, the iX is…

Global Automaker Modernizes Customer Engagement with eGain

eGain, the leading cloud platform for customer engagement automation, announced that a global automaker has selected eGain for unified customer messaging and engagement automation. The automaker wanted to make it effortless for customers and dealers to get service through all digital channels, starting with SMS. eGain’s rich customer service functionality, powered by AI and Knowledge, and a hub approach to unified messaging, proved compelling. In addition, the client valued eGain’s omnichannel customer engagement…

Vyopta Becomes First UC Monitoring and Analytics Provider to Support Google Meet

Vyopta is now the first Unified Communications (UC) monitoring and analytics provider to support Google Meet. This integration enables organizations that use Google Workspace (formerly GSuite) to efficiently manage their Google Meet collaboration experience. Vyopta's purpose-built UC monitoring platform enables organizations to efficiently support the surge in remote collaboration by empowering both UC experts and front-line support teams to investigate and resolve issues. Enterprises and educational institutions across…

Mimecast Announces Integration with Theta Lake

Mimecast Limited, leading email security and cyber resilience company, announced the availability of Mimecast Cloud Archive for Theta Lake. The robust integration is designed to streamline risk analysis and governance efforts in the current remote working era to enable capture, retention, eDiscovery, and automated risk detection across relevant productivity applications. Key productivity applications include e-mail, audio, video, and chat data from Webex Teams, Webex Meetings, Zoom (Meetings, Phone, Chat), Microsoft Teams…

Salesforce Meetings Reinvents Sales CRM Cloud Features with High-end AI and EnhancedVirtual Selling Suite

Virtual meetings are the new norm of every business unit. Today, the world's number one CRM maker, Salesforce, has announced a new suite of Sales technologies, including Salesforce Meetings. The new Sales Cloud 360 innovations help sales teams shift to an all-digital experience and help businesses adapt their end-to-end sales processes with video conferencing, AI-powered video call coaching, and so on. Recommended: Dialpad Acquires Video Conferencing Company Highfive Seven months into the COVID-19 pandemic, the nature…

Vbrick Integrations Transform Video Conference Applications To Deliver Secure Large-Audience Broadcasting

Cisco Webex, Zoom, and Microsoft Teams users can easily stream to audiences of 100,000+ while taking advantage of robust video content management and security capabilities Vbrick, the leader in enterprise video platform solutions, has released comprehensive integrations with Cisco Webex, Zoom and Microsoft Teams enabling organizations to use those solutions to deliver live video to audiences exceeding 100,000+ with HD-quality video. These integrations are a critical part of Vbrick’s existing integrations portfolio focused…