Hibbett, Puma, YETI, and more share CX impact stories ahead of the 2020 holiday season SurveyMonkey announces plans to deepen value for e-commerce customers through purpose-built integration with Salesforce Commerce Cloud SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, announced that Crocs, Deckers, Hibbett, Puma, and YETI are fueling their customer experience (CX) programs with GetFeedback, SurveyMonkey's multi-channel CX platform. With the ability to…

Hawksearch announced that it has launched an integration for Salesforce Commerce Cloud on Salesforce AppExchange, empowering customers to increase conversions through advanced search, recommendations, and navigation. According to Forrester Research, 43% of site visitors immediately use the search box and searchers are 2-3 times more likely to convert. Hawksearch uses the power of both site relevancy and personalized visitor knowledge to deliver a refined search experience to users. Marketing Technology News: Five9 to…

Interactive live video shopping provider Bambuser announced that it has launched Live Stream E-Commerce Experiences, a new integration with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized omnichannel experiences for shoppers that span web, mobile, social, and in-store. Now, as part of the world's #1 CRM platform - Salesforce brands can deliver completely unified experiences for customers that extend beyond commerce to include marketing, customer service,…

XCentium, a full-service digital consultancy firm and a leader in the digital e-commerce industry, announced they have achieved the Salesforce specialized partner certification of Master Navigator in Salesforce Commerce Cloud. The Salesforce Partner Navigator program helps clients find the right partner for their Salesforce implementation by highlighting the products and industries each partner specializes in, as well as their level of expertise in those areas. Salesforce evaluates each of its partners based on a variety of…

GRIN, the leading influencer marketing software solution for direct-to-consumer (DTC) brands, announces its newest e-commerce integration with industry giant, Salesforce Commerce Cloud. The new integration dramatically improves workflow and removes the need for marketers to rely on their e-commerce teams to get products to influencers, create coupon codes or affiliate links, and track revenue. This integration with Salesforce Commerce Cloud, and existing integrations with other e-commerce providers, further solidifies…

Bloomreach, the leader in commerce experience and a spotlight SAP App Center partner, announced the availability of a new ‘Commerce Experience Accelerator’ for SAP Commerce Cloud that allows businesses to quickly connect to the Bloomreach Experience Platform (brX) to create personalized digital buying experiences for their customers. This new accelerator consists of three major components: 1) a Commerce Connector, which is a GraphQL-based front-end integration that enables SAP Commerce Cloud to run headless, 2) a Product…

Collaboration Powers Rich, Engaging Omnichannel and Digital Experiences Algolia, the leading Search and Discovery solution, announced its integration with Salesforce Commerce Cloud. Customers can now easily adopt a unified headless architecture to create innovative product-based experiences on every channel—from websites and mobile applications to voice-enabled technology and kiosks—to drive more customer engagement and conversions. As a result of the COVID-19 pandemic, total online spending in May 2020 reached $82.5…

Radius8’s Welcomer solution integrates with SAP Commerce Cloud to deliver hyper-localized digital commerce experiences for businesses using SAP solutions Radius8, Inc. announced that its Welcomer solution for SAP Commerce Cloud is now available for online purchase on SAP App Center, the digital marketplace for SAP partner offerings. Radius8 Welcomer integrates with SAP Commerce Cloud to streamline deployment of localized experiences for businesses using SAP solutions. Today, the e-commerce experience is the same no…

Salesforce Commerce Cloud customers can now fight fraud and grow revenue with Sift’s Digital Trust & Safety Suite Sift, the leader in Digital Trust & Safety, announced that it has launched a new integration with Salesforce Commerce Cloud, the fastest path to unified commerce. Commerce Cloud enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. And now, brands can fight fraud and abuse while growing revenue with Sift. Marketing Technology News: IBM and…

Brands can now combine sticky.io’s subscription management and recurring billing solution with Salesforce’s unified commerce capabilities to grow their businesses sticky.io, a leading ecommerce platform provider for subscription management and recurring billing, announced the company’s new integration with Salesforce Commerce Cloud, empowering customers to easily launch subscription, reordering and membership programs to transform ecommerce transactions into recurring revenue. Marketing Technology News: Alfresco Ranked…

