Nearly One-Third of Gen Zers and Millennials Plan to Shop Less in Stores, According to Post-COVID Fashion Shopping Survey Report from Drapers and Kibo Kibo, a leader in unified commerce, announced the results of a retail survey in partnership with Drapers, the leading authority on fashion retailing in the UK, which uncovered major changes in Gen Z and Millennial shopping behavior as a result of Covid-19. The study finds that younger adult generations have shifted their preference even more toward online shopping, and…

Retailers saw ecommerce sales surge on mobile and desktop during the Cyber 5 weekend, with store pickup and curbside accounting for nearly 18% of all orders Kibo, the leader in unified commerce, announced ecommerce sales results from the 2020 Thanksgiving holiday shopping weekend, which showed immense growth. Kibo’s retail personalization clients saw their ecommerce revenue increase 81% from $473 million year over year compared to $261 million in 2019. Additionally, total purchases surged 86% globally from 2019 compared to…

Kibo, the leader in unified commerce, announced that global analyst firm Forrester Research has named Kibo a Strong Performer in The Forrester Wave: Experience Optimization Platforms, Q4 2020. Powered by AI-driven personalization from Monetate and Certona, Kibo Personalization delivers best-in-class experience optimization capabilities for online and omnichannel retailers. The report describes Kibo’s vision “to enable commerce professionals to design and launch hyper-personalized experiences, tests, and recommendations in…

Kibo, a leader in unified commerce, announced a strategic partnership with TurnTo, the top platform for customer-generated product content. The partnership will make it easier than ever for retailers to create personalized product offerings and other unique e-commerce experiences. The two companies share many retail clients, including Cole Haan, FULLBEAUTY Brands, and Lamps Plus, and plan to create efficient and effective combined offerings for them. Marketing Technology News: Sycamore Entertainment Group To Launch…

Please tell us about your role and the team / technology you currently handle at Kibo.  I’ve been with Kibo for more than two years, serving as the chief product and technology officer where I oversee our product and engineer organizations. My role at Kibo is to constantly work to better align our technology stack across all products and increase innovation velocity. In this role as a CPO, I work to ensure Kibo continues to create and deliver innovative, yet effective technology solutions designed to answer merchants’…

Cross-channel collaboration scales highly personalized eCommerce experiences Mapp, the international provider of insight-led customer engagement, has announced a global strategic partnership with cloud commerce solutions provider Kibo Commerce. Cross-channel retailers will benefit from the combination of Mapp's insight-led customer engagement and Kibo's leading eCommerce and personalization capabilities. The partnership will provide highly personalized eCommerce experiences and targeted cross-channel capabilities. It…

Immediate company-wide discount applies to full services and technologies for MWBEs across US. Kibo to kick off a MWBE certification initiative to help more businesses receive resources they need and deserve Kibo, the leader in cloud commerce, today announced that it will offer an immediate 20% discount on all products and services to certified Minority- and Women-Owned Business Enterprises (MWBEs) in the US, that the company is doing business with for the first time. Kibo is making this announcement as part of a…

Personalization and Advanced Recommendations Drive 100% Increase in Revenue Per Session Kibo, a leader in unified commerce, announced that customer Helly Hansen increased performance in the U.S. and Europe with personalization from Kibo Personalization, powered by Monetate and Certona. Helly Hansen, the Norwegian producer of outdoor and workwear gear, sells directly to customers in 19 stores around the world; as well as to an international audience online. The marketing team at the company’s Norwegian headquarters and…

Kibo’s Certona and Monetate Offerings are Both Positioned in the Leader Quadrant for Third Consecutive Year Kibo, a leader in unified commerce, announced that Gartner has positioned Certona and Monetate, both Kibo offerings, as Leaders in its 2020 Gartner Magic Quadrant for Personalization Engines. This is the third consecutive year that the two products have both been named in the Leader position by Gartner. Kibo acquired Certona and Monetate in 2019 and has integrated both personalization technology platforms into its…

New integration enables retailers to deliver personalized customer experiences at scale Acquia, the digital experience company, and Kibo, a leader in cloud commerce, announced a strategic partnership to deliver frictionless commerce to retailers. Together, the two companies will empower brands to easily create robust headless ecommerce experiences using a unified customer view, and scalably optimize engagement across the customer journey with shoppable content. Acquia’s open digital experience platform helps companies…

