Sabio Group Appoints Matt Tuson as Chief Commercial Officer

Tuson joins CX solutions specialist to drive global growth strategy Sabio Group Europe’s leading full service CX provider, has appointed Matt Tuson as Chief Commercial Officer. He brings proven executive leadership, sales and company expansion experience to Sabio, with a 25-years plus track record of driving major sales growth for cloud and CX organisations across multiple vendors. Matt joins Sabio from digital document transformation specialist Conga where, during his tenure as SVP and EMEA Managing…

Sabio Group Extends Customer Experience Capability With Anana Acquisition

Sabio Group has acquired customer experience solutions specialist Anana. The acquisition supports Sabio’s goal to become the leading player across the European customer experience market, adding scale and significantly strengthening the organization’s multi-vendor capabilities across EMEA. Founded in 2001, and with over 100 employees operating out of the UK and South Africa, Anana is an award-winning Genesys Partner with Genesys Engage, Genesys Cloud, and AppFoundry Partner accreditation. Anana provides a comprehensive…

CX Research from Sabio Group Shows Significant Shift to Digital Channels and AI

New report reveals how COVID-19 transformed consumer behaviour and how CX teams are responding Sabio Group unveiled the findings of its latest market survey that highlights how the COVID crisis has led to a period of pivotal change for businesses, employees and consumers. Driven by necessity, businesses condensed technology transformations from years to weeks and consumers switched to new, faster and more efficient, channels of engagement. Covering actions and responses at the start of the crisis to opinions and direction…

Sabio Group Acquires Coverage Group in France

Addition of one of Europe’s leading Genesys Cloud partners further strengthens Sabio’s EMEA CX cloud capability Sabio Group has announced the acquisition of Coverage Group, one of France’s leading independent providers of customer experience and communications technology solutions. The acquisition supports Sabio’s goal of becoming the leading player across the European CX market and will add significant scale to the company’s French operations. .@SabioSense acquires Coverage Group, one of France’s leading independent…

Sabio Group Achieves Twilio Gold Partner Status to Bring AI to the Contact Centre

Following its recent acquisition of DVELP, a leading contact centre AI product and development company, Sabio Group has achieved Twilio Gold Partner Status as a Twilio Reseller Consulting Partner As Europe’s largest independent customer experience full-service provider, Sabio’s scale and broad penetration of the contact centre market provides Twilio with a valuable route into the Western European marketplace. Coupled with DVELP’s proven Twilio and Google CCAI expertise, skills and technologies, this makes Sabio a strong…

Sabio Group Expands Technology Portfolio With Acquisition of CX Innovator DVELP

Sabio Group has acquired DVELP, a cloud software product and consultancy company headquartered in London, that leads change in the contact centre industry. The acquisition supports Sabio’s goal of becoming the premier independent customer experience and contact centre innovator, integrator and thought leader throughout Europe. Through fast-paced processes and the adoption of technologies from Google and Twilio, DVELP has worked with some of the world’s largest brands, including Marks & Spencer, to deliver industry…

Sabio Group Extends European Customer Experience Capability with Acquisition of Team Vision

Sabio Group has announced the acquisition of Team vision, a specialist provider of contact centre and CX solutions. The acquisition supports Sabio’s goal of becoming a dominant player in the European customer experience market and delivers critical scale for the company in Spain with the expanded organisation now holding a 24% market share. Created in 2003, Madrid-based Team vision is an established Genesys Partner providing a comprehensive range of CX solutions and services to many of Spain’s leading brands, including…

Sabio Group Strengthens Leadership to Support Accelerated Growth

Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant player in the Customer Experience market. #CX and #contactcenter tech leader @SabioSense appoints new #CEO To further accelerate its core strategy, Jonathan Gale has been appointed as Sabio Group CEO where he will lead the ongoing development, communication and execution of a clear and compelling strategy for Sabio for the next stage of its journey. Jonathan brings over 30 years’ experience in the SaaS technology…

Sabio Group Signs Strategic Partnership Agreement With Dutch Mobile and Telecommunications Provider

Sabio Group has entered into a strategic partnership agreement with a supplier of telecommunications and IT in the Netherlands. Under the agreement, the telco firm will engage customer experience solutions leader Sabio Group to provide operational support services and expertise for Avaya contact centre activities across the Netherlands. .@SabioSense signs strategic partnership with #Dutch #mobile and #telecommunications provider The partnership agreement will see the telecommunications specialist transition support to…

Sabio Ranked #216 Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500

Sabio, the media and technology company behind App Science, announced it ranked #216 on Deloitte's Technology Fast 500™. Now in its 25th year, Deloitte's Technology Fast 500 provides a ranking of the fastest growing technology, media, telecommunications, life sciences and energy tech companies — both public and private — in North America. Deloitte's Technology Fast 500 award winners are selected based on fiscal year revenue growth from 2015 - 2018. Sabio's grew 508% during this period. Marketing Technology News: TTEC to…

