Agency Revolution allows agencies to personalize their customer communication and drive powerful automated campaigns HawkSoft and Agency Revolution are both insurtech companies serving independent insurance agents with a long history of collaboration. Today, HawkSoft announces that Agency Revolution's cloud-based marketing automation platform Fuse™ and HawkSoft's agency management system can integrate via HawkSoft's new Partner API. Mutual customers can sync data across both systems to access the depth of client and…

Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced the appointment of Chris Riley as the company's chief revenue officer. Mr. Riley will be responsible for leading global sales, including serving customers in over 90 countries and managing an ecosystem of over 1,900 partners worldwide. Marketing Technology News: TransFunnel Consulting Named HubSpot Advanced Implementation Certified He joins Automation Anywhere with decades-long experience as a senior revenue generator, most recently…

Stensul, the email creation platform for the enterprise, today announced it is working with Workfront, the leading work management platform, to support digital transformation across the enterprise by connecting and automating email workflows from creation through to campaign execution. "Stensul’s mission is to simplify content creation," said Noah Dinkin, founder and CEO of stensul. "Connecting Workfront to stensul represents the integration of modern email creation with modern work management, helping teams produce…

From AI-guided app creation to low-code DevSecOps, Appian full-stack automation makes it easy to automate business and connect the workforce in times of change Appian unveiled the latest version of the Appian Low-code Automation Platform. Appian's full-stack automation unites people, artificial intelligence (AI), robotic process automation (RPA), decision rules, and workflow on a single low-code platform. The result is greater operational efficiency and improved customer experiences through new enterprise applications…

Launches new contact center solutions, Private Bot Store, and SaaS buying experience to further democratize RPA within the enterprise Delivers 1 million RPA courses through Automation Anywhere University Automation Anywhere, a global leader in Robotic Process Automation (RPA) announced new capabilities for its world's leading digital workforce platform to make businesses more resilient. The announcement was made at the company's Imagine Digital online conference – the industry's largest gathering of RPA minds and…

Cloud-based robotic automation trial allows developers to get a grip on automation and create quick and effective solutions for current work environments NICE announced the availability of a trial version for its next-generation Automation Studio. Openly accessible to RPA professionals via the NICE RPA website and free of charge for a period of 6 months, the new version helps boost development skills in both attended and unattended automations. Automation developers can now get hands-on experience with the NICE RPA tool…

With the release of one of its most requested mobile features, the ActiveCampaign mobile app has seen a 25% increase in usage in less than one month, with adoption expected to more than double by July ActiveCampaign, the leader in Customer Experience Automation (CXA), announces expanded mobile capabilities to ensure companies can grow their business at any time from anywhere in the world. Over 11K ActiveCampaign customers manage their most important core business functions across the entire customer lifecycle — all from…

Rising importance of chatbots and increasing use of virtual and online channels to result in 15.7% growth of the MAS market, finds Frost & Sullivan Frost & Sullivan's Post-pandemic Growth Opportunity Analysis of the Marketing Automation Solutions Market forecasts how the marketing automation solutions (MAS)market is expected to perform from 2020 to 2025 under two likely scenarios. The aspirational forecast is under the assumption that the COVID-19 virus will be contained by August 2020 and the global markets will…

Performant Capital announced today that it has formed Dealer Holdings, a leading SaaS provider of marketing automation software and services primarily to automobile repair facilities and dealer service centers, through the acquisitions of MyShopManager and uNotifi. The businesses will continue to operate independently under their respective brands but share best practices across all functional areas. Launched in 2015, MyShopManager provides a best-in-class marketing automation SaaS platform primarily for independent…

Integrated Social Listening into Social Media Management, in the only Marketing Technology Platform That Serves All of a Brand’s Technology, Marketing, and Media Needs in One Portal Silvercrest’s robust proprietary martech portal, Local Marketing Automation Platform (LMap), is the only platform that allows brands to manage and access all of brands’ marketing and media needs from one portal, LMap. Typically, Social Media Management platforms enable multi-unit social media management, with a secondary tier of other…

