Pegasystems Named a Visionary in Gartner’s Magic Quadrant for Robotic Process Automation

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation for the second consecutive year. Marketing Technology News: Pointillist Launches Customer Journey Analytics and Orchestration Platform In the report, Gartner evaluated 16 RPA enterprise vendors based on their completeness of vision and ability to execute. According to Gartner, "RPA automates repetitive human…

Retail’s Future Lies in Robotic Process Automation

The retail sector is going through a monumental transformation. The deepening high street crisis is placing huge pressure to keep customers coming through the doors – while increasing back-office efficiencies to cut costs. Automation in the Workplace RPA is growing fast: Gartner Inc. predicts that by the end of 2022, 85% of large and very large organizations will have adopted some form of RPA. That’s because RPA offers not just productivity benefits, but also a reduction in error rates and huge processing capability. It…

Nintex Rolls Out Enterprise-Class Capabilities for Robotic Process Automation

With added administrative, security and RPA bot orchestration features, Nintex RPA is an organisation's competitive advantage for accelerating digital transformation Nintex, the global standard for process management and automation, announced the availability of Nintex RPA Central, a valuable set of enterprise-grade robotic process automation (RPA) capabilities to help organisations accelerate their digital transformation with Nintex RPA. Nintex RPA Central features an intuitive, powerful web-based interface and includes…

Appian Acquires Robotic Process Automation (RPA) Company

Appian announced the acquisition of Novayre Solutions SL, developer of the Jidoka RPA platform. Jidoka is currently the highest-rated RPA software on Gartner Peer Insights (>50 reviews). The acquisition makes Appian a one-stop shop for Automation, with best-in-class solutions for workflow, AI, and RPA. According to Forrester, the RPA market is expected to reach $12 billion by 2023, but many organizations are still in the early stages of their RPA journey.* Companies have experimented with RPA by implementing robots…

Pega Named a Visionary in Gartner’s Magic Quadrant for Robotic Process Automation Software

Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced it has been named a Visionary in the Gartner Magic Quadrant for Robotic Process Automation Software (1). Gartner evaluated 18 RPA enterprise vendors based on their completeness of vision and ability to execute. In the report, Gartner notes the relationship between RPA tools and Intelligent Business Process Management Software (iBPMS): "RPA tools deliver more sustainable solutions when combined with an…

NICE Robotic Process Automation Named a Leader in Everest Group’s PEAK Matrix for Second Consecutive Year

NICE scores high on both 'Vision and Capability' and 'Market Impact' axes in leading analyst's RPA Technology Vendor Assessment 2019 report NICE announced that its Robotic Process Automation (RPA) offering has been recognized as a ‘Leader’ in Everest Group's PEAK Matrix, part of their RPA Technology Vendor Assessment 2019 report. The NICE solution was selected based on ”the assessment of the market impact and overall vision & capability of technology vendors.” The versatile and scalable NICE Robotic Automation…

UiPath Named a Leader in the 2019 Gartner Magic Quadrant for Robotic Process Automation

Positioned highest for its ability to execute and furthest for completeness of vision UiPath, the Robotic Process Automation (RPA) market leader, announced it has been positioned by Gartner, Inc. as a Leader in the 2019 “Magic Quadrant for Robotic Process Automation Software”* research report. UiPath was one of 18 vendors evaluated in the first year of this report and placed highest and furthest for ability to execute and completeness of vision, respectively, in the Leaders quadrant. Marketing Technology News: Kochava…

Robotic Process Automation Deployments Prove Better Customer Experience and Higher Revenue Growth

RPA needs to be part of a cross-organizational plan for automation, as it can improve business results with efficient processes and employee satisfaction, finds Frost & Sullivan With enterprises across industries seeking elegant, seamless, and effective solutions that will improve business processes, the global robotic process automation (RPA) market is expected to grow to more than $2 billion by 2020. Deployments in contact centers are growing strongly due to RPA's ability to reduce costs and increase operational…

NICE Robotic Process Automation Announces Partnership with CallVU to Drive Seamless End-to-End Customer Experience

Collaboration Delivers Visual Engagement in the Front End with Intelligent Automation of Back End Processes, Accelerating Time to Value by Rapidly Improving Service Quality and Back-Office Efficiencies NICE announced a partnership between NICE Robotic Process Automation (RPA) and CallVU to offer visually enriched IVR (Interactive Voice Response) and digital customer engagement at the front end, together with smart automation of complex back end processes. The integrated offering enables organizations to gain greater…

SAP Acquires Contextor to Augment Robotic Process Automation Capabilities

SAP SE announced that it has acquired Contextor SAS, a European leader in the design and integration of robotic process automation (RPA), to help SAP accelerate the development and expansion of its SAP Leonardo Machine Learning portfolio. Contextor’s RPA technology relieves business software users from performing repetitive tasks and enables both attended and unattended RPA within and across applications. To date, Contextor’s customers have deployed more than 100,000 bots automating business processes. Also Read: Equals…

