Creative Virtual, a world leader in customer and employee engagement solutions, and Speakeasy AI jointly announced their first shared enterprise customer is live using their integrated solution for conversational AI within IVR. This partnership is delivering next-generation voice AI by integrating Speakeasy AI’s solution with Creative Virtual’s V-Person virtual agent technology within the IVR channel for better customer experience. This enterprise has used Creative Virtual’s V-Person solutions to provide customer…

Speakeasy AI, the world’s first and only provider of Speech-to-Intent based solutions, formally announced its partnership with Quiq, the industry-leading business messaging company. The partnership will allow Speakeasy AI to intelligently deliver Quiq’s business messaging solutions within voice channels. Speakeasy AI & Quiq customers will be able to leverage conversational AI to shift conversations to messaging within IVRs while providing AI-infused intelligent routing to live agents across platforms like SMS, Apple…

Speakeasy AI empowers conversational AI within Genesys IVR and with live agent desktop solutions Speakeasy AI announced a deeper investment in Genesys as a partner solution, given recent successes with their integration. Speakeasy AI’s integration with Genesys IVR solutions is demonstrating capabilities for conversational AI for Genesys customers that are unmatched in the IVR industry. Robust real time reporting, faster updates, and expansion of self-service use cases while reducing customer abandons are key benefits. And…

Speakeasy AI delivers next generation conversational AI with powerful controls and customization Speakeasy AI announced the release and general availability of its next generation conversational voice bot, Sky. This latest release works seamlessly within the Speakeasy AI solution, including Amplify™ customer journey reporting and Nerv, our custom voice neural net. Speakeasy AI can now allow for management of complete conversational AI experiences within Sky while maintaining BYOB (bring your own bot) capabilities within…

Speakeasy AI, the world's first and only provider of Speech-to-Intent solutions, today announced its revolutionary, low barrier to entry Active Listening Pilot. The pilot process enables customers to utilize Speakeasy AI's Speech-to-Intent solution to connect to real-time audio streams within IVR or other voice channels to truly understand customer intent. The pilot provides real-time vision into what customers are asking, allowing enterprises to know how its customers are already interacting with its business utilizing AI.…

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI and ML announcements from Blaze Verify (Email Verification), GoDaddy (E-commerce), Clevertouch Marketing (Marketing Automation), Cosmose AI (AI/ML), Speakeasy AI (Conversational AI). Blaze Verify Partners With Intercom to Provide Accurate and Reliable Email Verification Blaze Verify, popular email verification solution, announces it has joined the Intercom App Partner Program to provide reliable email…

Creatio, a global software company providing a leading low-code platform for process management and CRM, announced that Tata Consultancy Services (TCS), a global IT services, consulting, and business solutions organization, has joined Creatio’s initiative in helping organizations fight against COVID-19. Since March 24, 2020 Creatio has been offering organizations battling COVID-19 a 6-month subscription of Service Creatio, customer center edition for free. TCS has joined the campaign to provide their integration services…

Action star Jean-Claude Van Damme’s most recent career comeback wasn’t in some ultraviolent shoot-’em-up but a viral video. The video featured the Muscles from Brussels demonstrating an “extreme split” that demonstrated he was still very flexible even now that he’s into his 50s. What’s most surprising about the video though was the client: Volvo Trucks. The point of the video -- aside from providing some laughs -- was to show off a new dynamic steering system in the trucks. Volvo designed a series of splashy videos,…