Knoa Announces Support for SAP Cloud for Customer Solutions (SAP Sales Cloud, SAP Service Cloud)

Knoa Software, a leading provider of user experience management (UEM) software, announced the availability of its UEM product for SAP Cloud for Customer solutions (SAP Sales Cloud, SAP Services Cloud). Knoa UEM is also sold by SAP as SAP® User Experience Management (SAP UEM) by Knoa, available for both on-premises and cloud deployments. SAP’s Cloud for Customer solutions help clients engage with their customers through connected, customer-centric processes that improve experiences and maximize value. With empirical user…

SAP SE: Solid Start to 2020 Amidst COVID-19 Crisis

Total Revenue and Operating Profit Up Free Cash Flow Up 9% IFRS Cloud Revenue Up 29%; Non-IFRS Cloud Revenue Up 27% IFRS Cloud Gross Margin Up 5pp; Non-IFRS Cloud Gross Margin Up 3pp Current Cloud Backlog Up 25% Total Revenue Up 7% IFRS Operating Profit Increased Strongly To €1.2bn; Non-IFRS Operating Profit At €1.5bn, Up 1% IFRS Operating Margin Up 20.8pp; Non-IFRS Operating Margin Down 1.3pp IFRS EPS Increased Strongly To €0.68; Non-IFRS EPS At €0.85, Down 5% Operating Cash Flow Up 6%, Free…

SAP Sets Course for the Future With Next Generation Leadership Team

McDermott to depart following successful decade as CEO SAP SE announced that Bill McDermott has decided not to renew his contract and is stepping down from his position as Chief Executive Officer. In activating the company's long-term succession plan, Executive Board members Jennifer Morgan and Christian Klein have been appointed Co-Chief Executive Officers, effective immediately, with the approval of the Supervisory Board. McDermott will remain in an advisory capacity until the end of the year to ensure a smooth…

SAP SE to Acquire Qualtrics International Inc., Sees Experience Management as the Future of Business

Together, SAP and Qualtrics to Accelerate the New XM Category by Combining Experience Data and Operational Data to Power the Experience Economy SAP SE and Qualtrics International Inc. announced they have entered into a definitive agreement under which SAP SE intends to acquire Qualtrics, the global pioneer of the experience management (XM) software category that enables organizations to thrive in today’s experience economy. Under the terms of the agreement, SAP will acquire all outstanding shares of Qualtrics for US$8…

MobileSphere Launches SLYGuard, an Application to Boost Privacy and Security on WhatsApp

MobileSphere recently launched the SLYGuard application, a new offering that can help the over 2 billion users of WhatsApp add privacy and security settings to protect their conversations and metadata. SLYGuard works by removing metadata logs, or rendering them unusable for third-party applications, enhancing users’ security by giving them more control over which applications can access this data. In addition, the app adds another layer of encryption to WhatsApp communications. Marketing Technology News: GorillaPDF…

Commbox Launches Revolutionary Autonomous Self-Service Bots via WhatsApp Business API

Commbox, the Leading AI-powered Customer Communication Platform, Launches Revolutionary WhatsApp Bots for Insurance Enterprise Clal, Providing Cutting-Edge End-to-End Autonomous Self-Service Commbox announces one of its most innovative features to date, a cutting-edge WhatsApp Bot-Squad, launched as part of insurance enterprise Clal’s rapidly-growing digital customer service. The wide variety of WhatsApp bots will automate all of the company’s self-service client interactions via the most-used messaging app in the…

Appsian Security Announces the Release of the GRC State of the Market 2021 Benchmark Report with SAPinsider

The report reveals that organizations using SAP view cybersecurity as a critical component of GRC and are exploring strategies for consolidating the two functions Appsian Security, the global leader of ERP data security & compliance, today announced the release of the Governance, Risk, and Compliance: State of the Market 2021 Benchmark Report by SAPinsider (Appsian is a co-sponsor of the report). SAPinsider recently surveyed members of its community to understand the most critical factors driving GRC for SAP and what…

Syniti Partners with smartShift and Natuvion to Accelerate RISE with SAP for SAP S/4HANA Adoption

Syniti, a global leader in enterprise data management, announced its strategic partnership with smartShift and Natuvion. The three companies have joined forces to help enterprises maximize their RISE with SAP opportunity by accelerating and simplifying the move to SAP S/4HANA.® The solution combines the best-of-breed automation-led implementation capabilities of three leading SAP partners via a single source regardless of approach: Brownfield, Bluefield, Greenfield, Selective Greenfield or Central Finance. According to an…

Jatheon Technologies Releases Cloud-Based WhatsApp Archiving Software

Jatheon Technologies, a tech company specializing in enterprise data archiving, compliance and ediscovery of electronic records, has announced the release of WhatsApp archiving within their cloud archiving software, Jatheon Cloud. Marketing Technology News: OneTrust is “Leading the Market Outright” and Ranked #1 in Market Share for Privacy Software "Organizations will be able to archive WhatsApp communications only or combine it with email or social media archiving in a unified, integrated archive.” — Jelena Popovic…

Marketing Technology Highlights of The Week: 12th-April-2021: Featuring SAP, ServiceNow, ZoomInfo, Zendesk (and lots more)!

