The majority of customers surveyed were highly satisfied with the platform and 100% said they would purchase Notable again. Notable, the leading intelligent automation company for healthcare, receives high ratings from customers…
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Industry Leader in Global IT Transformation Increases its Customer-Centric Focus Synoptek, a leading global business and technology consulting firm, acquires distinguished customer experience agency, Macquarium. Synoptek’s unparalleled…
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Journey Builder helps Marketers design audience sequences to continuously update audience membership throughout the entire lifecycle. mParticle, the leading customer data infrastructure company, today announced the release of Journeys, a…
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The company was recognized for its customer-forward approach and service personalization in the B2B category BairesDev, a leading technology solutions company, was selected among the top finalists in the inaugural US Customer Experience…
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Interactions 2022 is the largest CX industry event and offers unique content exploring new ways to create frictionless experiences in the new digital age with a first of its kind immersive virtual reality experience NICE …
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Unification of marketing capabilities promotes collaboration and visibility across all marketing stakeholders, streamlining tasks and improving outcomes for campaign management, reporting, and customer experiences Zoho Corporation, a…
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Nominees demonstrated excellence in B2B Account Experience programs based on validated benchmark set of 1000s of B2B companies globally CustomerGauge, the leading provider of B2B Account Experience (AX) software and…
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Companies across industries around the globe increase their investment in customer experiences amid a challenging business environment Qualtrics is now the only platform that allows companies to listen, analyze and act on feedback from all…
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Clients from SMBs to mid-market to enterprises can now make fast data-driven decisions to improve product and brand experiences Customer experience platform DISQO announced the acquisition of Feedback Loop, Inc. Feedback Loop's SaaS…
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Provides 24-7 online support to enhance customer support and optimize patented, cloud-based SaaS data solution Data Vault Holdings, Inc., leading the way in tokenomics and metaverse data visualization, valuation, and monetization, today…
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ActionIQ announced that its Customer Experience Hub (CX Hub) has been selected by Jackson Hewitt Tax Services®, a leading innovator in tax preparation industry, to increase market share and customer lifetime value through enhanced…
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Partnership underscores Pindrop's goal to deliver its cloud-based voice authentication platform at global scale and unlock the power of the human voice Pindrop, a global leader in voice technology, announced a new partnership with Google…
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New study finds that 74% of the most digitally savvy companies still can’t identify the same customer across different engagement channels LiveVox Holdings, Inc., a leading cloud-based provider of customer service and…
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Leading transactional email provider joins ActiveCampaign’s sales, marketing automation and CRM portfolio to ensure ideal customer experiences across digital communications ActiveCampaign, the leader in Customer…
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Owning the end-to-end shopping experience can significantly increase conversion rates, according to nShift Online retailers are losing out on a significant amount of revenue to customers dissatisfied with the experience they offer, with…
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Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting , a leader in video-based human insight, announced that a growing number of financial institutions are turning to the UserTesting®…
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Forsta, a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer, will gain scale and investment to further accelerate product innovation Press Ganey, renowned leader in patient, member, employee and consumer…
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ActionIQ, the leading Enterprise Customer Data Platform (CDP), made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer…
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-Qualtrics’ Delighted is the first experience management solution available in the UPS® Digital Connections program -Collaboration will help fast-growing companies better understand and personalize their customer experiences, from…
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Sentimate, the first-ever free, self-service market research platform developed by Revuze, enables brands of all sizes to perform customer experience research. Revuze, the provider of AI-powered market research for the…
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