RingCentral Announces Fully Integrated High-Volume SMS Services for Rapid Business Communications

Code Together Conference 2020 brings together industry leaders and developers, features several new product innovations driven by RingCentral’s Open Platform RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions,  announced a new high-volume SMS service that enables businesses to send SMS messages and updates to their customers rapidly and reliably. Using this service, developers can build customized apps using RingCentral’s business communications…

Voodle Transforms Business Communication With Short Video App for Keeping Teams

Short Video App for Business Streamlines Workflows and Mitigates Video Conferencing Fatigue for Remote Workers Voodle, a next-generation short video app for business, built to help teams overcome the challenges of the new workplace by transforming the way information is shared and discovered across an organization, is now available for free in the Apple App Store. With business offices all over the world upholding social distancing and remote working practices, the Voodle platform helps teams stay aligned and connected by…

Crunch Selects Vonage to Transform Business Communications

Vonage, a global business cloud communications leader, today announced that online accounting software provider Crunch has implemented Vonage’s fully-integrated contact centre and unified communications solutions to better serve its growing customer-base by delivering exceptional experiences. Crunch Selects Vonage to Transform Business Communications With more than 10,500 clients, Crunch provides unlimited accountancy support for sole traders, freelancers, contractors, small businesses and startups. Following a market…

Brightcove Launches Business Continuity Suite to Help Securely Manage Business Communication

Brightcove Continuum is a robust technology suite with live and on-demand solutions to enable secure internal communications, quality live streaming, and video communications Brightcove Inc., the leading provider of cloud services for video, announced Brightcove Continuum, a new business continuity suite to support business communication functions across the enterprise. By leveraging live and on-demand streaming services, organizations can employ the use of video to stay connected to employees and customers. Launching…

Sprint Business Applauded by Frost & Sullivan for Engaging Customers with its Smart Messaging Business Communication Solution

Smart Messaging Streamlines Communication for Frequently Asked Questions, Provides a Secure Ordering Mechanism, and Enables Integrations With Existing Back-End Systems Based on its recent analysis of the North American business communications solutions market, Frost & Sullivan recognizes Sprint Business with the 2019 North American New Product Innovation Award for Sprint® Smart Messaging -- a solution to help businesses communicate with their customers through an artificial intelligence (AI)-powered text messaging…

Vonage Reinforces Its Position as Innovator in Programmable Business Communications With Strategic Partnership With Sendinblue

Alliance yields new email API and marketing platform, strengthens Vonage's fully integrated business communications offering via Nexmo APIs, and makes Vonage the sole SMS provider for Sendinblue Vonage, a global business cloud communications leader, has partnered with Sendinblue, a leading provider of cloud-based email marketing and marketing automation technology, to deliver a rich email communications offering to customers via Nexmo, the Vonage API Platform. With this partnership, Nexmo is also now the sole SMS provider…

Nextiva Business Suites Mark a New Era in Business Communications

Nextiva, a leading business communications company, announced the launch of Nextiva Business Suites, essential business communication and customer management tools for companies of all sizes. Nextiva Business Suites allow companies to manage all customer communication and engagement in one place, empowering businesses to deliver an integrated customer experience without the complexity of fragmented applications. With the launch of the Nextiva Business Suites, Nextiva introduces the Nextiva Business Communication Suite and…

Dialpad + TalkIQ To Bring Voice-Driven AI To Business Communications

With TalkIQ’s Acquisition by Dialpad, VoiceAI Could Better Deliver Real-Time Voice Insights to Transform Phone Call Transcribing Process for Marketing and Sales Teams Dialpad, a leading cloud business communications provider, announced that it has acquired TalkIQ. TalkIQ is a leader in real-time speech recognition and artificial intelligence. By combining TalkIQ’s real-time speech recognition and natural language processing technologies with Dialpad’s leading communications solutions, Dialpad will deliver VoiceAI to help…

Nextiva Launches New NextOS Platform to Unify Business Communications

Industry-disrupting NextOS to Provide Powerful Customer Experience Solutions Nextiva, a leading unified communications company, announced today the official launch of NextOS, an all-in-one communication software that harnesses the power of Artificial Intelligence and Machine Learning for its three new products. Read More: $150 Million Deal… Gannett Acquires PPC Giant WordStream Built on Nextiva’s strength in voice technology, the new platform provides businesses with a complete view of their customers across all…

Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture Integrated with Unified Communications for Highly Regulated…

Dedicated voice specialist, Red Box, today announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. The integration will deliver access to RingCentral Voice and Video recorded conversations via Conversa by Red Box, the newly launched open microservices-based enterprise voice platform. "As dispersed workforces are now the norm, the adoption of UCaaS solutions has undoubtedly been accelerated within regulated…

Avaya and RingCentral Announce Expansion of Unified Cloud Communications Offering – Avaya Cloud Office Across Europe to Keep Businesses…