Advanced technology from Uniphore combined with decades of exceptional customer service know-how from Sitel Group will deliver new CX capabilities for global brands Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and Sitel Group, a leading global customer experience (CX) management provider that delivers more than 3.5 million customer experiences every day, announced they have partnered to combine Sitel Group’s breadth of industry experience and customer-centric approach with…

Nearly 300,000 developers and students in India will be trained to complete one million RPA courses over the next two years Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced that it has signed a two-year agreement with NASSCOM FutureSkills to train more than 300,000 developers, partners and students across India to complete one million RPA courses through Automation Anywhere University (AAU), the company’s education and certification division. As part of the agreement NASSCOM, the…

Customers come into contact with brands through a wide variety of channels every single day. Marketing campaigns can only be effective if they reflect all these channels, which will increase the probability of user engagement. Being present in the right channel at the right time with the right message is a challenge for marketers and one that ties up a lot of time and resources. Professional Marketing Automation solutions can help: they enable the precise, time-controlled placement of messages using pre-defined customer…

Forrester Research, Inc. names Upland among top 25 mobile engagement automation providers in 2020 Upland Software, Inc.  has been named in the Now Tech: Mobile Engagement Automation (MEA) Vendors Report, published by Forrester Research, Inc. The latest report from Forrester features technology that utilizes real-time and contextual insights to engage with users via a mobile device at critical moments within the customer lifecycle. Upland was one of 25 vendors included in the report. Marketing Technology News:…

Centro, a global provider of advertising technology, announced the release of new products and upgrades that help advertisers with automation and visualization for campaign reporting, workflow management and forecasting. The advanced tools give brands and agencies more control of their campaigns. These are available in Centro’s Basis, the industry’s most comprehensive, automated, and intelligent digital media platform—and the only software solution of its kind to consolidate digital operations across programmatic, direct,…

Originally scheduled for the COLLABORATE20 conference, the leader in enterprise automation will now offer their insightful presentation for free to the public. IntelliChief is an industry-leading ECM solution that features universal compatibility with all ERP systems, allowing it to enhance business performance across many industries  IntelliChief, the worldwide leader in Enterprise Content Management (ECM) solutions, will offer three free webinars this month for businesses looking to streamline their business processes to…

 Executes on its vision of A Robot for Every Person, announces availability of UiPath Automation Cloud to enable rapid time to automation and easy scalability Executing on its vision of A Robot for Every Person, UiPath, the leading enterprise Robotic Process Automation (RPA) software company, today delivered an end-to-end hyperautomation platform as unveiled at its October 2019 FORWARD III event. With new capabilities that support every phase of the automation lifecycle and deployment options that give organizations…

Industry's only cloud-native and web-based RPA platform now on AWS across India Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced general availability of its industry's first and only cloud-native, web-based digital workforce platform on Amazon Web Services (AWS) across India. Enterprise A2019 on AWS combines RPA, artificial intelligence, machine learning, and analytics to empower customers and governments across the region to improve end-to-end business efficiencies. Automation…

Reply is the first acquisition for Kustomer, reinforcing Kustomer's commitment to AI and machine learning capabilities throughout the customer journey. With Reply, Kustomer will now offer enhanced chatbot and deflection capabilities through its customer service platform Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced today it has signed an agreement to acquire Reply.ai, a customer service automation company founded in 2016 that helps companies…

Enterprise A2019 gaining strong momentum with over 200,000 users on the platform New, flexible SaaS packages are up and running in minutes to enable return-to-work and business continuity Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced the availability of RPA software-as-a-service (SaaS) offerings for its industry-leading cloud-native, web-based digital workforce platform, creating a springboard for all organizations to adopt cloud intelligent automation in a return-to-office or…