AntWorks and Everest Group Unveil Intelligent Document Processing Playbook

Industry-first guide helps enterprises adopt, scale and extend automation with IDP solutions Organisations have data-intensive processes and stakeholders looking to optimise resources and maximise financial returns. To address these challenges, many businesses are embracing Robotic Process Automation (RPA) but lack guidance on what solutions and strategies lead to true automation success. The new Intelligent Document Processing (IDP) Playbook provides that expert advice. Marketing Technology News: Sabio Named to Annual…

Publicis Groupe Acquires US Based Full-Service Marketing Agency Rauxa

Rauxa Acquisition Complements Publicis Groupe’s Expertise in Delivering Data-Driven Creativity Offerings in the US, Specifically across CRM and Personalized Creative Publicis Groupe announced its acquisition of Rauxa, an independent, full-service marketing agency. Rauxa will become part of Publicis Media, the media solution hub of Publicis Groupe. Founded in 1999, the agency has averaged double-digit growth every year, with a net revenue of around 70M$ in 2018, and more than 300 employees spanning New York, Los Angeles,…

Sabio Named to Annual Inc. 5000 List

Inc. magazine has named Sabio as one of America's fastest-growing private companies. Sabio, the advertising technology company behind App Science,  ranked No. 836 on Inc. Magazine's annual 5000 list, the most prestigious ranking of the nation's fastest-growing private companies. Marketing Technology News: iAmLife Launches “Social Selling” Platform, Blending the Best of Social Media with Easy eCommerce "We are honored to be recognized and included on this list of highly successful companies," said Aziz Rahim, CEO of…

For the Third Year in a Row, Sabio Takes Top Honor in Best Use of Mobile Technology Category at the Pollie Awards

Sabio, the media and technology company behind App Science, a proprietary machine learning platform that pairs observations of consumer behavior to corresponding data that inform marketing decisions, announced it was recognized as the Pollie Awards Best Use of Mobile Technology category winner for the third year in a row. The Pollie Awards recognize the leaders, innovators and exceptional work within the political communications and public affairs industries. Commenting on the win, Joe Camacho, CMO of Sabio stated, "We…

Agency Veteran Joao Machado Joins as Sabio’s SVP of Product Marketing

Sabio, the media and technology company behind App Science, a proprietary machine learning platform that pairs observations of consumer behavior to corresponding data to inform marketing decisions, announced today the appointment of Joao Machado to the position of SVP of Product Marketing. In this newly created position, Machado will be responsible for developing compelling go-to-market initiatives and sales enablement programs and productizing Sabio's solutions. He will report directly to Sabio's CEO, Aziz Rahim.…

Sabio Strengthens Its Digital Offering with Acquisition of flexAnswer Solutions

Addition of Virtual Assistant Technology Complements Existing Partner Offerings and Strengthens Sabio’s Ability to Build Automation into Digital and Voice Customer Journeys The Sabio Group has announced the acquisition of flexAnswer Solutions, a leading Singapore-based provider of innovative Virtual Assistant solutions based on its own advanced NLP and machine learning technologies. .@SabioSense acquires Singapore based #virtualassistant #cx provider flexAnswer Solutions. #custserv #conversationalA By adding…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Sabio Group (Customer Experience), Triblio (Account-Based Marketing), VoxDirect (Unified Communications), Airkit (Customer Engagement) and Comscore (Audience Data). Sabio Group Extends Customer Experience Capability With Anana Acquisition Sabio Group has acquired customer experience solutions specialist Anana. The acquisition supports Sabio’s goal to become the leading player across…

Nintex Names Former SAP Leader and SaaS Veteran Ben Brewer as Chief Revenue Officer

Ben Brewer brings to Nintex 13-year SAP Concur experience where he successfully led sales professionals to delight customers with innovative cloud-based software solutions that improve how people work Nintex, the global standard for process management and automation, today announced Ben Brewer as the company's new Chief Revenue Officer effective immediately. As Nintex CRO, Brewer is responsible for driving direct and partner sales worldwide for new and existing customers of Nintex's industry-leading process management…

The Future of Design Agencies in the Wake of COVID-19 Pandemic

We are constantly creating relationships and collaborating with many design agencies, large and small. It has helped us to gain a unique perspective on how different studios work and their value to their clients’ businesses. Like technology, the digital mediums and outputs we design for are often moving targets, and agencies must adapt to help companies better serve their customers. Never has this been more true than in the wake of COVID-19, when companies are taking a hard look at their design and technology budgets,…

MarTech RADAR 2019: Top 250 B2B Technology Companies You Should Follow

Our MarTech Radar 2019 Brings You The Top 250 B2B Technology Companies That We Believe Would Continue to Excite Us the Most With Their Cutting– Edge Insights, Events, Content, and Product Updates. According to a survey, 71% Martech leaders agree that their company lacks sufficient in-house martech talent; 61% of the IT leaders acknowledge lack of enough MarTech training and learning resources for Marketing professionals in dealing with traditional and advanced Martech stacks. Last year, we published the MarTech…