Avaya and RingCentral Inc. announced the expansion of Avaya Cloud Office by RingCentral across Europe, with the solution now generally available in France, Ireland, and the Netherlands. In addition, the companies also announced that they have signed their first seven-figure deal with a large United Kingdom-based Government customer. This geographic expansion of Avaya Cloud Office follows the launch of the solution in Canada, the United Kingdom, and Australia in June and the United States in March. Since then, the solution…

Cloud Communications Platform, Melrose Labs to Protect Businesses from Fraud with New Technology Partnership

Melrose Labs has partnered with Phronesis Technologies to reassure businesses that customers are who they say they are Following the launch of its voice and messaging services earlier this year, Melrose Labs’ new partnership will see the platform develop new identity verification services that will protect businesses and improve customer engagement. The new offerings will also enhance Melrose Labs’ existing Identity and Location, and One-Time Password (OTP) services. Marketing Technology News: Outbrain Launches Carousel,…

AVANT Communications’ Business Surges Globally with 8×8; Named an 8×8 Open Channel Program Platinum Partner

8x8, Inc., a leading integrated cloud communications platform, announced that AVANT Communications ("AVANT"), a platform for IT decision-making and the premier distributor for next generation technology, has been named as an 8x8 Open Channel Program Platinum Partner. This recognition highlights AVANT’s commitment and success in delivering the 8x8 Open Communications Platform™, which uniquely combines cloud voice, team chat, video meetings and contact center in a single solution, through its global network of Trusted…

Gartner Honors TCS With 2020 Communications Award For Its Business 4.0 Digital Campaign

Global IT services, consulting and business solutions organization, TCS has won the 2020 Gartner Communications Award. Gartner recognized and honored TC for its excellent campaign Digital Transformation with Business 4.0™. TCS won the award in the category “Excellence in Building a Corporate Brand”. At the time of this announcement, TCS CMO, Rajashree R, said, “We are delighted to receive this recognition from the expert jury. To showcase how our Business 4.0 thought leadership framework helps enterprises draw up their…

AVCtechnologies Announces Agreement To Buy Ribbon’s Kandy Communications Business

Kandy acquisition adds industry-leading proprietary, multi-tenant cloud communications platform Combination creates a comprehensive suite of Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) capabilities American Virtual Cloud Technologies, Inc. and Ribbon Communications Inc.  announced they have entered into a definitive agreement for AVCtechnologies to acquire Kandy Communications, an industry-leading proprietary, multi-tenant, highly…

Veritone Appoints Head of Communications, Business Unit Marketing Leaders

Mission to Present Powerful, Unified Vision as Veritone Accelerates Growth Into New Global Markets Veritone, Inc., a leading provider of artificial intelligence (AI) technology and solutions, announced the appointment of Thor Valdmanis as Senior Vice President, Corporate Communications, Locke Truong as Vice President of Marketing for Media & Entertainment and Monetization and Ryan Bazler as Vice President of Marketing for aiWARE. "Veritone’s world-class technology is ready to take the main stage and lead the AI…

Grammarly Launches Style Guides to Help Businesses Improve Consistency in Communications

New feature allows administrators to customize writing suggestions based on brand guidelines, improving customer and employee experience to build brand trust Grammarly, the company behind the AI-powered digital writing assistant used by more than 20 million people daily, introduced custom style guides for Grammarly Business users. The new style guide feature helps organizations enhance their brand and customer experiences by creating team-wide consistency in written communication. Businesses can easily customize…

Qualtrics Hires Chief Industry Advisor for Technology, Media, and Telecommunications to Help Organizations Drive Business Impact with…

Tech veteran Jesse Purewal will define and shape the experience management vision and strategy with organizations across these industries to drive business impact by leveraging the XM Platform Qualtrics, the leader in customer experience and creator of the experience management (XM) category, today announced the appointment of tech industry expert Jesse Purewal, the new Chief Industry Advisor for the Technology, Media, and Telecommunications Industries team. Jesse is responsible for shaping the XM vision with…

Horizon Telcom Picks Alianza to Deliver New Cloud Communications Suite to Business Customers

Regional fiber division of Ohio's longest run independent telco launches Horizon Hosted Voice with cloud-based VoIP solution Alianza, Inc., the leading cloud communications platform for service providers, announced that Horizon Telcom is launching Horizon Hosted Voice, a new cloud-based unified communications solution, using Alianza's cloud native, agile software-as-a-service VoIP solution. Horizon has been providing telecommunications services to Southern Ohio for 125 years. Their regional fiber broadband division,…

Doxim Offers the Best of Both Worlds: A Customer Communications Business Continuity Solution with Immediate ROI

Business continuity solution will allow organizations to reduce operational risk and avoid revenue disruption and regulatory penalties while realizing immediate value Doxim, the leading customer communications and engagement technology provider serving financial and regulated markets, today announced the availability of its Customer Communications Business Continuity Solution, Doxim BCS. An on-demand overview of the solution was made available online for interested parties to review. Doxim BCS has been designed to enable…