The move comes ahead of what’s predicted to be one of the busiest eCommerce shopping seasons ever As the vast majority of consumers move online to do their holiday shopping this year, Trustpilot, a leading online reviews platform, is changing the way it treats consumer reviews when reported by businesses. The move to keep reviews visible while they are being investigated will prevent consumers feeling censored. A recent study found that four-in-ten (42%) say they are concerned about their freedom of speech when leaving…

Trustpilot announced a number of new initiatives as part of a commitment from Founder and CEO, Peter Muhlmann to fight for and maintain trust in the online reviews space. The introduction of seven new initiatives form part of a ‘Trust promise’ in Muhlmann’s open letter. "Trust across our societies and in a number of institutions is broken. The Internet is a platform for progress, unlocking incredible collaboration and positive change, yet it has also become a tool for dividing us and destroying trust, too. Rediscovering…

Companies can now collect, manage, showcase, and reply to reviews for all of their unique business locations Trustpilot, the leading global consumer review platform free and open to everyone, continues to build out its full-service, 360-degree customer review offering with today’s launch of Location Reviews. The new product, which comes on the heels of Transparent Inviting, an industry-first transparency tool, gives businesses on Trustpilot.com the ability to add multiple business locations to their Trustpilot profile, each…

Surge in COVID-19 and corona related domains leads to placement of consumer alerts Trustpilot is warning consumers about exploitation online following the corona outbreak. Since January Trustpilot has detected at least 90 new profile pages on the platform referencing COVID-19 or coronavirus in their domain name. Currently, around 3 new domains including these terms are added every day. While many of these companies are legitimate, Trustpilot is advising consumers to exercise caution when dealing with any company making…

signNow, a Boston-based leader in the e-signature market, works to increase transparency in customer satisfaction and success in the industry Choosing the right e-signature provider can be difficult, especially when timelines are tight and resources for testing different vendors are limited. Many firms claim that their software can meet customer needs and satisfy all the necessary requirements. At the same time, choosing the right e-signature vendor is a critical decision for most businesses with many vendors requiring…

New York office taps VP of Sales, VP of Global Demand Generation, VP of FP&A, and adds Expansion Team Trustpilot, the leading global consumer review platform free and open to everyone, announced four promotions to strategic roles within the organization. The company named Amy Kramer as its new Vice President of North American Sales; Lauren Lowman as Vice President of Global Demand Creation and Americas Marketing; and Caleb Hill as Vice President of Financial Planning and Analysis. Trustpilot also announced the creation…

New ‘Transparent Inviting’ feature - the latest step in Trustpilot’s drive to be the world’s most transparent review platform - provides detailed information about how every company invites, receives and how much they respond to reviews across over 344,000 company domains globally Trustpilot, the leading global consumer reviews platform free and open to everyone, announced the release of its new Transparent Inviting feature. The feature provides greater insight into how every company receives, invites and how much they…

“Be Heard” Rallies Consumers to Embrace Their Differences and Unite on the World’s Most Powerful Review Platform Trustpilot, the leading global review platform free and open to all, launched its first-ever consumer brand advertising campaign in Chicago and Houston. The company’s “Be Heard” campaign includes an out-of-home media takeover in Chicago, along with comprehensive digital flights in both cities. Its first piece of creative, Queens to Queens, is now live in market. The "Be Heard" campaign is @Trustpilot…

Trustpilot offers services to help fast-growing businesses collect and easily manage customer reviews Trustpilot, the leading global review platform free and open to all, today announced it has been named a BigCommerce Elite Partner, providing more than 60,000 BigCommerce customers access to Trustpilot’s platform, which helps collect and manage customer reviews. The BigCommerce Elite partnership is only achieved by a small, select number of technology partners. BigCommerce is the world’s most versatile SaaS ecommerce…

Trustpilot customers which also use Uberall can now manage & respond to feedback for every location directly through Uberall’s all-in-one location marketing platform Uberall, Inc., the location marketing solution for businesses competing to attract and win local brick-and-mortar customers, announced a new integration with Trustpilot, the leading independent review platform for companies to build trust with consumers. Clients which currently use Trustpilot and Uberall can now manage and respond to Trustpilot’s new…

