MessageBird Raises $200 Million Series C, at $3 Billion Valuation, as Global Demand for Leading Omnichannel Platform-as-a-Service (OPaaS)…

MessageBird solves customer communication complexity with the world’s first and only Omnichannel Platform as a Service (OPaaS), comprising suite of tools including Inbox, Omnichannel Chat Widget and Flow Builder Latest investment, led by Spark Capital General Partner Will Reed, who will join the board, was raised remotely and makes MessageBird Europe’s newest unicorn with $3B valuation Omnichannel platform approach enables businesses anywhere in the world to communicate and share rich media with any customer instantly…

MessageBird Enters $350 Billion Customer Service Market With Launch of Inbox.ai

Zero-Friction Customer Engagement Platform to do away with waiting on hold forever MessageBird, the cloud communications platform company, has announced it is on a mission to do away with waiting on hold forever by officially entering the $350 Billion Customer Service market with the launch of Inbox.ai. Recently named by both Gartner and IDC analysts as a leader in the rapidly growing cloud communications space, with Inbox.ai MessageBird is now taking on an even larger market with the unveiling of the first customer…

MarTech Interview with Robert Vis, CEO at MessageBird

"AI is particularly interesting when it comes to the intersection of Cloud Communications and the Internet of Things. " Tell us about your role and journey into Technology. What inspired you to start MessageBird? MessageBird itself was a big idea that started small, with just a handful of people in a garage along a canal in Amsterdam. Before founding MessageBird in 2011, I ran a company called ZayPay—a payments platform that enabled users to pay for virtual goods through their mobile phone bills in more than 50 countries.…

MessageBird Introduces Programmable Conversations

New Omni-Channel Messaging Solution to Unify the World's Most Popular Communications Channels through a Single API MessageBird, the Amsterdam-based cloud communications platform company, announced Programmable Conversations, the API for unifying customer interactions across multiple channels into a single conversation thread. By consolidating a customer's entire communication history, enterprises can create rich customer profiles and deliver the ultimate personalized customer experience. Starting today, enterprises can…

Daily MarTech Roundup: Latest News, Insights, Funding and Updates

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from MessageBird, Groups360, Identity Automation, Phunware, Build-A-Bear Workshop, and Vonage. MessageBird Enters $350 Billion Customer Service Market With Launch of Inbox.ai MessageBird, the cloud communications platform company, has announced it is on a mission to do away with waiting on hold forever by officially entering the $350 Billion Customer Service market with the launch of …

CPaaS Growing by Over 40% per Year; Twilio Leads the Charge

New data from Synergy Research Group shows that CPaaS revenues are on track to once again grow by over 40% in 2019. With revenues in the first three quarters of the year having already surpassed full-year 2018 levels, Synergy is forecasting that the full-year 2019 market will grow threefold compared with just three years ago. Twilio has been the pioneer in CPaaS and is a clear market leader with a 32% worldwide share in the third quarter. It is followed by Vonage, Bandwidth, MessageBird, Sinch and Voxbone. CPaaS…

App Annie Selected for JMP’s Hot 100 Best Privately Held Software Companies of 2018

The Company Now Serves More Than 1000 Enterprise Customers App Annie, the most trusted mobile app market data and insights company, has been named in the 2018 Hot 100 Best Privately Held Software Companies by JMP Securities. Each year, the San Francisco-based investment bank selects software companies based on criteria including financial growth, products and services, quality of leadership, customers, and market potential. This year's selection criteria also has a focus on artificial intelligence and machine learning.…

Stuart Simms Appointed Rakuten Marketing CEO

Retail Technology Veteran Advancing the State of Online Advertising; Championing More Human Ad Experiences Powered by Artificial Intelligence and Machine Learning Technologies Rakuten Marketing continues to raise the bar for digital marketing with the appointment of retail tech veteran, Stuart Simms, as Chief Executive Officer. Leading the company through its next phase of innovation and exponential growth, Simms will be focused on advancing the state of online advertising in ways that make it more compelling, tailored…