Pandemic Accelerates the Erosion of Brick-and-Mortar Providing New Opportunities this Holiday Season for eCommerce

Morrison Consulting, LLC, a Scottsdale-based e-consultancy firm and Mode Effect, LLC, a Phoenix-based WordPress and WooCommerce development firm, both established Arizona companies recently merged to create a full-service ecommerce consulting, development and management agency. "Something we've been talking about a lot since merger of our teams and talent is how the pandemic has affected our eCommerce clients – and, especially, how the pandemic will impact the holiday shopping season," said John Morrison, CEO.…

CallMiner’s New AI-Driven Search Capability Enables Organizations to Uncover Hidden Insights

User-friendly Illuminate feature leverages machine learning to quickly and easily extract insights, intelligence and meaning from customer interactions CallMiner, the leading provider of speech and customer engagement interaction analytics, announced Illuminate, a new AI-driven search feature that makes it quick and easy for brands to discover, extract and act on insights from voice and text interactions with customers. “Illuminate is, in simplest terms, a time saver. The frustrating hours or days of imagining how agents…

Super Bowl LIII Week on SiriusXM

Ten Game Broadcasts in Eight Languages for Listeners Nationwide on SiriusXM SiriusXM announced its wide-ranging audio coverage for Super Bowl LIII, offering multiple live broadcasts of the game in eight languages, a dedicated Super Bowl LIII pop up channel, plus an unparalleled mix of sports, entertainment and music programming throughout Super Bowl Week. On Sunday, February 3 (6:00 pm ET), SiriusXM's coverage of Super Bowl LIII from Mercedes-Benz Stadium in Atlanta will showcase 10 different game broadcasts to choose…