Again Ranked #1 in MFP Copier Category in Brand Keys’ Customer Loyalty Engagement Index Konica Minolta Business Solutions (Canada) Ltd. (Konica Minolta) announced it has received first place in Brand Loyalty in the Brand Keys Customer…
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The company is the first official Salesforce Partner offering web3-powered loyalty solutions to help enterprise brands create, manage and integrate user-friendly loyalty programs. Flaunt is announcing its launch out of High Alpha.…
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Building brand loyalty is critical to business success, particularly during times of economic uncertainty and dipping revenues (62.7% of small business owners say their profits have declined due to this inflation and an uncertain market) -…
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Ex-OpenSea product designer raises $3 million to bring blockchain-based brand engagement tools to life Kalder, a web3-native brand engagement platform, announced that it raised $3 million in its pre-seed round. The fundraising…
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Good Rewards, available on the Fetch Rewards app, will provide shoppers benefits for any purchase of General Mills' product portfolio of 45+ brands Fetch Rewards, America's No. 1 consumer-rewards app, and General Mills today announced…
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unitQ, the leading platform empowering companies to take a user-centric, data-driven approach to improving product quality, has announced a new tool — Impact Analysis. Impact Analysis is a first-of-its-kind tool utilizing machine learning…
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2022 Loyalty Barometer highlights ways marketers can build loyalty through the customer experience. Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of its 2022…
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MetTel's Client Experience Team Continues to Deliver Exceptional Service through training & transparency MetTel, a digital transformation and communications leader, was recognized with an American Business Award for "Customer Service…
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Beloved Brands Bring Personalization, Transparency and Consistent, Quality Goods and Services to All Aspects of the Customer Experience Redpoint Global, a leading software provider that helps brands deliver…
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Company Again Ranked #1 in MFP Copier Category in Brand Keys’ Customer Loyalty Engagement Index Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced it has received first place in Brand Loyalty in the Brand Keys…
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When Google announced it would be ending the use of third-party cookies, panic ensued. The search behemoth's move to ban the use of third-party cookies within its Chrome browser will be upending a $152 billion U.S. digital  ad industry.…
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An astounding 77% of all consumers admitted they now retract their loyalty more quickly than they did three years ago. Credico looks at how businesses can keep their customers happy and offer advice on how to increase brand loyalty.…
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Research indicates nearly 80% of consumers would converse with a machine to avoid long hold times Poor customer service is pervasive. A recent survey from Replicant, a provider of AI-enabled automated customer contact centers, found that…
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Voice of the customer data to offer retailers deep insights into customer behavior and preferences, finds Frost & Sullivan With the world pivoting to digital, the retail industry has had to completely reimagine the way it engages with…
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Amperity's platform will fuel Airstream's digital transformation using comprehensive customer profiles and actionable data-driven insights Airstream, Inc. maker of the iconic "silver bullet" fleet of Airstream® travel trailers and…
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What you need to know: New BlueJeans Events product features and partner integrations streamline virtual event practices New Forrester data highlights key business challenges and opportunities for marketers to improve…
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Customer trust makes all the difference in building lasting brand loyalty: three steps is all it takes In an article published on Business Reporter, Katherine Calvert, Chief Marketing Officer at Khoros, explains that barriers to entry in…
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Merkle , a leading technology-enabled, data-driven customer experience management (CXM) company, launched the second edition of its Consumer Experience Sentiment Report . Within this report, several key themes emerged, including those…
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Uber announced the introduction of Uber Direct, a new and operationally efficient way for Canadian retailers to manage their delivery process, reach their customers, and quickly deliver right to their doorstep—without contact. Ahead of the…
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Exults offers insight on various recent reports detailing shifts in retail and eCommerce purchasing behavior. The emergence of a global health crisis back in March affected just about every aspect of human life, and consumer…
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