Businesses can instantly reach billions of users to provide convenience, support and personalization on the go CleverTap, the full-stack customer …
Freshworks Integrates with the WhatsApp Business Solution to Empower Brands to Offer Scalable Online Support to 1.5 Billion Messaging Users
WhatsApp Business API Added to Freshworks Omniroute, Its Patent-Pending Routing Technology, Allowing Businesses to Easily Manage WhatsApp Inquiries Freshworks, a …
Accengage Enables Businesses to Personally Connect With Their Customers on WhatsApp
On the Heels of Its Acquisition by Urban Airship, Accengage Continues to Invest in New Platform Capabilities That Enable Broader …
Dimelo, a RingCentral Company Announces Integration with WhatsApp Business Solution
Dimelo, a RingCentral Company, the leading cloud-based digital customer engagement platform, announces its integration with the WhatsApp Business solution that …
Vonage Drives Customer Engagement for MuleSoft Anypoint Platform Users via Nexmo and WhatsApp Business Solution
Vonage, a business cloud communications leader, announced that its Nexmo Communication API Connector, available on MuleSoft’s Anypoint Platform, is now integrated …
How WhatsApp Can Optimize For Ecommerce
Think back to the days when people used to call each other on landlines that had cords long enough to …
Clarabridge Announces Support for WhatsApp Business
New Solution Empowers Businesses Using Clarabridge CX Social to Connect with Customers Quickly and Easily Clarabridge, Inc., the leading provider …
Zendesk Launches Integration with WhatsApp Business Solution
Limited Access Integration Enables Seamless and Scalable Customer Service Between Businesses and Their Customers Directly on WhatsApp Zendesk, Inc. announced …
Vonage and Nexmo Bring Cloud Communications at the Center of WhatsApp Business Solution
Nexmo to Provide Support for the Largest Chat Application in the World with a Simple API for Easy Implementation within …
Collabra Technology Launches FlashCards Innovative Social Media Videos for Real Estate Marketing
Collabra Technology, the leading digital marketing platform for the real estate industry, announces the introduction of FlashCards instant property videos …
TechBytes with Mark Summerson (Nexmo) and Ryan Gosling (Callsign)
Tell us about your role and the team/technology you handle at Vonage. Mark Summerson (MS): Vonage works with many of …
Gartner Names Airship a Leader, Positioned Highest in Execution and Furthest in Vision in the Magic Quadrant for Mobile Marketing Platforms
This Is the Second Consecutive Year Airship Has Been Recognized as a Leader Since Gartner Began Magic Quadrant Evaluations of …
Online Shoppers Are Doing What Brands Should Do: Using Technology Smartly
The global retail industry is enduring a ground-breaking evolution. The Prime Day predictions, trends, and statistics show how Online Shoppers …
MarTech Interview with Ajay Gupta, CEO at Stirista
"The line between B2B and B2C personas is getting increasingly blurry, especially as more professionals use their personal devices in …
MarTech Interview with Robert Gerstmann, Co-Founder and Chief Evangelist at Sinch
"The rise of social communication has completely redefined how we communicate with our friends and family. " Tell us about …
MarTech Interview with Robert Vis, CEO at MessageBird
"AI is particularly interesting when it comes to the intersection of Cloud Communications and the Internet of Things. " Tell …
MarTech Interview with Jason Wulfsohn, Co-Founder and COO at AUDIENCEX
"To create a cohesive omnichannel campaign, marketers must be able to optimize across channels, including the walled gardens." Tell us …
10 Tips for Using Messaging Apps in Customer Care
Messaging apps can be hugely advantageous for digital Customer Engagement strategies, offering a multitude of benefits such as increased privacy, …
Vonage and Freshworks Enhance Customer Experience Via Multichannel Communications
Integration of Freshdesk with Nexmo, the Vonage API Platform, provides seamless social conversations Vonage, a global business cloud communications leader, …
LivePerson Wins 2019 Artificial Intelligence Breakthrough Award
LivePerson’s Maven Recognized with “Best AI-Based Solution for Customer Service” Award in 2019 AI Breakthrough Awards Program LivePerson, Inc., a …