Windstream Enterprise Names New Channel Chief

Windstream Enterprise (WE), a managed communications services provider, announced organizational changes to its channel partner program. Brad Smith, currently vice president – Indirect Sales at Windstream Enterprise, has been promoted to head of Strategic Channels. "Brad has led award-winning national sales teams for large communications companies. His promotion to Channel Chief ensures the significant momentum, gained through our Channel Integration initiative, will continue to grow and foster collaboration with WE…

Windstream Enterprise Announces Unified Communications Integration for Slack

Integration enables users of leading collaboration tools to access OfficeSuite UC’s award-winning features Windstream Enterprise (WE), a leading supplier of advanced network communications, announced that its OfficeSuite UC and HD meeting applications now integrate with Slack, an industry leader in helping businesses streamline communications and enhance team collaboration. With increasing competition, working in teams has become an essential characteristic of the digital workplace as businesses seek ways to increase…

Socure Launches DocV, A Fully-Automated and Integrated, Omnichannel Document Verification Solution

DocV eliminates manual reviews and produces auto-decisioning rates of 98% Socure, the leader in Day Zero digital identity verification, announced DocV, a fully-automated omnichannel document verification service that expedites onboarding, reduces fraud, and works to eliminate costly manual reviews. Combining the power and scale of machine learning to accurately verify the authenticity of government-issued IDs, DocV produces auto-decisioning rates as high as 98%, in seconds. The most scalable and accurate document …

Unified Commerce is Here: The Customer Experience of the Future

According to a Latest Report, 73% of Customers Want Order Tracking Across all Touchpoints but only 7% of Retailers Currently Offer “Start Anywhere, Finish Anywhere” Order Capabilities Customer-centric retailing and selling are the new business models. The new model goes beyond the traditional horizon of omnichannel, breaking down the lofty walls between internal intent silos and the potent customer experience platforms. " Unified commerce and a customer experience (CX) that transcends channels are the foundation of the…

ReadSpeaker Merges Licensing and Cloud Businesses

Union delivers more comprehensive suite of voice-enablement solutions as demand for digital voice soars ReadSpeaker, the most trusted, independent digital voice partner for global businesses, announced the merger of its licensing business, ReadSpeaker USA Inc., with its cloud-based business, ReadSpeaker LLC. By bringing these two businesses together, ReadSpeaker now offers organizations the most comprehensive, flexible voice-enablement platform. Through this suite of services, developers and voice user interface (VUI)…