Intermedia Cloud Communications Announces New Microsoft Teams Integrations to Enhance Business Communications

Intermedia Cloud Communications, a leading provider of cloud communications solutions, announced the release of two new versions of its award-winning, cloud-based communications and collaboration solution, Intermedia Unite®, designed to work within or alongside Microsoft Teams. Intermedia Unite offers a complete and fully integrated solution that includes voice, video conferencing, chat, file collaboration and more, all on one platform, with one point of administrative control and one bill. For Teams users, the new…

RingCentral Acquires Security Technology to Deliver More Secure Business Communications and Video Meetings

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the acquisition of the technology and engineering team at Kindite, a developer of leading cryptographic technologies that mitigate and reduce security and privacy risks to information and applications in the cloud. The new technology will be incorporated into RingCentral’s global communications platform, providing customers with enhanced security capabilities including…

Ytel, Inc. Expands Use of Verified SMS and Verified Calls to Its Business Communications Platform

Ytel, a leading provider of business communication solutions, announced the addition of Verified SMS and Verified Calls by Google to the Ytel platform Ytel, a leading provider of business communication solutions, announced the addition of Verified SMS and Verified Calls by Google to the Ytel platform. These features enable Ytel’s business clients to build trust and prevent scams. With Verified SMS and Verified Calls, brands can leverage sender authentication and branding features to deliver highly secure, trustworthy…

Gupshup Launches a New Messaging Channel, GIP, to Enhance Business Communications with Consumers

Gupshup announced the launch of a new IP-based messaging channel that will enhance the way businesses communicate with consumers. The Gupshup IP (GIP) messaging channel enables rich, interactive, conversational experiences on any device globally, without requiring an app download of any kind. This will accelerate the emerging trend of conversational messaging among businesses. Marketing Technology News: FMG Suite Announces Strategic Acquisition of Twenty Over Ten GIP offers advanced features including the ability to…

RingCentral Announces Fully Integrated High-Volume SMS Services for Rapid Business Communications

Code Together Conference 2020 brings together industry leaders and developers, features several new product innovations driven by RingCentral’s Open Platform RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions,  announced a new high-volume SMS service that enables businesses to send SMS messages and updates to their customers rapidly and reliably. Using this service, developers can build customized apps using RingCentral’s business communications…

Voodle Transforms Business Communication With Short Video App for Keeping Teams

Short Video App for Business Streamlines Workflows and Mitigates Video Conferencing Fatigue for Remote Workers Voodle, a next-generation short video app for business, built to help teams overcome the challenges of the new workplace by transforming the way information is shared and discovered across an organization, is now available for free in the Apple App Store. With business offices all over the world upholding social distancing and remote working practices, the Voodle platform helps teams stay aligned and connected by…

Crunch Selects Vonage to Transform Business Communications

Vonage, a global business cloud communications leader, today announced that online accounting software provider Crunch has implemented Vonage’s fully-integrated contact centre and unified communications solutions to better serve its growing customer-base by delivering exceptional experiences. Crunch Selects Vonage to Transform Business Communications With more than 10,500 clients, Crunch provides unlimited accountancy support for sole traders, freelancers, contractors, small businesses and startups. Following a market…

Brightcove Launches Business Continuity Suite to Help Securely Manage Business Communication

Brightcove Continuum is a robust technology suite with live and on-demand solutions to enable secure internal communications, quality live streaming, and video communications Brightcove Inc., the leading provider of cloud services for video, announced Brightcove Continuum, a new business continuity suite to support business communication functions across the enterprise. By leveraging live and on-demand streaming services, organizations can employ the use of video to stay connected to employees and customers. Launching…

Sprint Business Applauded by Frost & Sullivan for Engaging Customers with its Smart Messaging Business Communication Solution

Smart Messaging Streamlines Communication for Frequently Asked Questions, Provides a Secure Ordering Mechanism, and Enables Integrations With Existing Back-End Systems Based on its recent analysis of the North American business communications solutions market, Frost & Sullivan recognizes Sprint Business with the 2019 North American New Product Innovation Award for Sprint® Smart Messaging -- a solution to help businesses communicate with their customers through an artificial intelligence (AI)-powered text messaging…

Vonage Reinforces Its Position as Innovator in Programmable Business Communications With Strategic Partnership With Sendinblue

Alliance yields new email API and marketing platform, strengthens Vonage's fully integrated business communications offering via Nexmo APIs, and makes Vonage the sole SMS provider for Sendinblue Vonage, a global business cloud communications leader, has partnered with Sendinblue, a leading provider of cloud-based email marketing and marketing automation technology, to deliver a rich email communications offering to customers via Nexmo, the Vonage API Platform. With this partnership, Nexmo is also now the sole SMS provider…

