Kustomer Now Gives Brands More Opportunities to Engage on Mobile Around the World and Those Operating in the EU the …
Zendesk Introduces WhatsApp for Zendesk in Asia
Integration with WhatsApp Business API Delivers on Zendesk’s Vision to Connect Customer Conversations Across Web, Mobile, and Messaging Zendesk, Inc. …
Zendesk Introduces WhatsApp for Zendesk
New Whatsapp Business API Tool Delivers on Zendesk’s Vision to Connect Customer Conversations across Web, Mobile, and Social Messaging Zendesk, …
CleverTap Partners With Vonage to Enable the WhatsApp Business Solution via Nexmo Messages API
Businesses can instantly reach billions of users to provide convenience, support and personalization on the go CleverTap, the full-stack customer …
Freshworks Integrates with the WhatsApp Business Solution to Empower Brands to Offer Scalable Online Support to 1.5 Billion Messaging Users
WhatsApp Business API Added to Freshworks Omniroute, Its Patent-Pending Routing Technology, Allowing Businesses to Easily Manage WhatsApp Inquiries Freshworks, a …
Accengage Enables Businesses to Personally Connect With Their Customers on WhatsApp
On the Heels of Its Acquisition by Urban Airship, Accengage Continues to Invest in New Platform Capabilities That Enable Broader …
Dimelo, a RingCentral Company Announces Integration with WhatsApp Business Solution
Dimelo, a RingCentral Company, the leading cloud-based digital customer engagement platform, announces its integration with the WhatsApp Business solution that …
Vonage Drives Customer Engagement for MuleSoft Anypoint Platform Users via Nexmo and WhatsApp Business Solution
Vonage, a business cloud communications leader, announced that its Nexmo Communication API Connector, available on MuleSoft’s Anypoint Platform, is now integrated …
How WhatsApp Can Optimize For Ecommerce
Think back to the days when people used to call each other on landlines that had cords long enough to …
Clarabridge Announces Support for WhatsApp Business
New Solution Empowers Businesses Using Clarabridge CX Social to Connect with Customers Quickly and Easily Clarabridge, Inc., the leading provider …
Zendesk Launches Integration with WhatsApp Business Solution
Limited Access Integration Enables Seamless and Scalable Customer Service Between Businesses and Their Customers Directly on WhatsApp Zendesk, Inc. announced …
Vonage and Nexmo Bring Cloud Communications at the Center of WhatsApp Business Solution
Nexmo to Provide Support for the Largest Chat Application in the World with a Simple API for Easy Implementation within …
Qualtrics Introduces New Capabilities to turn Feedback into Conversations
Leveraging the Power of AI, New Smart Conversations Allow Organizations to Gain Greater Insights into Experience Data Qualtrics, the leader …
Zendesk’s Double-Digit Growth in APAC Cements its Commitment to Developing Tech Talent Across the Region
Zendesk Set to Further Expand Its Singapore Product and Engineering Teams, Fueled by a Renewed Partnership with the Economic Development …
Don’t Shoot the Messenger: How Chat Apps Became Political
During the recent protests in Hong Kong, organizers looking to avoid government surveillance turned to Telegram. The encrypted messaging app …
The 5 Tech Companies to Watch in 2020
The US digital advertising industry has officially crossed the $100-billion mark, making it bigger than TV, radio and print media …
mCommerce Trends in 2019: Ways to Build a Competitive and Robust App
The eCommerce sector is existing for about 14-15 years, no more. And owners had to decide whether they needed to …
TechBytes with Dan Maccarone, CEO and Co-Founder at Charming Robot
Tell us about your role and technology you handle in the Company? I’m the CEO and Co-founder of Charming Robot. …
MarTech Interview with Owen Hanks, CEO at Measure Protocol
"Market research, data collection and validation are intrinsically linked to MarTech and AdTech." Tell us about your role and journey …
20 Million Fliers to Experience Singapore Airlines’ AI-Powered Experiences
One of the world’s finest and most reputable airline service providers, Singapore Airlines will deliver AI-enhanced experiences to its 20 …