Invoice2go Rings In A New Way of Owning Your Business Invoice2go, a platform simplifying the behind-the-scenes work of owning a small business, announced its acquisitions of Booklaunch and Betterlance. By integrating new technologies and capabilities into the Invoice2go platform, current and future customers will have access to additional resources to help generate new business through CRM and lead generation. Marketing Technology News: Realeyes Named Winner In 2021 Artificial Intelligence Excellence Awards For Its…

Logitech announced a long-term partnership with Baidu Brain, beginning with the launch of its intuitive new Logitech Voice M380 Wireless Mouse with Speech Input* in China. Designed especially for people who create large amounts of content, this innovative product lets you dictate with your voice, creating content two or three times faster than typing**. The Logitech Voice M380 Wireless Mouse is powered exclusively by intelligent Baidu Speech technology* from Baidu Brain and features the comfort, performance and quality that…

Dialpad Contact Center honored for exceptional innovation and commitment to improving the customer experience Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company, has named Dialpad Contact Center as a 2021 CUSTOMER magazine Voice Technology Excellence Award winner. Marketing Technology News: TOPdesk Is Recognized As A 2021 Gartner Peer Insights Customers’ Choice For IT Service… “Its Dialpad Contact Center solution…

Distinction based on reviews from end-user professionals with hands-on experience using Veritas Enterprise Vault™ Veritas Technologies, a global leader in data protection, availability and insights, today announced the company is being named a 2021 Gartner Peer Insights Customers’ Choice in Enterprise Information Archiving. Veritas Enterprise Vault™ received 4.7 stars out of 5.0 – one of the highest overall ratings in the report - based on verified IT customer reviews during the past 12 months. Marketing…

LoopChat, the leading college social media platform, announced the release of Campus Lounge, a voice chat rooms feature now available in the LoopChat app. This marks a significant step towards ensuring that different college communities on LoopChat come together at any time of the day to discuss any topic of interest. Marketing Technology News: MarTech Interview with Robert Glazer, CEO at Acceleration Partners Campus Lounge allows people to gather in voice chat rooms to discuss any issue. It provides some hierarchy…

Partnership to create AI-based virtual assistants with the human touch needed for effective remote patient engagement Royal Philips, a global leader in health technology, and Orbita Inc., an innovative provider of conversational artificial intelligence (AI) solutions for healthcare, today announced a partnership agreement to co-create next-generation conversational virtual assistants for Philips’ consumer health and patient support applications. The joint development agreement will see Orbita’s technology rolled out to…

Bazaarvoice today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies. Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies. Marlin Equity Partners (“Marlin”), the current majority investor in Bazaarvoice, will continue to be a material shareholder.…

Universal Electronics Inc. , the global leader in universal control and sensing technologies for the smart home, is entering a development relationship with Instreamatic, the voice dialogue marketing platform powered by AI technology, to bring Instreamatic’s interactive voice-enabled advertising to home entertainment devices such as set-top boxes and smart TVs. Instreamatic’s flexible platform includes an ad exchange for publishers and advertisers to manage, measure and monetize their content with conversational ads,…

Vena, the Complete Planning platform loved by finance and trusted by business, today announced that the company has been named a Customers' Choice in the 2021 Gartner Peer Insights 'Voice of the Customer': Cloud Financial Planning & Analysis Solutions report. Based on direct peer experiences of implementing and operating a solution, Vena was one of the two midsize enterprise vendors named a Customers' Choice in this category. Gartner Peer Insights recognizes vendors that are the most highly rated by their…

Leading voice-over provider Voices recommends that companies put measuring the success of sonic branding on their agendas. Marketers are well aware that their activities need to be data-driven to prove return on investment, but sonic branding tracking efforts are still in their infancy, the voice talent marketplace noted. David Ciccarelli, founder and Chief Executive Officer at Voices, says, "We educate marketers about the importance of sonic branding, but have found that there is a missing understanding of how to…

