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Mavenir Cloud-Native RCS Solution Launches as Part of Rakuten Mobile Communication Platform, Rakuten Link

Next-Generation Voice and Messaging Delivered Mavenir, the industry's only end-to-end cloud-native network software provider for Communications Service Providers, announced that it has successfully deployed its next-generation voice and messaging solution as part of Rakuten Mobile’s communication app, Rakuten Link. Rakuten Link is a communication platform based on the GSMA RCS (Rich Communication Services) standards. Unlike other OTT (Over the Top) messaging apps where communication is limited to between app users,…

Wireless Plus Joins the Mobile Communications America Family

Mobile Communications America (MCA), the leading provider of wireless communication solutions that enhance the safety, security, and operating efficiency of workplaces announces the addition of Wireless Plus, a full-service wireless integrator in Tennessee. Founded by Mark Walker and Joe Davis in 2002, Wireless Plus has grown to become a premier provider of communication solutions and services. With over 35 years' experience in the communications industry, Wireless Plus has been a trusted partner serving Nashville and…

WorkN and Sense Partner to Modernize Candidate Engagement and Drive Mobile-First Communication

WorkN, the mobile-first on-demand staffing platform, formalizes a partnership with Sense, the industry-leading engagement platform for staffing. The partnership will streamline mobile communication to candidates and contractors throughout the talent lifecycle - increasing recruiter productivity, driving increased fill-rates, and maximizing talent engagement. Sense and WorkN together amplify the power of mobile-first communication, streamlining reminders and check-ins, and innovating further to drive action leveraging…

Fuze Empowers Mobile Workforce with New Patent for Multi-Modal Communication

Patent provides users with a unified history across multiple forms of communication and devices, streamlining the management of cloud-based communications Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent on how to create a unified history for multi-modal communication across chat, voice, video, and meetings. The US Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No.10306071 on May 28, 2019. The patented approach provides…

Mobivity Works with SONIC Drive-In to Create Record-Setting Response with Rich Communications Services (RCS) Mobile Messaging

RCS Pilot Campaign with SONIC® Drive-In Proves Effectiveness with Significant Lift in App Downloads and Registrations without Incentives Mobivity Holdings Corp. a global provider of personalized customer engagement solutions that drive customer frequency and spend, announced the results of SONIC Drive-In’s pilot campaign using Google’s RCS Business Messaging. Using Mobivity’s Mobile Messaging, the SONIC pilot broadcasted interactive and engaging messaging through RCS about its restaurant app, targeting customers across…

MobileIron and Adeya Announce Strategic Partnership to Deliver Secure Enterprise Communications and Collaboration

The companies have integrated their best-of-breed technologies to address the recent surge in remote working and the critical market need for encrypted collaboration solutions MobileIron, the company that introduced the industry's first mobile-centric, zero trust enterprise security platform, announced a new partnership with Adeya, the secure collaboration leader, to empower today's global workforce with private, end-to-end encrypted real-time voice and video calls, conference calls, SMS, instant messages, group chats and…

MobileIron and Adeya Announce Strategic Partnership to Deliver Secure Enterprise Communications and Collaboration

The companies have integrated their best-of-breed technologies to address the recent surge in remote working and the critical market need for encrypted collaboration solutions MobileIron, the company that introduced the industry’s first mobile-centric, zero trust enterprise security platform, announced a new partnership with Adeya, the secure collaboration leader, to empower today’s global workforce with private, end-to-end encrypted real-time voice and video calls, conference calls, SMS, instant messages, group chats and…

Brightcove Launches New Mobile App to Streamline Employee Communications via Video

Brightcove Engage is a video management and publishing app that is optimized for rapid and secure video sharing across the global workforce Brightcove Inc., the leading provider of cloud services for video, announced Brightcove Engage™, a purpose-built application developed for internal communications professionals to inform employees using the most powerful and effective means of communication ever created: mobile video. With templates for quickly organizing content, analytics for monitoring engagement, and…

Jeenie Modernizes Access to American Sign Language Communication With Mobile On-Demand Video Interpreting

Jeenie, the leading peer-to-peer marketplace for on-demand video and voice calls with HUMAN language interpreters, announced today the addition of American Sign Language (ASL) interpreters to its mobile platform. Jeenie® now functions as the first mobile and easily accessible form of on-demand Video Remote Interpreting (VRI) to facilitate face-to-face communication between Deaf and hearing persons who are in the same location. Unlike other VRI services, Jeenie offers instant access to qualified ASL interpreters right on…

Sabio Group Signs Strategic Partnership Agreement With Dutch Mobile and Telecommunications Provider

Sabio Group has entered into a strategic partnership agreement with a supplier of telecommunications and IT in the Netherlands. Under the agreement, the telco firm will engage customer experience solutions leader Sabio Group to provide operational support services and expertise for Avaya contact centre activities across the Netherlands. .@SabioSense signs strategic partnership with #Dutch #mobile and #telecommunications provider The partnership agreement will see the telecommunications specialist transition support to…

