Mitto, a leading provider of global omnichannel communications solutions, announced messaging connectivity for three of the world's most popular social media channels: Facebook, Instagram and Twitter. Mitto's robust portfolio — which…
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100,000 of ActiveCampaign's 130,000 customers now use integrations to create amazing customer experiences at scale  ActiveCampaign, the leader in Customer Experience Automation (CXA), welcomed several new integrations to its app…
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Deal to Bring Personalized, Conversational Experiences to Pacers Fans Ahead of the NBA Draft The Indiana Pacers and GameOn Technology, the industry-leading conversational applications platform, announced that the official team chat…
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This new integration empowers agents to reply directly to messages from Facebook users within the CallTrackingMetrics app CallTrackingMetrics, a leading provider of call tracking and omnichannel communications software, announces today a…
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New technology makes communicating immediately with advertisers on direct mail as easy as taking a picture from your phone DirectMail.io has always been at the forefront of new technology. They were one of the first innovators of the…
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Increasing Consumer Use of Messaging Makes the Channel a Priority for Retailers Springbot, a data-driven marketing platform for eCommerce retailers, launched Facebook Messenger Marketing as part of its all-in-one marketing automation…
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Pigeon Exits Stealth with More Than 35,000 Users Who Have Shared More Than 60,000 Posts. Pigeon Users Spend an Average of Six Minutes per Session, Outperforming Other Top Social Media Apps With a commitment to creating an engaging social…
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eGain Has Integrated Support for Facebook Messenger into the eGain Advisor Call Center Agent Desktop eGain, the leading provider of cloud-based customer engagement solutions, announced its integration with Facebook Messenger. eGain has…
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The New Bot-Builder Platform From Sprout Social Enables Brands To Create Customized Automated Conversational Workflows For Improved Customer Service On Facebook Marketers are seeking chatbots–in fact, 80% of high-level marketers plan to…
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Today, Messenger from Facebook is announcing the general availability of Messenger API support for Instagram at F8 Refresh. Prior to this announcement, Facebook partnered with Pypestream, a patented AI-powered customer engagement solution,…
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WHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19 Sprinklr, the world’s leading Customer Experience Management (CXM) platform, announced new Artificial Intelligence (AI)…
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ManyChat offers its Chat Marketing software pro bono to help protect our global community ManyChat, the number one Chat Marketing platform, has partnered with Messenger from Facebook to connect the public to government health…
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'BT21' Characters Beloved by Millennials from All over the World, Is Now on Facebook and Messenger! LINE FRIENDS, one of the world's fastest growing global character brands, announced that it has launched BT21 sticker and camera effects on…
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Flyt Has Piloted the New Technology in the Uk at Wahaca's Charlotte Street Location UK tech company Flyt was recently showcased at Facebook's annual F8 Conference keynote, alongside an announcement that its award-winning Pay at Table…
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Former director of data products and programs at Meta offers data science and artificial intelligence expertise to REAL’s team to enhance the social app experience REAL Messenger, the social app for real estate that puts agents back in…
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QP enables creators to engage, interact & monetize their content in a private & secure way QP, the revolutionary messenger-first social media platform designed to help creators of all kinds engage, interact & monetize their…
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Messenger Marketing is one of the latest marketing strategies that use messaging platforms such as Facebook Messenger, WeChat, WhatsApp, Telegram, etc., for marketing purposes. Messenger Marketing can work wonders by generating leads,…
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Emplifi’s AI-based Email Virtual Assistant (EVA) drastically reduces the time and cost associated with customer support, while Social Messenger capabilities provide convenience for consumers across multiple messaging apps.…
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Recently, Jupiter Project, the open source software that powers secure dApps on public and private networks, has launched a fully encrypted, decentralized communication application that is not controlled by centralized organizations or…
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Expanded access to Instagram messaging empowers businesses to more efficiently connect with customers at scale Messaging has become a permanent fixture in people’s social media experience—on Facebook’s family of apps alone, people send…
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