Innovative voice messaging startup Mote celebrates 1 million weekly users, Gmail integration and a funding boost  On its one-year anniversary, voice messaging startup Mote today announced it has raised $2 million in seed funding. The company also revealed that its Google Chrome extension has surpassed 1 million weekly users. Led by Craft Ventures, with early investors Sequoia Capital and the Oxford Angel Fund, the funding will help the revenue-generating startup scale operations and expand its technology platform with…

Pindrop, the global technology leader in identity, security, and trust for voice interactions, today announces the acquisition of Next Caller Inc., the industry’s smartest enterprise-grade call verification and fraud detection technology for contact centers. Marketing Technology News: Why Brands Need to Embrace the Privacy-First Cookieless Future Before the pandemic, CMO.com reported more than 91% of business decision makers investing in voice technology solutions. Since the start of the COVID pandemic, this investment…

Tech Channel Marketing Pro to Lead Strategies to Help Partners Grow UCaaS Businesses Broadvoice®, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, today announced the addition of technology channel marketing veteran Lauri Martinez as Vice President of Channel Marketing. Broadvoice Names Lauri Martinez as Vice President of Channel Marketing Marketing Technology News: What Software Developers Can Teach Marketing Pros About Becoming More…

To me, this year’s core International Women’s Day theme means finding your voice and summoning up the courage to speak and act for equality. It’s about not accepting the status quo or trying to fit ourselves into outdated models of work or gender roles. We need to challenge the structures that exist today because they were not built for equality. They were not built with our voices and experiences in mind. We need to use our voices to build new structures, new ways of working and new ways of thinking that reflect the values…

Customer data is invaluable to businesses – it always has been and always will be. However, the true value of data did not become apparent overnight. There was a time when organizations thought that all they needed to do was implement a customer service phone line and call it a day. Agents would then answer questions and resolve problems whenever customers dialed in. It was a pretty simple process, but it did not yield actionable insights that could be utilized in providing superior service to future callers. In other words,…

Sabio Group, Europe’s leading technology and digital CX service provider, has acquired Fonetic, a leading Spanish provider of cloud-enabled AI voicebots, chatbots and customer behaviour analytics solutions. The announcement strengthens Sabio’s AI and Automation solutions offering, enabling the company’s goal of supporting customers with its own truly innovative range of CX solutions to complement its broad multi-vendor product portfolio. Marketing Technology News: Latest in Content Advertising: No more Facebook News…

edatanetworks Inc. announced today the approval of three key patents from the United States Patent and Trademark Office (USPTO). These patents further enhance edatanetworks' patent protection in the areas of broadcast advertising, connecting voice with loyalty, and cause marketing. Marketing Technology News: Infor and C3 AI Form Strategic Partnership to Deliver Scalable Enterprise AI Industry Applications The approved broadcast advertising patent 16/051,797 relates to micro-targeting digital advertising and broadcast…

Is your team on track to be successful?  If your boss, board or team member asked you this question, how would you respond? Would you be able to provide an immediate and confident answer backed by data?  If you find it difficult to quickly answer this question clearly, concisely and confidently, you’re not alone.  Most organizations have no system in place to measure how well their teams are doing, or the systems they do have are poor and incomplete.  You can’t manage effectively if you don’t know what to measure, and…

Company Leverages STIR/SHAKEN Technology To Help Consumers and Business Owners Determine Which Calls Come From Verified Telephone Numbers Verified Caller ID Feature Helps Consumers and Business Owners More Easily See What Calls are Spoofed Comcast today announced that the company has rolled out the nation’s largest landline voice implementation of STIR/SHAKEN-based Verified Caller ID feature in an effort to help protect the company’s Xfinity Voice, Comcast Business Voice, and Business VoiceEdge Select customers from…

Fueled by SurveyMonkey’s robust enterprise solution, the nonprofit’s ‘Global Count’ initiative reaches women in over 150 countries to ask about the human rights issues they face in honor of this year’s International Women’s Day and beyond SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, today partners with Women’s March Global, a nonprofit network for advancing women's human rights, to release preliminary findings from its Global Count initiative, which…