Fuze Appoints Veteran Finance Executive Edward M. Durkin as CFO and Dan MacDonnell as Senior Security Advisor

The newest leadership additions to help drive Fuze growth in the accelerating cloud-based communications market Fuze, the leading cloud-based communications provider for the modern global enterprise, announced Edward M. Durkin as its new Chief Financial Officer (CFO). As CFO, Durkin will lead Fuze’s rapidly-growing global financial and administrative operations as the company continues to support and empower the increasingly distributed global workforce. Marketing Technology News: SupportLogic Expands Leadership Team…

Fuze Enhances Mobile Experience with New Patent for Managing Communication Devices

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for controlling communication devices when using a web-based unified communications platform. The patent enables Fuze users to seamlessly alternate between different devices in real-time when communicating across telephony, video, or chat on the Fuze platform. Marketing Technology News: FedEx to Acquire ShopRunner to Expand E-Commerce Capabilities The U.S. Patent and Trademark Office…

Fuze Wins 2020 Aragon Research Women in Technology Award for Public Relations

With more than 20 years of experience, Fuze’s Director of Worldwide Communications, Payal Patel Cudia, is recognized for outstanding leadership and success in strategic communications and analyst programming Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that Payal Patel Cudia, Director of Worldwide Communications, has been selected as a winner of the 2020 Aragon Research Women in Technology Award for public relations. This award reflects the achievements of women who…

Fuze Optimizes User Analytics with New Patent for Processing Heterogeneous Data Streams

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for processing and analyzing heterogeneous streams of communications data across multiple users and mediums, in real time. The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10798191B1 on October 6, 2020. The invention enables the Fuze platform to quickly and effectively analyze all voice, meeting, messaging, and email communication data and produce a single,…

Fuze Streamlines Collaboration Experience with New Patent for Predicting Preferred User Communications Patterns

Patent enables users to communicate with others based on unique communication habits and preferences Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for predicting the preferred communications patterns of users on the Fuze platform, streamlining and optimizing collaboration across voice, meeting, messaging, and email. This provides a better, more personalized experience for users across devices and features in the Fuze platform.…

Fuze Named A Visionary In The 2020 Gartner Magic Quadrant For Unified Communications As A Service

Fuze recognized for its ability to execute and completeness of vision for the eleventh consecutive time in this Magic Quadrant report Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that Gartner, Inc. recognized the company as the only Visionary in its 2020 Magic Quadrant for Unified Communications as a Service, Worldwide. This is the eleventh time that Fuze* has been included in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide report.…

Fuze Enhances Remote Experience with Platform Updates Purpose-Built for the Distributed Workforce

New communications features for remote users, enhanced IT management tools, and expanded capabilities provide greater scale and flexibility across the modern enterprise Fuze, the leading cloud-based communications provider for the modern global enterprise, announced a series of enterprise-grade enhancements to the Fuze platform. With new features for improved scalability and mobility, upgrades to the Fuze Contact Center and IT management tools, the Fuze platform enhances user experiences across the distributed workforce.…

Fuze Expands Integrations Ecosystem to Advance Enterprise Productivity

New integrations with Microsoft Teams, Google Calendar, and Zapier further incorporate calling, meeting, and chatting features for enhanced, seamless workflows Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the expansion of its next generation Fuze Integrations Ecosystem featuring new integrations with Microsoft Teams, Google Calendar, and Zapier in the Fuze Marketplace. The new offerings enhance end-user productivity and efficiency by embedding seamless calling, meeting,…

Fuze Expands NICE inContact Partnership to Enhance Contact Center Offerings

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the expansion of its partnership with NICE inContact, further enhancing the user experience for global contact centers through CXone, NICE inContact’s world-class contact center platform. NICE inContact is a leading cloud contact center software provider, empowering organizations to create extraordinary and trustworthy customer experiences. The new offering features an updated presence integration for contact center agents…

Fuze Recognized by Frost & Sullivan for Delivering Superior Customer Experiences

Based on its recent analysis of global cloud unified communications and collaboration (UCC) adoption strategies, Frost & Sullivan recognizes Fuze, Inc. as a leader in customer success with the 2020 Global Customer Value Leadership Award. Enterprises migrating their mission-critical communications and collaboration workloads to the cloud will need credible and qualified providers to ease the transition and generate optimum value from their investments. Fuze has uniquely responded to this need with a solution portfolio…

