Intellecta AI-Driven and Multichannel Analytics from OnviSource Delivers Automation for Workforce Optimization, Customer Experience…

Powered by Company’s Proprietary AI, Intellecta Analyzes 100% of Customer Interactions across Multiple Touch Points, Channels and Languages; And Offers Big Data and Content Management, Automated Quality Assurance/Compliance, and a Range of Analytics in Customer Sentiment, Intents, Trends and Behavior OnviSource announced Company’s continuous success in expanding the capabilities of its Intellecta Multichannel Analytics for intelligently automated analysis of 100% of customer interactions across varied channels. Advantages…

Can a Content Management System Bridge the Digital Experience Divide?

In recent years, one term has seemingly come to dominate discussions surrounding online businesses — digital experience. And just like a decade ago, when IT and Marketing departments still debated who should edit the website, optimize for search engines and manage customer databases, the digital experience is causing a similar rift within companies. The latest research from Magnolia has revealed that 60% of marketers feel they should be in charge of digital experience, while 72% of IT professionals believe it should fall…

SDL Tridion Sites Named Most Scalable Web Content Management Platform

SDL maintains position as a market leader in latest industry rankings by independent analyst firm, Ars Logica SDL, a global leader in content creation, translation and delivery, is pleased to announce that the latest release of its web content management (“WCM”) solution, SDL Tridion Sites 9.1, has been recognized as a market leader by independent analyst firm, Ars Logica, including being best-in-class for enterprise tech stack leverage and extreme scalability. SDL Tridion Sites is SDL’s web content management solution…

Alfresco Wins 2019 Aragon Research Innovation Award for Content Management

Vendors Are Selected for Innovation Awards Based on the Core Innovation of Their Product Alfresco Software, a commercial, open source software company, has been named a winner of the 2019 Aragon Research Innovation Award for the Content Management category. “Looking ahead, Alfresco is doubling down on our commitment to innovation” The award recognizes Alfresco’s Digital Business Platform for its extensive content, process and governance solutions. The open source, cloud-native and developer-friendly platform meets the…

Umbraco Launches Heartcore, the Most Intuitive Headless Content Management System (CMS) to Manage Large Volumes of Content Across Any…

Heartcore Brings the Advantages of the Powerful and Friendly Open Source Umbraco CMS to Software-as-a-Service (SaaS)-based Headless CMS; Software Development Kits (SDKs) Allow Web and App Developers to Use Their Choice of Programming/development Languages Umbraco launched Umbraco Heartcore, a software-as-a-service (SaaS) “headless” content management system (CMS) for easily structuring and sharing content across multiple platforms, devices and channels. Available software development kits (SDKs) let app developers use the…

Salesforce Launches Its Own Content Management System

Salesforce has announced the launch of its hybrid CMS to help content creators draft content and syndicate across Salesforce platforms and other systems. The CMS’s primary target is Salesforce’s already existing customer base who can now manage content on their websites, mobile apps and e-commerce sites using a homegrown solution. Why Salesforce Needs a CMS? Salesforce has already made investments in Automattic which owns WordPress. However, it seems Salesforce aspires to have their own solutions under its umbrella. Guess…

AI and the Future of Content Management

For some time now, industry prognosticators have hyped Artificial Intelligence (AI) and Machine Learning for their transformational potential. The possible use cases for AI are so broad, and their potential value to the enterprise so significant, it’s easy to dream the day away imagining AI-powered robots managing all of our challenging (and tedious) tasks. Day-dreaming aside, we’re still waiting for the full impact of AI for content-centric business applications. To get a sense of how AI is driving the evolution of…

M-Files Named Top Rated Enterprise Content Management Software by End-Users on TrustRadius

AI-Powered, Intelligent Information Management Solution Receives Highest Vendor Scores for Performance and Product Scalability M-Files Corporation, the intelligent information management company, announced that TrustRadius, the most trusted review site for business software based on feedback and ratings from end-users, has recognized M-Files as a Top Rated Enterprise Content Management (ECM) software. M-Files received one of the highest overall scores, including the top ratings for both performance (9.1) and product…

Content Management Vendors Need Deeper MetaData and Monetization Tools to Win over Media Companies

Revenue for the CMS Market for the Media Industry Is Expected to Hit $1.44 Billion in 2024, Finds Frost & Sullivan With media organizations looking to deliver a seamless experience and achieve next-level customer engagement across devices, there will be an exponential rise in demand for content management systems (CMS). Revenue for the CMS market for the media industry is expected to increase from $556.8 million in 2018 to $1.44 billion in 2024, recording a compound annual growth rate (CAGR) of 17.2%.…

Episerver Hires Well-Known Content Management Veteran

Deane Barker Joins Episerver Amid Rapid Growth, Recurring Product Upgrades Fresh off its fifth-consecutive Leader position in Gartner Magic Quadrant for Web Content Management, Episerver announced longtime partner and leading industry author and speaker Deane Barker has joined the organisation as its senior director of content management strategy. Barker brings decades of CMS implementation experience to the role, most notably as the chief strategy officer and founding partner of Blend Interactive, Episerver’s…

