11 Reasons Real Estate Needs WhatsApp Chatbots

For realtors, taking time out to ascertain the overall seriousness of a lead from scratch is time-consuming. But, it is a no-brainer that if you wish to be successful when it comes to real estate, you need to capture as many leads as possible to make sure that you have a specific number of clients on a monthly basis. Whether you’re a real estate agent, broker or property consultant, buying or selling a property is a harrowing process that involves tons of calls, emails, and a lot of follow-ups. With a WhatsApp Chatbot for…

IST Networks BOTTER Chatbot Now Available on the Genesys AppFoundry

New integration for Genesys Cloud enables businesses to leverage enterprise-grade chatbot framework to provide seamless, engaging and automated communications with customers IST Networks has announced Botter Chatbot is now available on the Genesys AppFoundry, the industry's largest dedicated marketplace focused on customer experience solutions. Genesys is the global leader in omnichannel customer experience and contact center solutions that power 25 billion of the world's best customer experiences each year. The AppFoundry…

4 Evolving Technologies That Are Empowering Chatbots

Chatbots are already transforming industries across the board—and they’re only going to become more impactful as technology evolves. A chatbot is a piece of software that can communicate with users in a back-and-forth, conversational way. All kinds of different businesses and organizations are starting to use them because they can: Automate and scale routine support functions Provide education and information in a friendly, digestible style Guide shoppers to boost e-commerce sales Generate and qualify leads…

ChatBook Raises $1 Million in Funding for Chatbots

Japanese startup ChatBook has raised a $1 million funding round led by from Monex Ventures Co., Ltd., Mitsui Sumitomo Insurance, VOYAGE VENTURES Co., Ltd., and East Ventures Co., Ltd.,  The startup has managed to attract key partnerships with Facebook, Salesforce and Marketo and has fully integrated ChatBook’s chatbots into the fast-growing B2B enterprise landscape and with processed more than 1 million data points of customer information, since their start in 2018. Prior funding has included: Salesforce Ventures, East…

Stefanini Revolutionizes Chatbot Market and Launches Sophie SaaS to Compete with Global Players

The Multilanguage-Trained AI Platform Is 85% More Efficient Than Any Other on the Market Partnered with Stefanini, a $1B global IT provider with locations in 41 countries, IDG, the world’s leading technology media, data and marketing services company, conducted a recent survey about how cognitive  technologies will transform the customer experience. The study  shows that more than 70 percent of the 108 respondents are already using cognitive technology for one or more purposes, and 63 percent plan to implement it in the…

LogMein Brings Integrated AI Chatbot and Human Customer Engagement to the World’s Most Popular Messaging Apps

Bold360 Expands Messaging to WhatsApp, WeChat, Facebook Messenger, and SMS Text LogMeIn announced it is making it easier than ever for customers to engage with businesses on the messaging applications they prefer to use. Bold360’s latest release helps businesses transform contact centers by offering always-on, scalable, and best-in-class customer engagement on the most popular global messaging channels including WhatsApp, WeChat, Facebook Messenger, and SMS Text. Messaging apps have become a preferred platform for…

Appy Pie Launches Chatbot Builder for Banks to Help Them Strengthen Their Customer Relationships

Appy Pie has introduced the perfect chatbot builder for banks to help them improve their support services and connect with the customers in a better way. Appy Pie's chatbot builder allows users to create chatbots that don't need any coding. They work continuously and remain available for their users round the clock. Appy Pie's Chatbot Builder lets you build chatbots without coding, with various effective features including customized chats and designs, live agent transfer, appointment booking system and many more. Appy…

Artificial Solutions Launches Teneo Connectors to Deliver Chatbot Super-Powers

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced Teneo Connectors, a new resource in the company's development platform that allows chatbots to harness the power of back-office technology to deliver even greater intelligence and capabilities. With Teneo Connectors, enterprises can easily integrate a wide variety of back-end systems and processes into their conversational AI interface using a pre-built library of intelligent connectors that span a range of business and AI…

How to Make Your Chatbot Successful in the E-Commerce Market

I would like to start with the fact that the retail market today is developing by leaps and bounds, but traders by the way also do not stand still. On the contrary, they gradually seize the initiative by introducing Artificial Intelligence into their products. Note, when the many things were simply impossible, but thanks to the arrival chatbots much has changed. Chatbots are one of the most effective tools in building relationships between customers. More and more retailers choose E-Commerce chatbots as a primary…

New Survey Reveals UK Consumers Don’t Trust Social Messaging and Chatbot Platforms

63% of Britons Don’t Believe That the Big Messaging Platform Providers Respect Their Privacy Rights Open-Xchange, the open source communications software provider, announces the results of a UK consumer survey conducted by Censuswide. The survey examines attitudes towards the big messaging platform providers (i.e. Facebook Messenger, WhatsApp), as well as wider consumer trust in the technology sector. The geopolitical issues affecting Huawei appear to have had little effect on how UK consumers view the Chinese firm. Only…

New Survey Reveals UK Consumers Don’t Trust Social Messaging and Chatbot Platforms

