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VOIP Networks Awarded as One of Mitel’s Top Partners

VOIP Networks, a leading provider of Mitel-powered unified communications (UC) solutions, was recently named a multiple winner during Mitel's Partner Awards for the Americas event. New York-based VOIP Networks was one of only two partners to receive multiple awards. VOIP was recognized as Mitel's Northeast Partner of the Year and also won the Sourcewell Award. "Congratulations to VOIP Networks for being named Mitel's Top Partner for the Northeast Region and earning an additional award for providing communications and…

8 Cybersecurity Risks in Android’s VoIP Components

A team of Chinese researchers has recently revealed the findings of a ground-breaking investigation into Android’s voice-over-internet-protocol (VoIP) components. The team from OPPO ZIWU Cyber Security Lab, the Chinese University of Hong Kong and Singapore Management University, found no fewer than eight vulnerabilities. Cybercriminals minded to exploit those vulnerabilities could do any of the following: Transfer calls without the recipient’s knowledge Spoof caller IDs Crash VoIP devices Run malicious code…

Really Simple Systems CRM Launches VoIP Telephony Integration

Leading cloud CRM vendor, Really Simple Systems, has announced the release of a VoIP integration development for its software. This is the fourth CRM enhancement released by the company in the last month and more are planned to follow. The VoIP integration enables incoming calls to be automatically matched to a client's CRM records, displaying the appropriate Contact or Account record to the call operator. This gives immediate visibility of the caller's details and their account history. Marketing Technology News:…

How VoIP System can be Used to Improve Your Marketing Strategy

VoIP (Voice Over Internet Protocol) is a technology with a rapidly rising stock. In the UK alone, over three million businesses subscribe to a VoIP system. In the last few years, Sales of VoIP systems have been up by around 21% per year and this trend shows no sign of slowing. And while VoIP isn’t exactly a new technology, it’s only in recent years that it’s evolved into a truly viable communication system and a genuine alternative to traditional telephone systems. Business Benefits of using Voice Over IP Companies…

Textmunication Announces Agreement to Integrate SMS with Deep Sky Mobile VoIP Platform

Textmunication Holdings, Inc., a cloud-based communication technology holding company, announced it has signed a Memorandum of Understanding (MOU) to integrate SMS into Deep Sky VoIP Platform. “Top 20 Most Promising Digital Marketing Solution Providers” The Company is pleased to announce it has signed a MOU with Deep Sky Mobile to collaborate on the development of SMS and VoIP enabled projects for the commercial market. Along with Deep Sky’s VoIP and IoT services, our proprietary SAM platform which is capable of sending…

Netskope and VMware Collaborate to Simplify Enablement and Security of Remote-First Workforces

Netskope, the leading security cloud, today announced a collaboration with VMware, creating a best-of-breed technology suite aimed at addressing the challenges of securely enabling the remote-first workforce. For the first time in the industry, enterprises can get enhanced management and protection of the endpoint, data and threat protection of cloud, web, and private applications, and high performance software-defined WAN access in one simple, comprehensive solution. Digital transformation is a top business priority for…

95% of Small Businesses Fall Short of Meeting Goals, yet 77% Are Confident in Their Ability to Execute

A business strategy helps small businesses achieve their goals, and the COVID-19 pandemic has made it clear that a successful business strategy must be flexible to change. The three most common areas small businesses create strategies in are sales (46%), marketing and advertising (41%), and customer service (36%) Just 5% of small business owners report achieving all their business goals in the past 12 months, according to a new survey from Clutch, a B2B ratings and reviews platform. Clutch found that although 95% of…

Neustar Offers Carriers Free Trial of Robocall Mitigation Service to Help Protect Subscribers from Coronavirus-Related Scams

Neustar, Inc., a global information services and technology company and leader in identity resolution, is offering landline, mobile, cable and VoIP carriers its Robocall Mitigation service free of charge for the next two months to help protect subscribers from scams related to the COVID-19 pandemic. The service is automatically activated on the carrier’s network and takes effect May 15, 2020. The service will alert subscribers to potential spam calls by displaying a message in the Caller ID field on the consumer’s device.…

Horizon Telcom Picks Alianza to Deliver New Cloud Communications Suite to Business Customers

Regional fiber division of Ohio's longest run independent telco launches Horizon Hosted Voice with cloud-based VoIP solution Alianza, Inc., the leading cloud communications platform for service providers, announced that Horizon Telcom is launching Horizon Hosted Voice, a new cloud-based unified communications solution, using Alianza's cloud native, agile software-as-a-service VoIP solution. Horizon has been providing telecommunications services to Southern Ohio for 125 years. Their regional fiber broadband division,…

Evolve IP and Pax8 Announce Partner Agreement to Provide Integrated Microsoft Teams and Cisco Voice Services

Platform-Level Solution Natively Integrates the Market-Leading Collaboration Features of Microsoft Teams with the Call Control, Reliability and Enterprise Communications Features of Cisco Voice Evolve IP, the world's leading provider of remote working cloud solutions, announced that it has partnered with Pax8, the leader in cloud distribution, to provide Evolve Teams with Enterprise Voice to their network of more than 10,000 Managed Service Providers (MSPs) in North America. The agreement enables MSPs to offer their…