Pegasystems Launches First Robotic Automation Capabilities for Business Process Management

Pegasystems Inc., the leading provider of Business Process Management solutions, has announced the introduction of Pega Robotic Automation for Pega® Client Lifecycle Management (CLM) and Pega® Know Your Customer (KYC). The new capabilities will help users leverage the power of robotic automation to speed client onboarding processes, reduce operational costs, and accelerate time to market. By unifying Pega Robotic Automation within Pega CLM and Pega KYC, global financial institutions can automate repetitive manual tasks in…

Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences

Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact Center and Customer Experience (CX) solution provider headquartered in Princeton, NJ. The partnership enables Servion to resell, deploy and support Jacada’s entire customer service automation portfolio globally. Businesses continue to compete on customer experience more so than on price or product. The pandemic has only exacerbated the challenges for laggards…

Alteryx Partners with Adobe to Advance Marketing Insights and Accelerate Business Outcomes with Alteryx Analytic Process Automation

New Integration and Solutions Increase Marketing ROI and Deepen Analytics for Customer 360 and Predictive Insights with Simple Point-and-Click Experience Alteryx, Inc., a leader in analytic process automation (APA), announced a partnership with Adobe to provide marketers access to new analytics and data science solutions through Adobe Exchange. Alteryx APA™ unifies analytics, data science and process automation in one self-service platform, making it easy for marketers to answer any question from Adobe Experience Cloud…

Automation Anywhere Unveils AARI – The First Digital Assistant at Work

Automation Anywhere, Inc., a global leader in robotic process automation (RPA), announced AARI (Automation Anywhere Robotic Interface)  – a smart digital assistant designed for a new era of work that brings consumer experiences to the enterprise. Available via Automation Anywhere's award-winning, cloud-native RPA platform, Enterprise A2019, AARI makes it easy for anyone to participate in the automation of day-to-day business tasks, through business-friendly user interfaces. Like the popular digital assistants Siri and…

ABBYY Partners with Alteryx Extending the Analytic Process Automation Platform

ABBYY, a Digital Intelligence company, announced that it has partnered with Alteryx, Inc., a leader in analytic process automation (APA), to deliver process intelligence capabilities that complement the Alteryx Analytic Process Automation Platform. The Alteryx APA Platform unifies analytics, data science, and data-centric process automation in one self-service platform. ABBYY brings process intelligence to both data and operational processes to automate otherwise complex hand-offs. By leveraging ABBYY Process Intelligence…

ABBYY Process Intelligence Gains Momentum with Global Partnerships

One year after TimelinePI merger, momentum driven by technical innovation and demand for rapid business transformation One year after TimelinePI merged with ABBYY, ABBYY reports growing momentum for its advanced Process Intelligence solution. ABBYY offers the only solution that combines the benefits of accessing and understanding enterprise content with process analysis. It empowers businesses to use the information contained within their systems to create a visual model of their processes, analyze them to identify…

Automation Anywhere Strengthens Channel Program to Accelerate Global Partner Success

New programs, training, incentives drive transformation and partner growth Automation Anywhere, a global leader in Robotic Process Automation (RPA) announced enhancements to its global partner program to build skills, drive demand and increase opportunities for the company's 2,000 worldwide channel partners. The Covid-19 pandemic has significantly impacted organizations across the globe. As companies look towards economic recovery, many are accelerating their shift to the cloud and are looking to RPA for business…

65% of SAP Customers Use Automation Technology, According to New Study

SAP customers leverage RPA to empower employees to focus on higher-value activities and optimize processes The leading Robotic Process Automation (RPA) company, UiPath, released results of a commissioned study conducted by SAPinsider on behalf of UiPath: Integrating Process Automation and SAP S/4HANA. The study—which surveyed more than 200 SAP customers between May and June—reveals that SAP customers are increasingly deploying automation technologies to fully embrace digital transformation, maximize process efficiency, and…

Sitel Group, UiPath Partner to Transform Customer Experience Industry with Hyperautomation

UiPath RPA platform combined with Sitel Group’s decades of customer service know-how delivers new CX and automation capabilities for global brands UiPath, the leading enterprise Robotic Process Automation (RPA) software company, and Sitel Group, a leading global customer experience (CX) management provider that delivers more than 4.5 million customer experiences every day, announced they have partnered to combine Sitel Group’s breadth of industry experience and customer-centric approach with the UiPath end-to-end platform…

Winshuttle Extends RPA with New Bots in the Automation Anywhere Bot Store

Winshuttle, the leader in data management and process automation software, announces the availability of software bots from leading Robotic Process Automation (RPA) provider Automation Anywhere, Inc., for SAP ECC and S/4HANA from the Automation Anywhere Bot Store. The software bots are free of charge for Winshuttle customers, enabling organizations to connect and integrate their enterprise systems using Automation Anywhere’s intelligent automation to connect with non-SAP systems with Winshuttle for data automation for SAP…