Mirakl’s pre-built connectors to leading eCommerce platforms accelerate marketplace launch & management with packaged solutions that save time, money & effort Mirakl, the leading eCommerce marketplace solutions provider, announced a new Mirakl connector designed to streamline Mirakl Marketplace integration with Salesforce Commerce Cloud. The Mirakl Marketplace Connector for Salesforce Commerce Cloud can reduce the cost, effort, and time of adding an online marketplace into existing eCommerce sites by connecting the…

Joint customers can now deliver Real-Time Market Pricing into their eCommerce platforms Zilliant, the industry leader in intelligent B2B price optimization, price management and sales guidance software, today announced it has launched its B2B Commerce Connector for Salesforce Commerce Cloud on Salesforce AppExchange,  providing customers new ways to deliver pricing that accurately reflects current market conditions in real-time online. Marketing Technology News: EPAM Joins Newly Formed MACH Alliance as Founding Member…

Salesforce, the global leader in CRM, announced that Forrester Research has positioned Salesforce Commerce Cloud as a leader in The Forrester Wave™: B2C Commerce Suites Q2 2020 report, and for the first time, also in The Forrester Wave™: B2B Commerce Suites Q2 2020 report. Salesforce B2C Commerce received the highest possible scores in the criteria of AI and machine learning, product vision and roadmap, supporting services, delivery and extensibility ecosystem, customers and customer acquisition, and product revenue.…

SAP has announced the availability of SAP S/4 HANA Cloud and SAP Commerce Cloud in India. With its core applications hosted locally, SAP said Indian enterprises can now meet end-to-end customer demands and make commerce frictionless, while ensuring compliance with current and upcoming personal data protection bills. "Adoption of agility like that of a Digital Native model across the business landscape can lead India Inc. to quicker recovery as well as push the demand of a digital buying mindset (electronic commerce),"…

Integration with FirstSpirit hybrid headless content management system enhances e-commerce sites with content-driven commerce experiences e-Spirit, maker of an industry-leading FirstSpirit Digital Experience Platform (DXP) powered by a hybrid headless CMS, today announced it is the first content management system (CMS) to integrate with SAP Commerce Cloud’s decoupled PWA “Spartacus” storefront. The integration will make it easy for customers that use SAP Commerce Cloud to deliver immersive, content-driven shopping…

Alliance Showcases the Future of Payment Integration Astound Commerce, the world's largest privately-held digital commerce agency, has partnered with a leading payment solutions provider BlueSnap, to launch an all-in-one payment platform integrated with Salesforce Commerce Cloud, enabling customers to increase sales and reduce costs. The all-in-one payments platform includes a gateway solution, merchant account and advanced features to boost your bottom line. Astound Commerce and BlueSnap share a common vision of enabling…

Integration allows the easy deployment of Namogoo's leading Customer Hijacking Prevention solutions to enhance the online customer experience Namogoo, a company pioneering Customer Hijacking Prevention and protecting user privacy for online enterprises, announced its certified integration with Salesforce Commerce Cloud to protect online businesses from the widespread problem of client-side ad injections that cut into their bottom lines. The integration allows customers to easily implement Namogoo's solution to protect…

Conexiom’s Customers Can Now Easily Manage Emailed Orders in Salesforce Conexiom announced it has launched Conexiom Sales Order Automation for Salesforce Commerce Cloud on Salesforce AppExchange, empowering customers to achieve their digital transformation goals and increase productivity. Conexiom launches an order management app on the Salesforce App Exchange! Tweet this Built on Salesforce Commerce Cloud, Conexiom Sales Order Automation is currently available on AppExchange Marketing Technology News: Why Audio…

The integration empowers companies to easily orchestrate data syndication from Commerce Cloud to Productsup Productsup announced that it has launched a new integration with Salesforce Commerce Cloud. Marketing Technology News: H2O.ai Empowers MarketAxess to Innovate and Inform Trading Strategies Productsup’s integration empowers its customers to easily orchestrate data syndication from Commerce Cloud to Productsup and then to relevant marketing and commerce channels. The Productsup Commerce Cloud Cartridge facilitates…

Subscribe Pro's customers can now benefit from newly-certified cartridges that offer improved customer experience, increased lifetime value and enhanced support Subscribe Pro announced that its new SFRA cartridge has been certified by Salesforce Commerce Cloud, the fastest path to unified commerce. The Subscribe Pro SiteGenesis cartridge has also been recertified by Salesforce as well. Subscribe Pro's integration with Commerce Cloud empowers customers to generate recurring revenue by adding powerful subscription commerce…