Five9, Inc, a leading provider of the intelligent cloud contact center, today announced it is adding a new capability to help businesses reimagine their self-service experiences using life-like conversational AI synthesized from human…
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Global Survey of Large Organizations Suggests 67% of Employees Are Either Frustrated or Resigned When It Comes to Traditional MFA Secret Double Octopus (SDO), in partnership with Dimensional Research, announced the results of their…
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Global companies choose ABBYY to transform their business during global crisis; Thrice recognized as a leader by industry analyst firms Driven by the new paradigm of remote working and the need to access and leverage information quicker,…
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Availability Simplifies Procurement of Ping Identity’s Workforce Solutions for Amazon Web Services Customers to Accelerate Digital Transformation Ping Identity, the Intelligent Identity solution for the enterprise, announced the…
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Products #17 to #20 complete the Talkdesk 20-in-20 innovation program, confirming Talkdesk’s commitment to delivering a global, end-to-end CX solution on a single unified platform  Talkdesk completes ambitious 20-in-20 product launch…
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New Solution Packages Help Accelerate Digital Transformation, Improve User Experience, and Enable a Foundation for Zero Trust and Passwordless Authentication Ping Identity, the Intelligent Identity solution for the enterprise, announced…
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Leading Customer Support Ticket System and Sales CRM platform Zendesk has invested in Tymeshift. Tymeshift is an Omnichannel Workforce Management (WFM) tool that is made exclusively for Zendesk. Zendesk’s investment will help Tymeshift…
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Taqtile, Inc. is proud to announce a new global partnership with Magic Leap to bring Taqtile's leading knowledge capture, digitization and codification software to Magic Leap's spatial computing platform. Taqtile's Manifest software…
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RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it has been selected by C&S Wholesale Grocers, Inc., the largest wholesale grocery supply…
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Aspect Software, a leading provider of enterprise contact center and workforce optimization software, announces a co-marketing partnership with Intradiem, the leader in real-time workforce automation solutions. The partnership will pair…
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The Okta Identity Cloud Delivers Seamless Identity Experiences for a Professional Sports Innovator and a Rising Video Communications Brand Okta, Inc., the leading independent provider of identity for the enterprise, announced that…
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The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading Employee Experience Management Platform vendors. QuestionPro, with its comprehensive technology for Employee Experience…
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Combining Verified with Okta’s Workforce and Customer Identity Clouds delivers authID’s phishing-resistant Human Factor Authentication™ that eliminates the risks of passwords and credential compromise for both workforce and customer…
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Datamaticians earned 15,495 badges from 20,094 completed courses by putting in almost 10k productive hours and have set an inspiring example. Datamatics Business Solutions Ltd. (DBSL) participated in the Learn for a Cause 2.0, a 6-week…
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Antier is a renowned NFT development company having over a decade of technical expertise and serving a global clientele Antier is a global leader in NFT development services. The company ventured into the NFT space when NFTs were still…
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CXone delivers extended digital-first reach, hyperpersonalization, true omnichannel with digital-to-voice elevation, real-time interaction, expanded self-service, and workforce engagement Frost & Sullivan recently researched the…
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Enlighten XO advanced AI builds smart self-service, delivering CXi through a unified suite of applications on the CXone platform NICE announced that Speech Technology magazine has named NICE a 2022 Top Ten Speech Industry award …
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Fourth Consecutive Year Avaya is Named to the Aragon Research Globe™ for Intelligent Contact Centers (ICC) Report Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today announced it has…
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The event brings together over 1,000 young minds between 18 and 35 years of age to innovate and design sustainable solutions for the future. Infosys, a global leader in next-generation digital services and consulting, announced its…
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