Medical glove manufacturer seamlessly served current and new clients through COVID-19 Kibo, a leader in cloud commerce, successfully scaled ecommerce operations by 800% during a surge in COVID-19-related demand for AMMEX, a seller and distributor of medical and industrial grade disposable gloves. AMMEX had no online ecommerce just two years ago, and has worked with Kibo to implement a flexible ecommerce solution for current and new clients that could easily adapt to changes in demand. That plan was tested to the extreme…

Retailers are able to rapidly deploy an optimized BOPAC process with Kibo Kibo, a leader in cloud commerce, is releasing Curbside Pickup, a new fulfillment offering designed for retailers to meet growing demand for buy online, pick up curbside options (also known as BOPAC) resulting from COVID-19. In order to support retailers through the uncertain future of COVID-19, in Q4 and beyond, Kibo is offering promotional discounts throughout 2020 to help retailers launch curbside pickup operations in 30 days and weave it into…

Kibo’s Monetate connects targeted advertising with personalized marketing Kibo, a leader in cloud commerce, announced the release of AdLink, a new audience creation tool that enables marketers to efficiently personalize the onsite experience for traffic from paid media campaigns. With personalization from Monetate, Kibo empowers retailers to break down traditional silos between marketing and advertising and bridge the gap between the pre- and post-click experiences for consumers. By managing these two sections of the…

Retailers were able to quickly enable BOPIS and curbside pickup with Kibo order management Kibo, a leader in cloud commerce, announced that the company’s retail clients received a 563% increase in Buy Online, Pickup In-Store (BOPIS) orders at the peak of the COVID-19 pandemic. BOPIS, which also includes curbside pickup, was gaining momentum as a popular new fulfillment tactic during the 2019 holiday season, but gained significant traction while social distancing regulations were in effect. Additionally, Kibo saw an…

Home furnishings retailer used Kibo’s Monetate to personalize customer experiences Kibo, a leader in cloud commerce, announced that the company increased online conversion rates for those visitors that engaged with personalized content by 80% for contemporary home furnishing company Room & Board. Room & Board worked with Kibo's Monetate to deliver personalization that leveraged the retailer's rich customer data and large library of creative assets. Through a scalable AI-driven program, Room & Board personalized…

Kibo announced that the company has been named a Strong Performer in The Forrester Wave™: B2C Commerce Suites Q2 2020. The report identified the 10 most significant B2C commerce suites and researched, analyzed, and scored them for the report. Forrester notes that, “This report shows how each provider measures up and helps eBusiness and channel strategy professionals select the right one for their needs.” Forrester notes that B2C merchants are looking for simplicity, unity, efficiency and choice. As headless solutions become…

Kibo, a leader in cloud commerce, announced Brian Wilson has joined the company as its Chief Operating Officer. Brian brings more than 20 years of client enablement leadership in enterprise software, as well as extensive experience in building client champions for subscription and SaaS product companies. In his role as COO at Kibo, Brian will oversee customer success, ensuring that Kibo delivers highly personalized end-to-end customer experiences, including out-of-the-box order management and ecommerce, for brands at every…

Fourth annual survey reveals half of retailers that personalize across the entire customer lifecycle earn 300% ROI or more Kibo announced the results of their fourth annual Personalization Study, which compared multichannel personalization return on investment across shopping and marketing customer touchpoints. The survey found that brands that offer “personalized commerce” are more likely to achieve the highest ROI. These retailers are also in the best position to quickly pivot the business to meet changing customer…

Kibo’s Unified Commerce Cloud now delivers more extensible and configurable order management capabilities to current and future clients. Kibo announced the release of new order management technology that considerably improves the usability, scale and extensibility of the company’s Unified Commerce Cloud platform. The release also includes features such as an updated UI, unified product catalog and inventory management and a flexible fulfillment platform that is based on a Business Process Management (BPM) engine. Kibo has…

Calendars.com and Kibo embark on a path to personalize customer shopping experiences across its entire family of brands Kibo, a leader in cloud commerce, announced it is partnering with Calendars.com to further the online retailer’s digital transformation journey. After a thorough evaluation process of competing solutions, Calendars.com selected Kibo’s eCommerce solution to update the online presence of its brand. Additionally, Calendars.com plans to expand the use of Kibo to service its umbrella company, Go! Retail…