Accops VoIP Solution Helps Optimise Costs, Boosts Performance of Work-From-Home BPO Users

Accops Systems, a one-stop destination for all remote work requirements, has come up with a comprehensive and cost-effective solution that can deliver high-quality, wire-speed voice and customer data securely to call centre executives working from home, enabling uninterrupted customer services and business processes from anywhere. Using Accops solution for voice traffic, organizations can equip their remote workforce to attend to customer needs anytime, anywhere, using any device and any network, without worrying about…

MaxoTel Partners With Grandstream to Expand Their VoIP Solution in the Australian Market

Grandstream’s GRP Series of Carrier-Grade IP Phones Now Available in Australia From Maxo Telecommunications Grandstream, connecting the world since 2002 with award-winning SIP unified communication solutions, and Maxo Telecommunications, a leading ITSP and NBN (National Broadband Network) ready Hosted telephone system provider, announced that MaxoTel will be offering Grandstream’s GRP series of Carrier-Grade IP phones in their portfolio. System integrators, installers and resellers throughout Australia can now partner…

VOIP Networks Awarded as One of Mitel’s Top Partners

VOIP Networks, a leading provider of Mitel-powered unified communications (UC) solutions, was recently named a multiple winner during Mitel's Partner Awards for the Americas event. New York-based VOIP Networks was one of only two partners to receive multiple awards. VOIP was recognized as Mitel's Northeast Partner of the Year and also won the Sourcewell Award. "Congratulations to VOIP Networks for being named Mitel's Top Partner for the Northeast Region and earning an additional award for providing communications and…

8 Cybersecurity Risks in Android’s VoIP Components

A team of Chinese researchers has recently revealed the findings of a ground-breaking investigation into Android’s voice-over-internet-protocol (VoIP) components. The team from OPPO ZIWU Cyber Security Lab, the Chinese University of Hong Kong and Singapore Management University, found no fewer than eight vulnerabilities. Cybercriminals minded to exploit those vulnerabilities could do any of the following: Transfer calls without the recipient’s knowledge Spoof caller IDs Crash VoIP devices Run malicious code…

Really Simple Systems CRM Launches VoIP Telephony Integration

Leading cloud CRM vendor, Really Simple Systems, has announced the release of a VoIP integration development for its software. This is the fourth CRM enhancement released by the company in the last month and more are planned to follow. The VoIP integration enables incoming calls to be automatically matched to a client's CRM records, displaying the appropriate Contact or Account record to the call operator. This gives immediate visibility of the caller's details and their account history. Marketing Technology News:…

How VoIP System can be Used to Improve Your Marketing Strategy

VoIP (Voice Over Internet Protocol) is a technology with a rapidly rising stock. In the UK alone, over three million businesses subscribe to a VoIP system. In the last few years, Sales of VoIP systems have been up by around 21% per year and this trend shows no sign of slowing. And while VoIP isn’t exactly a new technology, it’s only in recent years that it’s evolved into a truly viable communication system and a genuine alternative to traditional telephone systems. Business Benefits of using Voice Over IP Companies…

Textmunication Announces Agreement to Integrate SMS with Deep Sky Mobile VoIP Platform

Textmunication Holdings, Inc., a cloud-based communication technology holding company, announced it has signed a Memorandum of Understanding (MOU) to integrate SMS into Deep Sky VoIP Platform. “Top 20 Most Promising Digital Marketing Solution Providers” The Company is pleased to announce it has signed a MOU with Deep Sky Mobile to collaborate on the development of SMS and VoIP enabled projects for the commercial market. Along with Deep Sky’s VoIP and IoT services, our proprietary SAM platform which is capable of sending…

Evolve IP Extends Its Microsoft Teams Direct Routing Solution To More Than 50 Countries

Microsoft Teams Enterprise Voice Capabilities Further Extended Into EU, UK, and APAC Regions Evolve IP®, a leading international service provider of Work Anywhere™ solutions, today announced that it has expanded its existing international coverage for its Microsoft Teams and Cisco Voice solution leveraging Microsoft Teams Direct Routing. Evolve IP's multinational Teams voice solution delivers services in over 50 countries and features two-way calling in over 30 countries, making it ideal for businesses with North American…

Paradigm Technology Group Joins The Evolve IP Partner Program

Integrated Services Enable Paradigm Clients to Deploy Award-Winning, Hybrid Work Technologies Evolve IP®, a leading international service provider of Work Anywhere™ solutions, today announced that Paradigm Technology Group, an IT services distributor, has joined its partner program. Based out of Chicago, IL, Paradigm has expertise in managed services/ managed IT, voice and data solutions, and cloud. The firm works with customers internationally across every vertical, with large practices in healthcare, financial, and…

Pidj.co Partners With IQ Wired to Deliver Text Messaging and Marketing Solution to Businesses

Pidj.co, a nationwide provider of business texting services, announced today a strategic partnership with IQ Wired Inc., a national master agent and technology distributor, to sell Pidj.co’s flagship messaging, marketing and customer engagement platform through IQ Wired’s nationwide network of independent technology sales agents. Pidj.co’s business text messaging platform enables texting on existing landline, VoIP, or toll-free telephone numbers, allowing organizations of all sizes to connect with customers instantly via…