M-Files Extends Google G Suite with Enterprise Content Management and Compliance Support

M-Files makes Google G Suite the single point of access to email, documents and other business data from multiple repositories across the enterprise M-Files Corporation, the intelligent information management company, announced M-Files for Google G Suite. The solution enriches the strengths of Google G Suite in collaboration and content creation with AI-assisted document management, workflow automation and rich metadata capabilities to provide enhanced security, governance and compliance. By combining the strengths of the…

1WorldSync to Expand Product Content Management and Syndication Portfolio Through the Acquisition of LANSA Content Syndication Toolset

LANSA Data Sync Direct and SyncManager enhance 1WorldSync's robust product offerings 1WorldSync, the leading provider of product content solutions, announced that they have acquired Data Sync Direct and Sync Manager, product content syndication solutions from LANSA, (a division of Idera, Inc.), a provider of low-code application development platform tools. Marketing Technology News: BitGo Appoints Pete Najarian as Chief Revenue Officer Now, 1WorldSync provides more flexibility for customers to integrate product…

Assante Wealth Management Chooses Box for Cloud Content Management

Box central to Assante Wealth Management’s digital transformation Box, Inc., a leader in cloud content management, announced that Assante Wealth Management (Canada) Ltd. (“Assante”), one of Canada’s largest wealth management firms, has chosen Box to support its move to incorporate a fully digital business offering. Founded in 1995, Assante provides a range of wealth management solutions to Canadians, including investment management, financial, estate, tax and insurance planning as well as legacy planning and…

Magnolia Recognized by Gartner in the Magic Quadrant for Web Content Management

Magnolia, one of the world’s leading providers of open-source content management, recently announced it has been positioned by Gartner, Inc. in the 2019 Magic Quadrant for Web Content Management for the very first time. Magnolia was the only vendor added to the Magic Quadrant this year. The report evaluated Web Content Management vendors based on ability to execute and completeness of vision. Magnolia was positioned the furthest for completeness of vision in the Niche Players quadrant. Marketing Technology News:…

Episerver Named a Leader for the Fifth Consecutive Year in Gartner’s 2019 Magic Quadrant for Web Content Management

The Company Improved Its Positioning on Ability to Execute and Complete of Vision Axes Compared to the Previous Year Episerver, the company transforming digital experiences, announced it has been positioned within the leaders quadrant of the 2019 Gartner Magic Quadrant for Web Content Management. Episerver has been recognised as a Leader for five years in a row, and this year improved its position on the ability to execute and completeness of vision axes compared to the previous year. A complimentary copy of the full…

Kentico Software Positioned in the Challengers Quadrant of the 2019 Gartner Magic Quadrant for Web Content Management

Evaluation of Kentico is based on completeness of vision and ability to execute Kentico Software the leading provider of digital experience and content management solutions, today announced it has been positioned by Gartner, Inc. in the Challengers quadrant of the 2019 Magic Quadrant for Web Content Management (WCM). The Gartner Magic Quadrant for Web Content Management is an annual research report that assesses vendors within the WCM market. The report includes the strengths and cautions of all vendors in the Magic…

Sitecore Positioned as a Leader for the Tenth Time in the Gartner Magic Quadrant for Web Content Management

Sitecore, the global leader in digital experience management software, announced that it has been recognized by Gartner as a Leader in the Magic Quadrant for Web Content Management for ten years running. Sitecore feels this placement underscores the central role web content management platforms play in supporting world-class digital experiences, while solidifying Sitecore's position as a dominant vendor enabling companies' digital transformation. "As a company, we are honored to reach the major milestone of a decade as a…

Box Powers NEC Corporation’s Digital Transformation with Cloud Content Management

Box Inc., a leader in cloud content management, announced that NEC Corporation (NEC) has chosen Box as its content management platform to support its “Work-Style Reform,” which is central to NEC’s digital business initiative. @Box Powers NEC Corporation’s Digital Transformation with Cloud Content Management NEC is a global company with operations in nearly 170 countries. NEC has deployed Box to over 100,000 employees within the worldwide NEC Group. Aiming to achieve continuous growth, NEC founded its “Mid-term…

Zype, Video Content Management and Distribution Leader, Wins OTT Exec Company of the Year

OTT Accolades Honors Companies and Services That Stand Out, Offering the Best of the OTT Industry Zype, the leader in video content management and distribution infrastructure, announced it was recognized as Company of the Year by OTT Exec Magazine, presented at the OTT Exec Summit, hosted by Over-the-Top Video Executive and Trender Research. Zype has made significant strides in the industry over the last year, innovating to provide the most powerful and connected end-to-end SaaS platform for video content management…

Are Disjointed and Misaligned SEO Benchmarks Impacting Content Management Practices?

Google may have changed its algorithm but SEO practices are still making a huge impact on the Content Management strategies, especially for small and mid-scale businesses. The Manifest's 2019 Small Business SEO Survey included 529 small businesses in the U.S. According to a latest report, only 36% of small businesses had an SEO strategy going into 2019, and nearly two-thirds were most likely to prioritize social media marketing, which does not have a proven direct impact on search rankings. MarTech Blog: Content…