Knoa Announces Support for SAP Cloud for Customer Solutions (SAP Sales Cloud, SAP Service Cloud)

Knoa Software, a leading provider of user experience management (UEM) software, announced the availability of its UEM product for SAP Cloud for Customer solutions (SAP Sales Cloud, SAP Services Cloud). Knoa UEM is also sold by SAP as SAP® User Experience Management (SAP UEM) by Knoa, available for both on-premises and cloud deployments. SAP’s Cloud for Customer solutions help clients engage with their customers through connected, customer-centric processes that improve experiences and maximize value. With empirical user…

SAP SE: Solid Start to 2020 Amidst COVID-19 Crisis

Total Revenue and Operating Profit Up Free Cash Flow Up 9% IFRS Cloud Revenue Up 29%; Non-IFRS Cloud Revenue Up 27% IFRS Cloud Gross Margin Up 5pp; Non-IFRS Cloud Gross Margin Up 3pp Current Cloud Backlog Up 25% Total Revenue Up 7% IFRS Operating Profit Increased Strongly To €1.2bn; Non-IFRS Operating Profit At €1.5bn, Up 1% IFRS Operating Margin Up 20.8pp; Non-IFRS Operating Margin Down 1.3pp IFRS EPS Increased Strongly To €0.68; Non-IFRS EPS At €0.85, Down 5% Operating Cash Flow Up 6%, Free…

SAP Sets Course for the Future With Next Generation Leadership Team

McDermott to depart following successful decade as CEO SAP SE announced that Bill McDermott has decided not to renew his contract and is stepping down from his position as Chief Executive Officer. In activating the company's long-term succession plan, Executive Board members Jennifer Morgan and Christian Klein have been appointed Co-Chief Executive Officers, effective immediately, with the approval of the Supervisory Board. McDermott will remain in an advisory capacity until the end of the year to ensure a smooth…

SAP SE to Acquire Qualtrics International Inc., Sees Experience Management as the Future of Business

Together, SAP and Qualtrics to Accelerate the New XM Category by Combining Experience Data and Operational Data to Power the Experience Economy SAP SE and Qualtrics International Inc. announced they have entered into a definitive agreement under which SAP SE intends to acquire Qualtrics, the global pioneer of the experience management (XM) software category that enables organizations to thrive in today’s experience economy. Under the terms of the agreement, SAP will acquire all outstanding shares of Qualtrics for US$8…

Marketing Technology Highlights of The Week: 12th-April-2021: Featuring SAP, ServiceNow, ZoomInfo, Zendesk (and lots more)!

First-party data, key martech funding highlights, new martech partnerships and enhanced features to boost go-to market capabilities; there’s lots to explore from this week’s martech series’s martech highlight! BONUS: Leading marketing and media measurement platform DoubleVerify announced their IPO on April-12th! MarTech Quote-of-the-Week! I think marketers should be focusing on first-party data and the best avenues to grow ROI. All marketers aim to optimize their campaigns and not only show, but increase, ROI. However,…

New Services In SAP HANA Cloud Lower TCO For Customers In Data-Intensive, Highly Regulated Industries

SAP SE today announced new service components of the SAP HANA Cloud database — adaptive server enterprise (ASE), ASE replication and data lake support for SAP IQ software workloads — that allow customers to handle ever-growing amounts of transactional and analytical data in data-intensive, highly regulated industries such as financial services and telecommunications. Marketing Technology News: Samba TV and 605 Partner To Create An Unparalleled Omniscreen Addressable TV Footprint The new services in SAP HANA Cloud are a…

SAP.iO Foundry Tokyo Kicks Off Accelerator Program Focused on the Intelligent Enterprise

SAP SE (NYSE: SAP) today launched its business-to-business accelerator program at SAP.iO Foundry Tokyo with focus on the Intelligent Enterprise. Five early-stage startups working in the areas of digital supply chain and customer experience have been selected to join the program. Marketing Technology News: Nielsen Annual Marketing Report Underscores The Need for Brands To Evolve Strategies In Wake Of… “At SAP, we enable our customers to become intelligent enterprises by integrating data and processes, building flexible…

Pythian Acquires SAP MSP Partner ManageServe

The acquisition extends Pythian’s full lifecycle ERP capabilities to include SAP HANA migration, analytics, and managed services Pythian Services Inc. (“Pythian”), a leading data, analytics, and cloud services company and a portfolio company of Mill Point Capital LLC, announced today that the company has acquired ManageServe, a leader in SAP application hosting, implementation, migration, analytics, and end-to-end managed services. ManageServe’s 16 years of experience and successful partnership with SAP…

Arago, a WISeKey International Holding Ltd. Company Announced That its HIRO AI Platform Is Now Available On SAP Store

Arago, a WISeKey International Holding Ltd. company (“WISeKey”) , announced that its HIRO AI Platform is now available on SAP Store. WISeKey is a leading global cybersecurity, AI and IoT company. The HIRO AI Platform integrates with SAP Solution Manager and delivers automation of support tickets from SAP solutions within a single platform. "We're excited to announce that Arago’s HIRO AI Platform is now available on SAP Store to businesses using SAP technologies," said Carlos Moreira, founder and CEO of WISeKey.…

Syniti Aligns With SAP To Complement RISE With SAP Business Transformation As A Service

Syniti, a global leader in Enterprise Data Management, today announced that the SAP® Advanced Data Migration application by Syniti complements SAP S/4HANA® Cloud in the RISE with SAP offering. Syniti, a global leader in Enterprise Data Management, today announced that the SAP® Advanced Data Migration application by Syniti complements SAP S/4HANA® Cloud in the RISE with SAP offering. Marketing Technology News: Criteo Affirms Its Commitment to Diversity, Equity And Inclusion Syniti is an SAP partner,…