Signature Production Group Prepares For ‘Next Phase’ Of Events With Riedel And Quicklink

Signature Production Group – an event technology provider – has invested an additional million dollars in preparation for the "next phase" of meetings and events. This includes Quicklink video over IP Studio Servers, a Riedel Artist 128 digital matrix intercom, Riedel control panels and Bolero wireless for their broadcast control rooms. Signature Production Group (SPG) is an event technology company providing audio, video, lighting and staging equipment and personnel for live business meetings. In March of 2020,…

LogMeIn’s GoToConnect Enables Customers’ Permanent Shift to Flexible Work with Refreshed Experience Including New Features and Product…

GoToConnect announces new bundling with LogMeIn products LastPass, GoToWebinar, GoToAssist, GoToRoom, and contact center offerings plus new features to empower customers to connect from anywhere LogMeIn, Inc., makers of remote and flexible work tools enabling the work-from-anywhere era, has released major updates to its Unified Communications & Collaboration (UCC) product, GoToConnect, including a refreshed mobile experience, updates to its Cloud Contact Center as a Service (CCaaS) solutions, new native integrations…

Cloud-Based Communication Platform, VOXOX, Announces Release of New Features

New updates to increase convenience and usability for businesses to better connect with their customers VOXOX, a 5G-enabled, AI communications platform for businesses, today announced their new released features over the last year that further enhances ease of communication and convenience for business owners wanting to better connect with their customers. VOXOX continues to add new improvements that strengthen entrepreneurs' abilities to build a loyal customer base with high engagement rates. In the last year, VOXOX has…

Telchemy Announces SQmediator 3.7 Performance Management Application

Incorporates testing of secure applications, secure VoIP and SIP infrastructure Telchemy, the leading provider of VoIP and Videoconferencing performance analytics software, today announced the release of Version 3.7 of the SQmediator performance management suite. This new release incorporates secure VoIP and applications testing, SIP infrastructure monitoring and the ability to monitor and test conference bridge access and performance. SQmediator has been designed to meet or exceed today’s challenging security and…

Tech-Vet David Guthrie Appointed to AVOXI’s Board of Directors

AVOXI, a global Communications Platform as a Service (CPaaS) company, is pleased to announce the appointment of technology-veteran David Guthrie to the company's board of directors. Mr. Guthrie is currently the Chief Information Officer at ShareCare and founder of Guthrie Technology Services. "I am super excited to have David Guthrie as our newest board member," said David Wise, CEO and Founder of AVOXI. "He joins our organization at an exciting time, as we've just expanded our voice coverage presence by 40% and witnessed…

Pidj.co Launches with Business Text Messaging Platform for Marketing & Customer Engagement

Automated and Two-way SMS/MMS Solution Available Online or Through Indirect and White-label Partners Pidj.co, a nationwide provider of business texting services, announced its official launch and the availability of its flagship messaging, marketing and customer engagement platform, which enables businesses to use their existing business phone numbers to connect with customers instantly via automated and two-way text messages on their mobile devices. Pidj.co is the latest venture for communications industry veterans…

Alianza Launches Business Text Messaging for Service Providers

New cloud-based product improves customer communication and increases addressable market potential for CSPs Alianza, Inc., the leading cloud communications platform for service providers, announced that its Business Text Messaging product is now available. The cloud-based texting solution is purpose-built for communications service providers (CSPs), enabling them to grow commercial revenue, stand out from the competition, and deliver a compelling new communication service to their small and medium business (SMB) customers.…

babyTEL Rebrands as Cloudli Communications to Focus on Next Generation Voice, Data and Messaging

Cloudli Bolsters Leadership Team to Execute on Business Growth Goals and Product Strategy in North America Cloudli Communications, Corp. (Cloudli), a leading provider of voice, data and messaging solutions, announced a new corporate identity (formerly babyTEL). The repositioning of the company as Cloudli better aligns its brand with its mission to enhance how businesses of all sizes communicate internally and with their customers – how, where and when they want – without compromising security, reliability and efficiency.…

African Messaging App ayoba Assures Users of Full Privacy and Security Protection, Safe for Younger Users

ayoba, the African messaging app, has reiterated its focus on protecting their users’ privacy and security. In the past few days, the global community has spoken, and it's clear that these are critical issues. Across the world, users have taken to social media to express their opinions, and ayoba is listening. The company has reassured its users that it's not possible for messages in the app to be read by anyone, or shared to any third parties. The app features peer-to-peer private messaging which are end-to-end…

TeamViewer Integrates Enhanced TeamViewer Meeting for Free

Compatible stand-alone TeamViewer Meeting app allows end-to-end encrypted video conferences and meetings across mobile devices and desktops TeamViewer, a leading global provider of secure remote connectivity solutions, today announces the integration of an enhanced TeamViewer Meeting into the TeamViewer client to start one-click meetings right from the existing TeamViewer application. TeamViewer Meeting, recently rebranded from blizz and now visibly belonging to the TeamViewer product family, is being added for free to all…