Atlanta-Based Agency Introduces Highly Customizable Voice CMS Solution to Easily Manage Voice Apps and Skills Nebo, a human-centered agency built …
VoiceFoundry Announces Collaborative Partnership with SynchroNet
A holistic approach to customer and agent interactions, leveraging AWS services VoiceFoundry, a provider of enterprise cloud-based contact center solutions …
Instreamatic Partners with Salem Media Group to Introduce Voice Dialogue Ads Across America’s Leading Multimedia Company
Advertisers across Salem Media Group’s vast networks can now leverage immersive, fully-measurable voice dialogue ad experiences Instreamatic, the voice dialogue …
Older Generations More Likely to Use Voice Search, Suggesting a Solution to Generational Digital Divide
Sixty-Four Percent (64%) of Voice Search Users Ages 55+ Use Voice Search to Look for Information, Products, and Services Online, …
Voice Technology: What It Means for Digital Marketers
As the field of Digital Marketing is constantly evolving, emerging technologies can have a powerful impact on the industry. Voice …
Broadvoice Names Nick Madsen as Regional Sales Manager
Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, has expanded its channel …
RCBC Bankard, Inspiro and Verint Lead the Way in Customer Experience with Innovative Voice Biometrics
Verint Systems Inc., The Customer Engagement Company, in partnership with Inspiro Relia, Inc. (Inspiro), have optimised the quality of RCBC …
“Hey Einstein”— Salesforce Brings Voice to Every Customer Experience
Einstein Call Coaching Helps Managers Spot Trends Within Conversational Data and Provide Sales Reps with the Best Practices and Insights …
CMOs Asked for Voice Call Integration with CRM. Salesforce Delivers It with a Touch of AI.
Martech Leader Salesforce Announced Service Cloud Voice to Sync Voice Calls and Digital Channels into CRM Data Salesforce’s latest product …
Deltapath Brings its Industry-Leading UC Solutions and Dolby Voice to Asia Pacific Countries
Experience how Deltapath UC solutions and partnerships are impacting customer experience, connecting companies, and making companies more competitive Deltapath, who …
Pindrop Voice Intelligence Report Finds 90 Voice Fraud Attacks Occur Every Minute
Annual Report Spotlights Latest Security Threats and Trends, including Deepfakes and the Rise of Synthetic Voices Pindrop, the pioneer in …
Serviceaide Introduces Voice Recognition to Its Multi-Channel, AI-Powered Luma Virtual Agent for Service Management
Voice Extends the Power of Luma Virtual Agent to Seamlessly Engage End-Users and Customers Across Their Channels of Choice to …
Business Leaders May Recognize the Importance of Using Voice Data for AI but Many Lack AI-Ready Audio Data
There is no doubt of the ever-increasing role that AI will play in driving valuable business outcomes, with more use …
State of Voice Search 2019
This article is coauthored by Matt Lang. It is early days for Voice search and the discipline is still far …
More Than Half of Consumers Want to Use Voice Assistants for Healthcare According to New Report from Voicebot and Orbita
Orbita, Inc., provider of healthcare’s most powerful conversational AI platform, announced the release of the Voice Assistant Consumer Adoption Report …
Emotibot Technologies Raised $45 Million in a Series B+ Round, Launched AI Contact Center with Full-Duplex Voice Conversational AI
Pioneer the Emotional AI Innovation with Total Solutions Emotibot announced the completion of the $45 million series B+ financing on …
Satisfi Labs Receives Investment from the Google Assistant Investment Program to Grow Conversational AI Voice Capabilities
Satisfi Labs’ Knowledge Management Platform Receives Investment from the Google Assistant for Growth of Google Actions and to Support the …
Unlock the Meaning Behind Product Ratings and Reviews with Bazaarvoice Insights and Reports
New solutions provide actionable recommendations, powerful reporting to help brands and retailers understand what consumers are saying about their products …
Tenfold Raises $7.5M in Series C Funding to Expand its Cloud-Based Voice/CRM Integration Platform and Fuel Go-To-Market Growth
Next Coast Ventures, Andreessen Horowitz, and Salesforce Ventures extend their investments and support of Austin-based Tenfold Tenfold, a next generation …
Speech and Voice Recognition Market Worth $26.79 Billion by 2025- Exclusive Report by Meticulous Research
According to a new market research report “Speech and Voice Recognition Market by Type (Speech and Voice Recognition), End User (Automotive, …