Open-Xchange, the open source communications software provider, announces the results of a UK consumer survey conducted by Censuswide. The survey examines attitudes towards the big messaging platform providers (i.e. Facebook Messenger, WhatsApp), as well as wider consumer trust in the technology sector. The geopolitical issues affecting Huawei appear to have had little effect on how UK consumers view the Chinese firm. Only 11% of respondents have expressed a desire to stop using their products or services. In contrast, over…

Fixing Patient Access: Asparia Announces First Chatbot Embedded in EHR

Automated Digital Patient Management Increases Care Quality, Staff Efficiency and Revenue Asparia (formerly SimplifiMed) announced the launch of the first conversational platform using intelligent chatbots embedded into electronic health records (EHRs). Now, patient access functions can be automated with customized two-way communication that improves adherence to appointments, check-ups, and preventive screenings. The chatbots “talk” to patients in more than 100 languages via interactive texting and calls. Asparia's new…

7 Ways to Convert Your Visitors into Customers Using an Intelligent Chatbot

Do you receive a lot of traffic on your website? That’s great. But how many of these visitors end up buying something on your site? High traffic but a low conversion rate is a problem faced by many organizations. However, it is an easy problem to fix if you invest in the right technology to give your customers what they want – a great experience. But what constitutes a great experience remains a mystery for most businesses who are grappling in the dark to satisfy their customers’ needs without even knowing what they want.…

GameOn and PUBG Corporation Team Up to Launch the Exclusive PUBG Chatbot

The Bot Allows Fans to Get First Dibs on Items and Special Discounts and Direct Access to Stats, Game Updates, News, and More via Facebook Messenger GameOn, an industry-leading ChatOS engagement platform and PUBG Corporation, publisher and developer of battle royale video game PLAYERUNKNOWN'S BATTLEGROUNDS,  launched the official and exclusive PUBG Chatbot for the groundbreaking video game, PUBG. Now available on Facebook Messenger, the PUBG chatbot enables fans to stay up-to-date on everything PUBG, delivering regular…

Nextep Launches New Chatbot to Offer Clients 24/7 Support

Nextep's newest support feature provides around-the-clock support Nextep added a new support feature, Felix the chatbot, to its service team. Felix answers questions 24/7, giving Nextep's clients immediate help, day or night. "Our chatbot is one way to better serve our clients and their employees," said Brian Fayak, Nextep founder and CEO. "We place a high value on customer service and quick support, and Felix allows us to lend support to our people at any time of day." Marketing Technology News: Placements.io Hires…

Artificial Solutions Launches Antidote to Chatbot Frustration

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced the general availability of Teneo Developers, a portal created to help developers frustrated by the lack of capability and intelligent design in the general chatbot marketplace. "The majority of conversational AI development tools don't cut it in the real world," says Lawrence Flynn, CEO of Artificial Solutions. "You can build a bot to perform simple 'slot filling' tasks, but more complex dialogs will need to be built from…

Chatbots Can Effectively Resolve 65% of Customer Inquiries When Applied to the E-commerce Industry

A Study by Aivo Explores the Current Use Companies Are Making of This Solution and the Impact It Has on Both Consumers and Businesses Consumers want information instantly and chatbots have become the perfect partner for companies of any size to answer inquiries immediately. As a result, more and more brands have been adopting this technology, but how are they implementing it and what results are they seen? Aivo, technology company specialized in helping enterprises boost their customer service and sales growth through…

Ada Chosen as the Exclusive Chatbot Partner for Zendesk Suite

Ada Selected by Zendesk as a premier ‘Suite Ready Partner’ for Zendesk Live Chat and Support Ada, the leader in automated customer experience (ACX), announced it has been named the exclusive chatbot partner for Zendesk Suite by Zendesk Inc. The Zendesk Suite is a multi-product package of support channel software built for better customer relationships. The expanded partnership will see Ada’s AI-powered platform integrated with Zendesk Suite as the technology that enables both Zendesk’s Chat and Support capabilities.…

“Bring Your Own Bot”: Sparkcentral’s AI Virtual Agent Framework for Chatbots Blends the Best of Both Worlds

Agent Productivity Enhanced in the Digital Contact Center Through Ability to Seamlessly Blend Live and Virtual Contact Center Agents  Sparkcentral announced the rollout of its Virtual Agent Framework, a solution complementing the Sparkcentral Messaging Customer Service Platform to create a complete digital customer care solution that lets companies bring together the optimum blend of live and virtual agents in the contact center. The Virtual Agent Framework not only allows the deployment of virtual agents (chatbots) on…

World Leading AI Chatbot Provider Bespoke Announces US Launch

Chatbot Technology Used by World-Famous International Travel Destinations Now Available for US-based HotSpots at Restaurants, Coffee Shops, Hotels, Airports and More Bespoke, a leading developer of multilingual Artificial Intelligence solutions serving travel and tourism industries throughout Japan, announce the company's US launch, providing advanced AI-powered chatbot solutions to US restaurants, coffee shops, hotels, airports, municipalities and more.  Bespoke's unique natural language processing technology provides…