Genesys Contrasts Key Findings from Separate Employer and Employee Opinion Surveys Artificial Intelligence (AI) is moving full steam ahead in …
Brainshark Wins in Customer Sales and Service World Awards for Improving Sales Coaching with Artificial Intelligence
Brainshark’s AI-Powered Machine Analysis Engine Helps Companies Create a More Confident, Better-Prepared Sales Force Brainshark, Inc., delivering SaaS-based sales enablement …
cClearly Named a 2019 Cool Vendor in Artificial Intelligence for Customer Analytics by Gartner
Vendors Selected for the Cool Vendor Report Are Interesting, New and Innovative cClearly, the leading provider of audience optimization solutions …
Vonage Bolsters Artificial Intelligence Capabilities of the OneVonage Platform via Purchase of Over.AI Assets
Acqui-hire Strengthens Vonage’s Expertise in Conversational AI Vonage, a global business cloud communications leader, today announced that it will acquire …
Computer Instruments Inc. Announces eONE’s Conversational IVR with Google Voice and Artificial Intelligence – Virtual Concierge
Computer Instruments, Inc. (CI), a seasoned innovator and leading developer of Cloud and Premise based interactive voice response (IVR) for …
The Role of Artificial Intelligence in Transforming Customer Experience
We are aware of how Artificial Intelligence has created a buzz across the globe in different business verticals. AI programs …
Artificial Intelligence’s Role in Protecting the Inbox
It should come as no surprise that Artificial Intelligence (AI) is being applied to almost every use and application of …
Adoreboard Recognised as a 2019 Gartner ‘Cool Vendor ‘in Artificial Intelligence for Customer Analytics
Adoreboard, a pioneer in Emotion AI for measuring Human Experience (HX) across enterprises, has been designated by Gartner as a …
Nowigence Launches Game-Changing Artificial Intelligence Platform
New Platform Can Improve Sales Quota Achievement by over 20% Nowigence CEO Anoop Bhatia announced the release of Pluaris capable …
70% of US Employees Hold Positive View of Artificial Intelligence in the Workplace Today
Genesys Survey Results Challenge Common Assumptions About AI Job Displacement Fears Despite recent doom-and-gloom anecdotal reporting, a nationwide survey of …
Ten Experts Offer Ten-Year Outlook For China’s Artificial Intelligence Sector
China Money Network releases “Next 10 Years” report during the Annual Meeting of the New Champions in Dalian, China Ten …
LivePerson Wins 2019 Artificial Intelligence Breakthrough Award
LivePerson’s Maven Recognized with “Best AI-Based Solution for Customer Service” Award in 2019 AI Breakthrough Awards Program LivePerson, Inc., a …
The 3 A.I. Scenarios: Artificial Intelligence, Augmented Intelligence, and Intelligent Automation
Digital transformation by harnessing AI and Intelligent Automation is the most obvious path to sustain businesses to prepare for future …
Cerebri AI named a 2019 Cool Vendor in Artificial Intelligence for Customer Analytics by Gartner
Cerebri AI, announced that it has been selected by Gartner, Inc. as a ‘2019 Cool Vendor for Artificial Intelligence for …
Deloitte’s Heat Launches Artificial Intelligence Practice ‘Heat AI’
Heat, the full-service advertising agency owned by Deloitte, launched Heat AI, a first-of-its-kind practice that leverages artificial intelligence and machine …
Genpact Artificial Intelligence Engines Help Companies Accelerate AI Adoption
Enhancements to Genpact Cora Platform Speed AI Implementations and Transformation to Drive Competitive Advantage Genpact, a global professional services firm …
Connekt Rebrands as Connekt Technologies to Reflect Artificial Intelligence and Advanced TV Capabilities
Company growth continues with the appointment of former Hulu and Condé Nast executive Steve DeMain as SVP, National Sales and …
IBM Celebrates Women Business Pioneers In Artificial Intelligence
Forty Recipients from Fifteen Different Countries Honored at Inaugural AI Women Leadership Event Hosted by IBM In New York CityGlobal …
Artificial Intelligence – the Driving Force Behind Modern Innovation
Innovation is seen as highly desirable in business in 2019. However, while most businesses might claim to be innovative, for …
Neongecko Inc. Launches “Neon AI SDK” – New “Software Development Kit for Artificial Intelligence” Supports AI Conversations in Multiple Languages
Customizable Conversation Processing for Business, Education and Home, Supports Interactive Applications, Internet Websites, Home Automation, Voice-Controlled Devices Neongecko.com Inc. unveiled …