Fuze Facilitates Global Communications with New Patent for Temporary Allocation of Phone Numbers

Patent empowers users across the globe with more reliable and flexible calling Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for temporary allocation of anchor addresses (e.g., phone numbers) and expanding communication and calling capabilities for Fuze users around the globe. Marketing Technology News: Centro Positioned as a Challenger in the Gartner 2020 Magic Quadrant for Ad Tech The U.S. Patent and Trademark Office (USPTO)…

Fuze Enhances Communications & Collaboration Experience with New Patent for Detecting User Presence

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for a unified user presence detection system, enabling Fuze users to efficiently determine the availability of other users for more effective communications and collaboration. Marketing Technology News: Salesforce Announces Digital 360 -Transforming Customer Engagement for the All-Digital, Work from Anywhere World The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No.…

Fuze Optimizes Customer Experience with New Patent for Advanced Unified Communication Systems

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for unified communication (UC) systems, enabling streamlined contact center communications for enhanced customer experience. The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10298752B1 on May 21, 2020. The invention intelligently routes inbound communication requests based on recorded user history. This user history is also forwarded to contact center agents in a…

Fuze Harnesses Machine Learning in New Patent for Distributing Communication Requests

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for distributing communication requests using machine learning (ML), enabling more efficient communications for Fuze users and their customers. Marketing Technology News: LiveXLive And Strax Networks Announce A Multi-Year Partnership Around Augmented Reality Experiences The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10616369 on April 7, 2020. The invention uses…

Fuze Adds Automation Enhancements with New Patent for Intelligently Joining Meetings

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for advanced systems and methods for intelligently joining a meeting, providing a more streamlined meeting experience. Marketing Technology News: SmartAction Announces Gary Davis as Chief Executive Officer The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10572859B1 on February 25, 2020. The invention simplifies the effort to join a Fuze meeting with an automated…

Fuze Broadens Network Connectivity to Enhance Enterprise UCaaS Deployments

New options enable secure, reliable, and high-quality connectivity with the Fuze network Fuze, the leading cloud-based communications provider for the modern global enterprise, announced an expanded portfolio of network connectivity options. These new offerings provide more flexibility for customers connecting to Fuze’s global architecture by leveraging customizable solutions based on their organizational requirements and existing network infrastructure. This flexibility also extends to voice carrier connectivity with…

Fuze Appoints New General Counsel and Independent Board Members

New additions to leadership team to drive enterprise growth strategy Fuze, the leading cloud-based communications provider for the modern global enterprise, announced the appointment of John Milton to general counsel and the additions of David Baum and Jay Markley as independent board members. As general counsel, Milton will oversee legal affairs for Fuze, focusing on the company’s domestic and international growth and managing intellectual property, data privacy, compliance, and transactions. Baum and Markley will sit as…

Fuze Enhances Enterprise Communications With New Patent

Patent empowers users with seamless voice and video calling for improved communications Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for selecting routes through a network, enabling seamless voice and video communication between Fuze users to deliver an optimized customer experience. Marketing Technology News: Alfresco Ranked a Leader in Independent Content Management Market Analysis The U.S. Patent and Trademark Office (USPTO)…

Fuze Strengthens Microsoft Teams Integration With Seamless Calling Experience

Latest Fuze and Teams integration combines the power of each platform to enable advanced calling and meeting features that drive improved collaboration across the enterprise Fuze, the leading cloud-based communications provider for the modern global enterprise, announced an enhanced Microsoft Teams integration that enables global calling escalation across the two platforms on any device. By combining Fuze’s real-time communications with Teams’ messaging and content collaboration, this integration enables users around the…

Fuze Optimizes Communication Networks with New Patent for Address Book Management

Patent empowers users with new contact information tools for streamlined communications Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for advanced address book management, further enabling seamless communication for Fuze users. Marketing Technology News: Cordial Enhances Its Cross-Channel Platform With A Reimagined Mobile App Solution The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10469626B2. The…