LogMeIn Virtualizes Face-to-Face Tech Support with Rescue Live Lens

Visual support via mobile camera share enables field service and customer service teams to deliver on-site support from afar LogMeIn is making it simple and safe for organizations to provide exceptional customer and employee experiences with enhanced visual support solutions. Building on LogMeIn’s industry leading remote support offer Rescue Lens, the new Rescue Live Lens elevates video-based support to the next level by eliminating the need to download and install an app, providing a more seamless and convenient user…

Telestax Announces Strategic Partnership with NUSO to Speed Delivery of CPaaS Applications for Remote Collaboration Amid Telework Demand…

NUSO, a leading cloud communications solution provider and Telestax, the worldwide leader in CPaaS enablement for the communications industry announce a strategic partnership to bring communications platform as a service (CPaaS) and complex call management logic to NUSO's partners worldwide. CPaaS applications are examples of collaboration tools that help organizations complete critical business functions and improve customer experience through automated processes or digital channels. For example, as consumers practice…

Creatio Channel Network Teams Up to Help Organizations Fight Against COVID-19

Creatio, a global software company providing a leading low-code platform for process management and CRM, today announced more partners have joined the initiative of helping organizations fight against COVID-19. Since end of March, Creatio has been offering companies that directly aid in efforts against the pandemic a 6-month subscription of Service Creatio, customer center edition for free. The company channel network has joined the campaign to provide their services and marketplace solutions with no charge to healthcare,…

Neustar Launches Free Call Registry for Emergency Service Providers to Eliminate Incorrect Spam Tagging of COVID-19 Calls

 Neustar’s Caller Name Optimization Emergency Call Registry ensures the public receives critical COVID-19 calls otherwise blocked or mislabeled as spam Neustar, Inc., a global information services and technology company and leader in identity resolution, is offering its Caller Name Optimization (CNO) Emergency Call Registry solution, free of charge, to hospitals, health care providers, state and local health officials, and other government officials to ensure emergency COVID-19 calls reach the public and are not blocked…

LogMeIn’s GoToMeeting Helps Enable Easier Remote Work with New Microsoft Teams Integration and UX, Audio and Mobile Improvements

LogMeIn, Inc. announced updates to its GoToMeeting product with new integrations, including one with Microsoft Teams, updates to the desktop and mobile experience, audio enhancements and overall improvements to ensure business continuity during a time when remote work is at an unprecedented all-time high. With governments all over the world making collective efforts to eliminate non-essential travel and commuting, companies and workers are doing their part to help put the health and safety of others first, in the process…

Audian and Xarios Launch Real-Time Call Analytics

Dimensions provides true picture of customer calls and staff performance for business owners from SME to Enterprise Audian, a software company redefining the telecom industry, announced the availability of Dimensions, the next generation of call analytics, powered by Xarios Technologies, a developer of advanced telephony applications. Integrated into Audian’s Hosted Voice telecom solution for businesses ranging from SME to Enterprise, Dimensions provides cost-effective call logging, innovative real-time call analytics and…

Pareteum Sees Uptick in Demand and Throughput Across Its Customer Base

Pareteum Experience Cloud Named a ‘Product of the Year Winner’ in the Recent INTERNET TELEPHONY Awards Pareteum Corporation, a cloud communications platform company, continues to deliver communications, mobility, and intelligence services for its customers and provide support to its global employee base during this unprecedented and challenging time.  Due to circumstances related to the coronavirus and the increasing need for a fully virtual workforce, Pareteum’s customers are seeing substantial growth in demand for…

Intelliverse Offers Salesforce App, CRM and Cloud Contact Center Free for Three Months

Intelliverse, a global cloud communications company that specializes in solutions that help businesses and customers connect, has announced that it will be providing the Premium version of its CRM, IntelliDialer Software for Salesforce and Cloud Contact Center free of charge for the next three months to all businesses that are affected by COVID-19. Companies are scrambling to adapt to the new remote business environment as everybody is affected by the impact of COVID-19. As leaders and health-care providers work…

Introducing Ideal Telework System for Businesses Looking for an On-Site, Unified Communication Platform

Brekeke UC helps build a secure telework system for employees working remotely Brekeke Software announced that it has made updates and improvements to Brekeke UC to respond to demands for a reliable telework system. Brekeke UC is a communication platform that allows users to collaborate in real-time while they are located remotely. Telework continues to play a significant role during this emergency situation, as the coronavirus continues to spread worldwide. Brekeke UC is a unified communication software that allows…

Customers on G2 Crowd Recognize LastPass, GoToMeeting, GoToWebinar, Jive, Grasshopper and Rescue with Top-tier Reviews for Winter 2020

Products from all three business units at LogMeIn named leaders LogMeIn, Inc. announced that three of its Unified Communications and Collaboration (UCC) products, one Identity and Access Management (IAM) product and one Customer Engagement and Support (CES) product have been named leaders in G2 Crowd’s latest Winter 2020 Grid® reports — which reflect unbiased peer-to-peer reviews by verified users on leading software solutions. Within LogMeIn’s UCC GoTo suite of products, Jive was ranked first in the Small-Business…