Hewlett Packard Enterprise Powers Leading SAP HANA Cloud Service Provider in France

oXya relies on high-availability HPE Superdome Flex servers to support large in-memory processing for mission critical use cases, for its hosting services Hewlett Packard Enterprise today announced that oXya, a Hitachi Group company and France’s leading SAP-certified provider of cloud services, has selected HPE Superdome Flex servers to power its new cloud architecture. The collaboration with a leading service provider, like oXya, demonstrates how HPE’s partner ecosystem plays an important role in meeting…

ACS Solutions Accelerates Growth and Expands its Service Offerings for SAP Solutions With ERP Logic Acquisition

American CyberSystems, Inc. (ACS Solutions), a leader in business transformation and digital strategy, today announced that it has acquired ERP Logic, a leading provider and pioneer of cloud-based solutions from SAP. The acquisition closed on February 1, 2021. “As ACS Solutions continues to extend its reach across the globe and expand its offerings to help clients transform their business, ERP Logic was a natural fit for us,” said Rajiv Sardana, ACS Solutions Chairman and CEO. “We were impressed by ERP Logic’s ability…

DISH Selects ASAPP For Its Customer Experience Performance (CXP) Platform

DISH to Expand Use of AI Platform for Omnichannel Transformation ASAPP, Inc., the artificial intelligence research-driven company, today announced a multi-year agreement with DISH Network that provides the ASAPP Customer Experience Performance (CXP) platform for a premium, differentiated service experience for DISH customers. Marketing Technology News: Netflix’s Biggest Competitor is Disney+ in SVOD Business "Service, technology and value are core to DISH's mission," said Kathy Schneider, SVP, DISH Customer…

openSAP Celebrates 5 Million Course Enrollments, Continues to Provide Learners with Innovative Learning Resources

SAP SE, today announced a milestone of five million course enrollments on its openSAP platform – a free online platform that offers innovative, expert-led massive open online courses (MOOCs) with accompanying microlearning and podcasts across a range of topics for learners of all abilities. Marketing Technology News: 6 Email Marketing Lessons From Fortune 500 Companies openSAP was established in 2013 to provide individuals with essential knowledge and the opportunity to acquire the skills necessary to navigate the SAP®…

EY Intelligent Delivery Platform for SAP To Support Organizations Looking To leverage RISE With SAP

- Provides highly integrated enablement of SAP S4/HANA® Cloud transformation - Helps clients adopt industry trends and accelerate shift to the cloud EY today announces the EY Intelligent Delivery Platform for SAP to help clients transform their businesses through RISE with SAP. Marketing Technology News: Infor and C3 AI Form Strategic Partnership to Deliver Scalable Enterprise AI Industry Applications The EY Intelligent Delivery Platform for SAP helps clients with a broad range of services, including understanding…

Sappington Names Lisa Moses Project Manager

Sappington, a leading technology marketing firm with headquarters in Seattle, WA, today announced the appointment of Lisa Moses as Project Manager. In her new role, Moses will have responsibility for a portfolio of projects and will lead planning, scheduling, resource organization, and project execution to serve Sappington’s clients and sustain the firm’s commitment to delivery excellence. Sappington, a leading technology marketing firm with headquarters in Seattle, WA, today announced the appointment of Lisa Moses as…

Onapsis Expands Into Mission-Critical SaaS Application Market With Cybersecurity And Compliance Support For SAP SuccessFactors

General Availability of SAP SuccessFactors coverage in The Onapsis Platform increases visibility of interconnected business applications to ensure security and compliance in the intelligent enterprise Onapsis, the leader in mission-critical application cybersecurity and compliance, announced the general availability of support for SAP SuccessFactors in The Onapsis Platform. The new support enables customers to quickly discover, assess, prioritize, and eliminate SAP SuccessFactors’ misconfigurations, vulnerabilities and…

VTEX Selected by Publicis Sapient as a Global Growth Partner for B2B and B2C Marketplaces

Global partnership will serve Fortune 500 companies looking to innovate their business models VTEX, the world’s first and only fully-integrated commerce platform with native marketplace and order management capabilities, announced it has been selected by Publicis Sapient, a global digital transformation consultancy, as a growth partner for marketplace opportunities. This global partnership will serve Fortune 500 companies that are looking to launch innovative business models, execute on marketplace strategies, and…

Brand Licensing Software Leader Flowhaven Secures $16 Million Led by Sapphire Sport

State-of the-art platform transforms licensing workflows for some of the world’s biggest entertainment, media lifestyle brands and agencies including Nintendo, LAIKA, Games Workshop, Acamar Films and Crunchyroll Flowhaven, the industry’s first Licensing Relationship Management platform (LRM), announced it has raised a $16 million Series A financing round, bringing the company’s total amount raised to $21.5 million. Sapphire Sport led the round with participation from existing investors Global Founders Capital and…

imimobile Enables ŠKODA Auto to Use the Whatsapp Business API for Customer Interactions

Implementing WhatsApp will improve customer experience for a variety of automotive services Global cloud communications software and services provider IMImobile PLC, announced that ŠKODA AUTO India has integrated the WhatsApp Business API as part of their customer communication strategy. ŠKODA is now using WhatsApp to streamline the vehicle service booking process, provide breakdown support, share their COVID-19 initiatives, share product information, and more. The WhatsApp Business API enables businesses to connect with…