Intuitive visual interface combines goal-driven guidance and unified cross-channel management to make innovative customer engagement easy for the marketer Customer …
ASG Acquires GatherUp, Expanding ASG MarTech’s Reach in Reviews and Customer Experience
ASG and its family of companies, a fast-growing software business that buys, builds, and operates market-leading vertical SaaS companies, announced …
AskNicely Launches World’s First Customer Experience Coaching Platform
AskNicely, the all-in-one platform for creating amazing customer experiences, announced the launch of Performance & Recognition, a mobile customer experience …
SAP and Accenture Co-Develop New Cloud-Based Solution to Help Utilities Companies Supercharge Business Processes and Customer Experiences
SAP SE and Accenture announced they are co-innovating and co-developing the new SAP Cloud for Utilities solution to help companies …
Netcore Acquires Boxx.ai, Enables Brands to Re-Invent Customer Experience with Personalisation at Scale
Netcore Smartech Now Becomes Asia’s Largest Multi-Channel Marketing Automation Platform with AI-Powered Personalisation and Recommendation Capabilities Netcore Solutions, a pioneer …
Top 5 Best Customer Experience Tools for Banks and Financial Sector
It is a difficult task to manage the seamless customer experience as you need to understand how consumers engage with …
Cogito Partners with Concentrix to Enhance Customer Experience
Cogito, a leader in real-time emotional intelligence solutions, announced a strategic reseller partnership with Concentrix, a technology-enabled global business services …
Deloitte Ranked Highest in Market Once Again in Global Gartner Customer Strategy Consulting and Complex Customer Experience Implementations Use Cases
Gartner, the world’s leading information technology and advisory company, scored Deloitte in several critical capabilities use cases in its July …
Top 5 Best Customer Experience Software for Restaurants in 2019
The restaurant business is trendy, viable, and extremely competitive. With the average yearly revenue of around $550 billion, the United …
Infobip Partners With AmBANK to Offer Businesses an Omnichannel Customer Experience
Infobip, a global cloud communication platform company for businesses and a leader in omnichannel customer engagement has partnered with AmBank …
Adobe Leadership in Creativity, Digital Documents and Customer Experience Management Categories Drives Next Era of Growth
Company Raises Q4 FY2019 Digital Media Net New ARR Target Adobe will host a financial analyst meeting with investors and …
DXC Technology Acquires Customer Experience Consultancy Bluleader
Positions DXC Oxygen as a leading provider of SAP Customer Experience solutions DXC Technology, the world’s leading independent, end-to-end IT …
Acxiom Announces Three New Products Designed to Help Marketers Deliver Better Customer Experiences
Acxiom®, the data and technology foundation for the world’s best marketers, announced three new data offerings available in the U.S. …
Use Data and Customer Experience to Make Your B2B Brand a Hit
All great brands have one thing in common: By reducing friction, they increase their customer’s velocity. And this is as …
Nitro Research Shows Impact of Document Challenges on Employee Satisfaction and Customer Experience
Only 3% of Knowledge Workers Are Happy with Document Management at Their Companies Nitro, a global company specializing in document …
Vonage Conversation API to Drive Superior Customer Experience Through Conversations
Vonage, a global leader in business cloud communications, has announced the launch of its Conversation API at the Company’s user …
iperceptions Announces iper.loop, an Evolution in its Customer Experience Management Capabilities
Where Closed-Loop Feedback Meets Journey Analytics, Iper.Loop Empowers Brands to Detect, Visualize and Address Bad Customer Experiences When It Matters …
Seamless Personalization Beyond the Web: Practical Tips for Creating Contextual Cross-Channel Customer Experiences
The typical customer journey unfolds across multiple channels. Customers visit your website, receive and read your emails, and interact with …
Subaru Selects MaritzCX Customer Experience Platform to Accelerate Its Program Delivery and ROI
Four Solutions Evaluated, MaritzCX Automotive Experience and Experience Management Platform Features Earn Highest Scores Across Every Category Following a competitive …
NetApp Reinvents the Customer Experience for the Hybrid Multicloud
Company Introduces New Simplified Cloud Experience for the Enterprise, on and off the Premises, with Consumption Models as Easy as …