Nextiva Business Suites Mark a New Era in Business Communications

Nextiva, a leading business communications company, announced the launch of Nextiva Business Suites, essential business communication and customer management tools for companies of all sizes. Nextiva Business Suites allow companies to manage all customer communication and engagement in one place, empowering businesses to deliver an integrated customer experience without the complexity of fragmented applications. With the launch of the Nextiva Business Suites, Nextiva introduces the Nextiva Business Communication Suite and…

Dialpad + TalkIQ To Bring Voice-Driven AI To Business Communications

With TalkIQ’s Acquisition by Dialpad, VoiceAI Could Better Deliver Real-Time Voice Insights to Transform Phone Call Transcribing Process for Marketing and Sales Teams Dialpad, a leading cloud business communications provider, announced that it has acquired TalkIQ. TalkIQ is a leader in real-time speech recognition and artificial intelligence. By combining TalkIQ’s real-time speech recognition and natural language processing technologies with Dialpad’s leading communications solutions, Dialpad will deliver VoiceAI to help…

Nextiva Launches New NextOS Platform to Unify Business Communications

Industry-disrupting NextOS to Provide Powerful Customer Experience Solutions Nextiva, a leading unified communications company, announced today the official launch of NextOS, an all-in-one communication software that harnesses the power of Artificial Intelligence and Machine Learning for its three new products. Read More: $150 Million Deal… Gannett Acquires PPC Giant WordStream Built on Nextiva’s strength in voice technology, the new platform provides businesses with a complete view of their customers across all…

Intermedia Releases Extend API Platform, Expanding Integration Of Award-Winning Communications Capabilities To Business Applications

Intermedia Cloud Communications, a leading provider of cloud communications and collaboration solutions, today announced the launch of the Intermedia Extend API platform, allowing partners and customers to integrate the features of Intermedia's award-winning voice, video conferencing, contact center, and analytics services into their core business applications, including customer relationship management (CRM), enterprise resource planning (ERP), and ticketing systems. With Intermedia Extend API, all of the resources that…

Emplifi Integrates Messenger API For Instagram, Enabling Businesses To Handle Customer Communications At Scale

Emplifi is part of a select group of Facebook partners that gained early access to the beta version of the Messenger API for Instagram in October, 2020 Emplifi, a leading customer experience platform, is excited to announce the integration of Messenger API for Instagram into its social marketing cloud. The updated API enables businesses to integrate Instagram messages into their business applications and workflows, giving brands the power to manage customer communications at scale. The newly-launched…

Say ‘Hello’ to net2phone Canada: Empowering the Digital Transformation of Canadian Businesses With Unified Cloud Communications

Versature, a leading provider of unified cloud communications solutions to businesses across Canada, announced that it has rebranded its business as net2phone Canada. The fast-growing Canadian subsidiary of net2phone will continue to provide Canadian firms with innovative cloud communications solutions and outstanding service. "Our new name aligns perfectly with our mission," said Jonathon Moody, President and COO of net2phone Canada. "We are focused exclusively on providing our Canadian clients with powerful…

Foundation Building Materials Modernizes Business Operations with RingCentral’s Cloud Communications Solution

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that Foundation Building Materials (FBM), a leading construction materials distributor for the commercial construction and residential building trade, has selected RingCentral Office® as its cloud communications solution, including team messaging, video meetings, and a cloud phone system, to enable more than 3,600 employees to work from anywhere. With operations spread out…

Nextiva Launches NextOS Platform to Bring Communications & Business Applications to All Companies

NextOS Brings All Communication and Collaboration Tools for Customers and Teams into One Dashboard, Streamlining Work Across the Enterprise Nextiva, an industry leader in business communications, introduces the latest release of the NextOS platform, completing its transformation to a true platform company. With the newest version of NextOS, Nextiva will deliver fully integrated communication applications with business software along with AI and workflow automations. Nextiva is the only unified communications company that…

Vodafone Business and RingCentral Announce Strategic Partnership to Deliver New Cloud-based Communications Services

Next-generation services will support better collaboration and communication for businesses of all sizes across multiple countries, including the UK, Germany, Spain, and Italy Vodafone Business and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced a strategic partnership that seeks to transform business communications and collaboration. Together the companies will create a new co-branded, cloud-based service that will be the lead Unified…

Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture Integrated with Unified Communications for Highly Regulated…

Dedicated voice specialist, Red Box, today announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. The integration will deliver access to RingCentral Voice and Video recorded conversations via Conversa by Red Box, the newly launched open microservices-based enterprise voice platform. "As dispersed workforces are now the norm, the adoption of UCaaS solutions has undoubtedly been accelerated within regulated…