Vyopta, a leader in UC monitoring and analytics, and Barco Overture, a leader in AV-monitoring and control, have partnered to provide the most comprehensive room and video collaboration monitoring solution. This integration empowers AV and IT teams to proactively manage and resolve issues in a single pane of glass by combining Overture, Barco's Remote Monitoring and Management (RMM) with Vyopta CPM's Unified Communication & Collaboration (UC&C) monitoring. "We are excited that both customers and MSPs can now…

Vyopta is now the first Unified Communications (UC) monitoring and analytics provider to support Google Meet. This integration enables organizations that use Google Workspace (formerly GSuite) to efficiently manage their Google Meet collaboration experience. Vyopta's purpose-built UC monitoring platform enables organizations to efficiently support the surge in remote collaboration by empowering both UC experts and front-line support teams to investigate and resolve issues. Enterprises and educational institutions across…

Vyopta, the leading provider of Unified Communications (UC) monitoring and analytics, released the results of a recent survey focused on how organizations have adapted to remote work, and their plans for the future. Since the COVID-19 pandemic began to take hold across the globe, companies and organizations of all sizes have had to adapt to moving the vast majority of their workforce to work from home situations. Marketing Technology News: Roku OS 9.4 Provides New Ways to Access Content, More Voice Options &…

Vyopta, the leading provider of Unified Communications (UC) monitoring and analytics, has improved troubleshooting features for its Collaboration Performance Management (CPM) product. The new features will provide a more streamlined experience that allows IT help desk teams to independently detect, investigate, and resolve issues without involving the UC engineer. With the unprecedented growth of video collaboration and UC communications to support remote work in 2020, IT teams are working harder than ever to ensure these…

Vyopta, the leading provider of Unified Communications (UC) monitoring and analytics, has increased support for Zoom to include Zoom Rooms and Zoom Video Webinars. Now UC and IT professionals have more tools to optimize and improve the user experience for their Zoom deployments including Zoom Meetings, Rooms, and Webinars. Zoom Meetings For over three years, Vyopta has offered monitoring and analytics for Zoom Meetings. With alerts, in-depth call quality metrics, and historical analytics, UC and IT professionals use Vyopta…

Vyopta Incorporated, the leading developer of monitoring and analytics tools to optimize workplace collaboration, announced deeper integration with Cisco collaboration products and workplace transformation initiatives. Vyopta analytics accelerate Cisco workplace transformations Enterprises around the world are investing billions in initiatives to improve how they use technology and physical spaces to collaborate. Millions of meeting rooms and huddle spaces are being built, redesigned, and equipped with collaboration…

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from ChannelAdvisor (E-Commerce), Genus AI (AI/ML), Riversand (Data Management Platform), Vyopta (Unified Communications), and BrandMaker (CRM). ChannelAdvisor Introduces Shoppable Media ChannelAdvisor, a leading provider of cloud-based e-commerce solutions that enable brands and retailers to increase global sales, announced the launch of Shoppable Media, a comprehensive suite of…

mCanvas, the experiential storytelling ad platform for small screens, has created a rich-media mobile ad for Escor-Z to create awareness about its Vitamin C and Zinc effervescent tablets that are trusted by doctors, as a solution to boost immunity and stay healthy during the pandemic.  In order to highlight the dire situation caused by the coronavirus, it was important to create an insightful and engaging experience for users on mobile with novel technology that would help deliver the brand’s message in a distinct manner.…

As merchants navigating the impacts of COVID-19 seek out enhanced technology for in-person engagement, Mastercard announced a new suite of frictionless solutions for retailers to reimagine their physical shopping experience. Applicable and adaptable to any retail environment – from restaurants to pharmacies – Mastercard’s Shop Anywhere and AI-Powered Drive Through solutions deliver low touch, high engagement experiences for retailers, and the end consumer. Mastercard is deploying these new solutions with leading retailers…

The United States Tennis Association (USTA) and Zoom Video Communications, Inc. announced a new partnership to deliver virtual experiences during the US Open Tennis Championships, scheduled for August 31 to September 13, 2020. VIP Experiences will include two private VIP virtual hospitality events and a celebrity fundraising event for the USTA Foundation. The virtual hospitality events will be open to VIP guests invited by Zoom, and feature Q&As with tennis legends, celebrity interactions, and tutorials for the iconic…

Creatio (formerly bpm'online), a global software company that provides a leading low-code platform for process management and CRM, announced it has been recognized as one of the best software companies to work for in 2020 according to Glassdoor. Creatio ranks as one of the highest-rated software companies to work for based on the percent of employees who would recommend the company to a friend. The list was compiled via an analysis of Glassdoor rankings of Software Magazine's 2020 Software 100 List and selected enterprise…

Redeam, the leading and only independent global connectivity stack with digitized channel management and voucher redemption/reconciliation solutions for Walt Disney World, Big Bus, Google, Groupon and others selling in the Experiences industry, announced the appointment of Jeff Grant to its Board of Directors. Grant, currently the Chief Operating Officer of Thumbtack, has an extensive track record of joining fast-growing companies in senior-level positions and playing an instrumental role in creating value. An early veteran…

Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), announced that its Studio platform has won the "Best Conversational Interface" award from AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market today. Studio is a code-free, self-managed IVA development platform that makes it easier for service providers and enterprises of all sizes to launch speech-enabled, omni-channel…

commercetools, the next-generation commerce software company, has been named a Leader in the 2020 Gartner Magic Quadrant for Digital Commerce, recognized in the Leaders quadrant. The company was positioned as a Visionary for the past two years. A platform for both B2C and B2B e-commerce innovations, commercetools was evaluated for completeness of vision and ability to execute. commercetools explains that it is built for speed and flexibility in digital commerce. Marketing Technology News: Brandwatch Announces Partnership…

Florida Agency Network (FAN) launches "Alanna.ai", a new virtual closing assistant to further bolster FAN's customer closing experience. This free service provides immediate answers to closing transaction questions 24 hours a day, 7 days a week. Alanna.ai is composed of world-class artificial intelligence that integrates seamlessly with FAN's title production software, capable of providing dedicated and private responses to common questions related to closing transactions. Marketing Technology News: Brandwatch Announces…

Showpad, the leading sales enablement solution, has been included among 15 total vendors in the August 2020 Gartner “Market Guide for Sales Enablement Platforms.” The sales enablement space continues to experience rapid growth. According to the report, “revenue in the sales enablement market came to $1.247 billion in 2019, an increase of approximately 20.3% over the prior year.1” Additionally, the onset of the COVID-19 pandemic has forced many sales teams to operate remotely, changing the way they provide value and engage…

Bright Pattern, leading provider of omnichannel communication software for innovative companies, partners with Kifinti, a leading IT service management consultant and solution provider. Together, Bright Pattern and Kifinti deliver a modern Omnichannel Communication Interaction Platform for IT Service Management to improve ROI by automating common processes including incident management, problem management, change management, request management, service catalog, quality management, and omnichannel contact center…

Businesses struggle to identify their most effective marketing campaigns, especially with the variety of marketing tools available in the market. Software company Bipath understands this business challenge. To bridge the gap between businesses and technologies, the firm recently launched Contact Cloud – a software solution that helps businesses leverage the latest in Unified Communications as a Service technology while eliminating redundant business applications. Through Contact Cloud, businesses increase their effectiveness…