First-party data, key martech funding highlights, new martech partnerships and enhanced features to boost go-to market capabilities; there’s lots to explore from this week’s martech series’s martech highlight! BONUS: Leading marketing and media measurement platform DoubleVerify announced their IPO on April-12th! MarTech Quote-of-the-Week! I think marketers should be focusing on first-party data and the best avenues to grow ROI. All marketers aim to optimize their campaigns and not only show, but increase, ROI. However,…

New Services In SAP HANA Cloud Lower TCO For Customers In Data-Intensive, Highly Regulated Industries

SAP SE today announced new service components of the SAP HANA Cloud database — adaptive server enterprise (ASE), ASE replication and data lake support for SAP IQ software workloads — that allow customers to handle ever-growing amounts of transactional and analytical data in data-intensive, highly regulated industries such as financial services and telecommunications. Marketing Technology News: Samba TV and 605 Partner To Create An Unparalleled Omniscreen Addressable TV Footprint The new services in SAP HANA Cloud are a…

SAP.iO Foundry Tokyo Kicks Off Accelerator Program Focused on the Intelligent Enterprise

SAP SE (NYSE: SAP) today launched its business-to-business accelerator program at SAP.iO Foundry Tokyo with focus on the Intelligent Enterprise. Five early-stage startups working in the areas of digital supply chain and customer experience have been selected to join the program. Marketing Technology News: Nielsen Annual Marketing Report Underscores The Need for Brands To Evolve Strategies In Wake Of… “At SAP, we enable our customers to become intelligent enterprises by integrating data and processes, building flexible…

Pythian Acquires SAP MSP Partner ManageServe

The acquisition extends Pythian’s full lifecycle ERP capabilities to include SAP HANA migration, analytics, and managed services Pythian Services Inc. (“Pythian”), a leading data, analytics, and cloud services company and a portfolio company of Mill Point Capital LLC, announced today that the company has acquired ManageServe, a leader in SAP application hosting, implementation, migration, analytics, and end-to-end managed services. ManageServe’s 16 years of experience and successful partnership with SAP…

Arago, a WISeKey International Holding Ltd. Company Announced That its HIRO AI Platform Is Now Available On SAP Store

Arago, a WISeKey International Holding Ltd. company (“WISeKey”) , announced that its HIRO AI Platform is now available on SAP Store. WISeKey is a leading global cybersecurity, AI and IoT company. The HIRO AI Platform integrates with SAP Solution Manager and delivers automation of support tickets from SAP solutions within a single platform. "We're excited to announce that Arago’s HIRO AI Platform is now available on SAP Store to businesses using SAP technologies," said Carlos Moreira, founder and CEO of WISeKey.…

Syniti Aligns With SAP To Complement RISE With SAP Business Transformation As A Service

Syniti, a global leader in Enterprise Data Management, today announced that the SAP® Advanced Data Migration application by Syniti complements SAP S/4HANA® Cloud in the RISE with SAP offering. Syniti, a global leader in Enterprise Data Management, today announced that the SAP® Advanced Data Migration application by Syniti complements SAP S/4HANA® Cloud in the RISE with SAP offering. Marketing Technology News: Criteo Affirms Its Commitment to Diversity, Equity And Inclusion Syniti is an SAP partner,…

Hewlett Packard Enterprise Powers Leading SAP HANA Cloud Service Provider in France

oXya relies on high-availability HPE Superdome Flex servers to support large in-memory processing for mission critical use cases, for its hosting services Hewlett Packard Enterprise today announced that oXya, a Hitachi Group company and France’s leading SAP-certified provider of cloud services, has selected HPE Superdome Flex servers to power its new cloud architecture. The collaboration with a leading service provider, like oXya, demonstrates how HPE’s partner ecosystem plays an important role in meeting…

ACS Solutions Accelerates Growth and Expands its Service Offerings for SAP Solutions With ERP Logic Acquisition

American CyberSystems, Inc. (ACS Solutions), a leader in business transformation and digital strategy, today announced that it has acquired ERP Logic, a leading provider and pioneer of cloud-based solutions from SAP. The acquisition closed on February 1, 2021. “As ACS Solutions continues to extend its reach across the globe and expand its offerings to help clients transform their business, ERP Logic was a natural fit for us,” said Rajiv Sardana, ACS Solutions Chairman and CEO. “We were impressed by ERP Logic’s ability…

DISH Selects ASAPP For Its Customer Experience Performance (CXP) Platform

DISH to Expand Use of AI Platform for Omnichannel Transformation ASAPP, Inc., the artificial intelligence research-driven company, today announced a multi-year agreement with DISH Network that provides the ASAPP Customer Experience Performance (CXP) platform for a premium, differentiated service experience for DISH customers. Marketing Technology News: Netflix’s Biggest Competitor is Disney+ in SVOD Business "Service, technology and value are core to DISH's mission," said Kathy Schneider, SVP, DISH Customer…

openSAP Celebrates 5 Million Course Enrollments, Continues to Provide Learners with Innovative Learning Resources

SAP SE, today announced a milestone of five million course enrollments on its openSAP platform – a free online platform that offers innovative, expert-led massive open online courses (MOOCs) with accompanying microlearning and podcasts across a range of topics for learners of all abilities. Marketing Technology News: 6 Email Marketing Lessons From Fortune 500 Companies openSAP was established in 2013 to provide individuals with essential knowledge and the opportunity to acquire the skills necessary to navigate the SAP®…

EY Intelligent Delivery Platform for SAP To Support Organizations Looking To leverage RISE With SAP

- Provides highly integrated enablement of SAP S4/HANA® Cloud transformation - Helps clients adopt industry trends and accelerate shift to the cloud EY today announces the EY Intelligent Delivery Platform for SAP to help clients transform their businesses through RISE with SAP. Marketing Technology News: Infor and C3 AI Form Strategic Partnership to Deliver Scalable Enterprise AI Industry Applications The EY Intelligent Delivery Platform for SAP helps clients with a broad range of services, including understanding…