The ReadSpeaker VoiceLab Is Designed to Empower Brands Worldwide to Better Engage Their Customers Using Voice Technology ReadSpeaker, the most …
Smarsh Expands and Enhances Support for Voice Compliance
Provides secure and easy archiving, search and play back of voice content from virtually any recording system, strengthening risk and …
Bazaarvoice names Keith Nealon as Chief Executive Officer
Bazaarvoice, Inc., announced that it has named Keith Nealon as Chief Executive Officer Bazaarvoice, Inc. announced that it has appointed …
Aiqudo Voice Platform To Power Digital Experience in BYTON’S Electric Vehicles
Aiqudo, a voice technology pioneer, announced ahead of CES 2020 a partnership with premium electric vehicle manufacturer BYTON, bringing the …
Cerence Introduces My Car, My Voice – New Voice Clone Solution to Personalize the In-Car Voice Assistant
AI-powered capability lets people create a custom voice – their own, a loved one or a friend – for their …
Sensory Unveils Cross-Platform Wake Word AI That Supports Multiple Voice Assistants While Maintaining Ideal Performance
Sensory Updates TrulyHandsfree with Capabilities That Align With the Voice Interoperability Initiative Led by Amazon Sensory, a leader in embedded …
Are You Confident About Distinguishing Between a Computer-Generated Voice and Human Voice?
Despite the growing presence of deepfake voice fraud, Americans believe that they can to detect a CG-voice pretending to be …
The Phantom of the Opera Elevates its Audience Experience with the First Voice Skill for Broadway
Broadway’s Longest-Running Musical, the Phantom of the Opera, Partners with Broadw.Ai to Create a Seamless, Unique Guest Experience, in Collaboration …
Voximplant Raises $10 Million to Fund Global Expansion for its Cloud-based Voice and Video Communications Platform that Services More than 20,000 Companies Globally
Baring Vostok Capital Partners and RTP Ventures Back European Communications Platform-as-a-Service Leader as it Brings AI-powered Capabilities to North America …
On Alexa’s 5th Birthday, What Does Voice Need to Do If It Wants to Grow Up
What does Marmite sound like? Should its voice be as divisive as its taste? Do brands borrow a celebrity voice, …
MoEngage is the Highest Overall Rated Vendor in the 2019 Gartner “Voice of the Customer” Report for Mobile Marketing Platforms
MoEngage Also the Top-Rated Vendor for Service, Support, Evaluation, and Contracting. 90% of Reviewers Say They Are Willing to Recommend …
Nebo Launches Cross-Platform Voice CMS Framework For Brands And Marketers
Atlanta-Based Agency Introduces Highly Customizable Voice CMS Solution to Easily Manage Voice Apps and Skills Nebo, a human-centered agency built …
VoiceFoundry Announces Collaborative Partnership with SynchroNet
A holistic approach to customer and agent interactions, leveraging AWS services VoiceFoundry, a provider of enterprise cloud-based contact center solutions …
Instreamatic Partners with Salem Media Group to Introduce Voice Dialogue Ads Across America’s Leading Multimedia Company
Advertisers across Salem Media Group’s vast networks can now leverage immersive, fully-measurable voice dialogue ad experiences Instreamatic, the voice dialogue …
Older Generations More Likely to Use Voice Search, Suggesting a Solution to Generational Digital Divide
Sixty-Four Percent (64%) of Voice Search Users Ages 55+ Use Voice Search to Look for Information, Products, and Services Online, …
Voice Technology: What It Means for Digital Marketers
As the field of Digital Marketing is constantly evolving, emerging technologies can have a powerful impact on the industry. Voice …
Broadvoice Names Nick Madsen as Regional Sales Manager
Broadvoice, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, has expanded its channel …
RCBC Bankard, Inspiro and Verint Lead the Way in Customer Experience with Innovative Voice Biometrics
Verint Systems Inc., The Customer Engagement Company, in partnership with Inspiro Relia, Inc. (Inspiro), have optimised the quality of RCBC …
“Hey Einstein”— Salesforce Brings Voice to Every Customer Experience
Einstein Call Coaching Helps Managers Spot Trends Within Conversational Data and Provide Sales Reps with the Best Practices and Insights …
CMOs Asked for Voice Call Integration with CRM. Salesforce Delivers It with a Touch of AI.
Martech Leader Salesforce Announced Service Cloud Voice to Sync Voice Calls and Digital Channels into CRM Data Salesforce’s latest product …