Largest Wholesale Grocery Supply Company in US Powers Growing Mobile Workforce with RingCentral Cloud Communications Solutions

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it has been selected by C&S Wholesale Grocers, Inc., the largest wholesale grocery supply company in the US, to enable its growing remote and distributed workforce and boost customer engagement. With more than 45 locations nationwide, C&S needed a cloud communications solution that enhances mobility, improves employee collaboration, and integrates with other cloud business…

3Cinteractive to be Acquired by UK-based Cloud Communications Provider IMImobile

3Cinteractive Corp. (3C), the leading provider of Rich Communication Services (RCS), announced it has conditionally agreed to be acquired by global communications software provider IMImobile PLC. Geographical compliments will expand market reach, while the combined products and services will enable delivery of intelligent, multichannel customer communications for leading enterprises worldwide. "We are incredibly inspired by the opportunities this new relationship unlocks for us. Together we can move faster and with more…

Mobile Customer Communications in a GDPR World

For years, retailers, travel and hospitality companies, banks and other businesses have relied on SMS and mobile chat to reach customers and provide efficient and rapid resolution for their issues. SMS has proven to be a more effective mobile marketing channel than any other. Reports have indicated SMS marketing messages have up to a 98 percent open rate and messages are opened within three seconds of being received. Some experts have estimated that by 2020, the number of consumers that have opted in to receiving business…

I-ON Communications Granted US Patent for Mobile Chat Systems for Supporting Animation Story-Style Communication

I-ON Communications Co., Ltd., a wholly-owned subsidiary of I-ON Communications Corp., a Seoul, South Korea-based global enterprise software company focused on delivering leading CMS and unstructured data management products and solutions to mid and large-scale enterprises, is pleased to announce that the Company was recently awarded a patent for a "Mobile Chat Systems for Supporting Cartoon Story-Style Communication on Webpage" by the United States Patent and Trademark Office (US 9,973,458, B2). The patent, which is the…

Inkling Enhances Platform to Ensure Mobile Workforce Receives Critical Communications and Timely Updates

New Notices Feature Supports Push Notifications and Analytics on Field Engagement Inkling Systems, Inc., a mobile enablement platform for frontline employees, announced a new feature designed to immediately deliver critical communications to mobile workforces. Inkling Notices enables users to efficiently share the latest information with field workers and analyze their engagement with it to ensure receipt of messages. "Inkling continues to build on its roadmap for platform enhancements that are in high demand by our…

Swrve Partners With Segment to Bring Mobile Insight and New Communications Options to Multi-Channel Business

Swrve Adds Segment to Its Partner Community to Build Campaigns Across Multiple Channels Based on Data Swrve, the leading customer interaction engine, has partnered with Segment, the infrastructure for customer data, to provide new levels of insight relating to consumer behavior on emerging platforms including native mobile and OTT digital media streaming. In addition, the partnership enables Swrve customers to build campaigns across multiple channels based on data from any of Segment’s data sources, including Salesforce,…

AppsFlyer Strengthens Vodacom’s Mobile Marketing with Enhanced Analytics

Global mobile marketing leader launches in Africa as mobile connectivity soars across continent AppsFlyer, the global attribution leader, confirms its move into the African mobile marketing space, with the announcement of a contract with Vodacom. With over 900 employees in 18 cities around the world, the move sees AppsFlyer strengthen its global reach by commencing operations on the continent, starting in South Africa, Nigeria and Kenya (working with Safaricom). Working with some of the world’s leading brands, including…

Doxim Announces its Next Generation Platform for Customer Communications

From print to digital, Doxim CCM will be the first integrated SaaS technology platform designed to support the entire lifecycle for personalized omni-channel customer communications Doxim, the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, announced its strategic direction to deliver the first ever integrated omni-channel platform for customer communications management, bringing print and digital together into a single centralized management…

Braze Expands Products and Partnerships to Help Brands Nurture Empathy in Customer Communications

New Updates Include Predictive Churn, Expansion of Promotion Codes, Huawei Push, and an Expanded Partnership with Amazon Braze, the comprehensive customer engagement platform, announced new product and partnership updates that help brands incorporate empathy into cross-channel communications to connect and grow audiences, build loyalty, and accelerate revenue. By leveraging tools and insights to better understand customer intent and behavior, brands can strategically create personalized cross-channel campaigns that…

G12 Communications Now Offering Cloud PBX for Microsoft Teams

New solution enhances G12's Cloud PBX to further promote productivity and collaboration through Teams Cloud communication services provider G12 Communications has launched a new Cloud PBX integration solution for Microsoft Teams. With G12 Cloud PBX for Microsoft Teams, companies can seamlessly integrate G12’s powerful Cloud PBX service with Microsoft’s industry-leading collaboration platform. G12’s Cloud PBX solution streamlines the process of integrating voice and collaboration by providing companies with advanced…