Businesses Can Now Manage Trustpilot Reviews of Specific Locations Directly in the Yext Platform. Yext, Inc., the platform for Brand Verified Answers in search, announced a new global integration with Trustpilot, a leading independent platform for companies to build trust with consumers, that enables Yext customers with Trustpilot accounts to manage location-based reviews directly in the Yext platform. Businesses can now log in to the Yext platform to monitor and respond to their Trustpilot reviews in real time, in the…

Combining Social Proof with Video Yields Increased Ad Performance and Engagement for Marketers Promo.com, a world leading video creation platform, announced a partnership with Trustpilot, a leading global customer review platform, to help businesses integrate customer reviews into their marketing videos for added credibility, engagement, and performance. Review-based videos are proven to be more powerful and effective as people look for trust and social recommendations regularly on social media. With this partnership,…

Funds Will Support Trustpilot’s Strategy to Be the Leader in Trust and Transparency Trustpilot, the leading independent platform for companies to build trust with consumers, announced it has raised $55 million in a Series E equity investment round. The round was led by Sunley House Capital Management, an affiliate of global private equity firm Advent International, with strong participation from existing shareholders Vitruvian Partners, Draper Esprit, Index Ventures, Northzone and Seed Capital. Trustpilot Closes $55…

AI and Machine Learning Give Deeper Insights Beyond Star Ratings, Allowing Businesses to Spend More Time on Improving and Innovating for Their Customers Trustpilot announced the launch of Review Insights. Created to help businesses gain deeper and smarter intelligence from their customer feedback, Review Insights uses Artificial Intelligence and machine learning technologies allowing businesses to understand the nuances of customer feedback beyond any given star rating. The new tool will initially be available in English…

Latest Addition to the Yext App Directory Gives Customers a Streamlined Solution for Authentic Brand-Level Reviews Yext Inc., the leader in Digital Knowledge Management, announced an integration with Trustpilot, a leading global online review platform, that will allow Yext customers to collect and manage brand-level customer reviews. The integration gives businesses a streamlined solution for the management of brand-level customer feedback. Trustpilot, which currently hosts more than 40 million reviews of 210,000…

Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced that Nordea, the largest financial services group in Northern Europe, is expanding its use of Sprinklr to deliver digital, personalized banking experiences. After replacing legacy systems with Sprinklr three years ago because it needed a scalable platform, Nordea has grown its partnership with Sprinklr and is now leveraging four Sprinklr products to create a collaborative, company-wide digital banking strategy. Marketing…

Movable Ink, the leading software company powering creative personalization for the world’s largest brands, announced it has raised $30 million in a Series C funding round with capital from Contour Venture Partners, Intel Capital, and Silver Lake Waterman. Movable Ink has raised $39 million in funding to date. Since its founding in 2010, Movable Ink has empowered more than 700 of the world’s most innovative brands to generate creative that is data-activated and contextually relevant at the time of engagement across email,…

CommerceHub, Inc., a leading ecommerce enablement platform of over 12,000 retailers, brands and suppliers,  announced they have extended their multi-year agreement with Purchasing Power®, a voluntary benefit company offering the leading employee purchasing program through the convenience of payroll deductions. Purchasing Power has been working with CommerceHub since 2013 and relies on its proven platform to deliver the solutions and expertise for them to quickly and efficiently expand their online product assortment to…

Over 70 companies have joined in support of #OpenWeStand and pledged action to make a difference together through uniquely owned programming and resources GoDaddy Inc., the company that empowers everyday entrepreneurs, announced more companies -- including Adobe, Cisco, LinkedIn, Mastercard, Microsoft and Uber, have joined the growing #OpenWeStand movement. #OpenWeStand stands to support small business owners navigate the challenging times presented by Covid-19 with special offers on services and tools, expert advice, and…

Forrit, which recently rebranded from the company's previous name Cortex Worldwide, has developed a cloud-based web content management (WCM) platform that enables clients to create, deploy, analyse and optimise their digital estates. The company secured a management buyout from WPP plc in 2017, counts a number of large UK and international enterprise clients among its customer base and is led by CEO and Founder Peter Proud, formerly a senior executive at Accenture and Microsoft. In addition, Forrit has announced a series…