Vodafone Business and RingCentral Announce Strategic Partnership to Deliver New Cloud-based Communications Services

Next-generation services will support better collaboration and communication for businesses of all sizes across multiple countries, including the UK, Germany, Spain, and Italy Vodafone Business and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced a strategic partnership that seeks to transform business communications and collaboration. Together the companies will create a new co-branded, cloud-based service that will be the lead Unified…

Voximplant Raises $10 Million to Fund Global Expansion for its Cloud-based Voice and Video Communications Platform that Services More than…

Baring Vostok Capital Partners and RTP Ventures Back European Communications Platform-as-a-Service Leader as it Brings AI-powered Capabilities to North America Voximplant, the leader in cloud communications platforms for the European market, announced it has raised $10 million in a Series B round of funding to support its international expansion. Voximplant has profitably grown to more than 100 employees, supporting 20,000 customers in six countries based on a small seed round. The new investment led by Baring Vostok…

Fast-track Your Migration to Cloud Communications with ReVeal from Pure IP

Pure IP, a leading global provider of enterprise voice communications, is delighted to launch ReVeal, their new service that accelerates the process of auditing business telephony environments, saving valuable time and resources. Designed with multi-site organizations in mind, ReVeal is an automated service that collates and processes the technical details of your current telephony environment, and presents the insights in a clear, actionable report perfect for planning a cloud migration project. Whereas…

Cloud-Based Communication Platform, VOXOX, Announces Release of New Features

New updates to increase convenience and usability for businesses to better connect with their customers VOXOX, a 5G-enabled, AI communications platform for businesses, today announced their new released features over the last year that further enhances ease of communication and convenience for business owners wanting to better connect with their customers. VOXOX continues to add new improvements that strengthen entrepreneurs' abilities to build a loyal customer base with high engagement rates. In the last year, VOXOX has…

Fuze Announces Industry Strategy and Solutions to Extend its Leadership in Enterprise Cloud Communications

Beginning with manufacturing, Fuze launches tailored communications experiences to drive operational efficiency and productivity Fuze, the leading cloud-based communications provider for the modern global enterprise, unveiled a new initiative to deliver tailored solutions for specific verticals. Developed with the knowledge and expertise gained supporting enterprise customers in various industries, these solutions are designed to meet the specific needs and requirements of companies that produce, distribute, or sell…

Rakuten Communications Lauded by Frost & Sullivan for Enhancing the Customer Experience with Its Versatile and Integrable…

The company combines its understanding of customer needs with a flexible technology stack that can adapt to varying requirements, both present and future Based on its recent analysis of the Japanese contact center market, Frost & Sullivan announced that it has recognized Rakuten Communications with the 2021 Contact Center Customer Value Leadership Award. Rakuten Communications' versatile 'Rakuten Connect Storm' platform enables contact centers to meet the specific demands of customers in the Asia-Pacific region by…

LiveVox, a Leading Cloud-Based Contact Center Platform, to Merge with Crescent Acquisition Corp

LiveVox will be only the second publicly-traded pure-play CCaaS company Transaction includes $75 million PIPE anchored by top-tier mutual fund and institutional investors Current LiveVox owners, led by majority shareholder Golden Gate Capital, expect to hold approximately 59% of the newly public company LiveVox, a leading cloud-based provider of customer service and digital engagement tools, announced it has entered into a merger agreement with Crescent Acquisition Corp, a publicly-traded special purpose acquisition…

NICE Wins Technical Development Award at 2020 Symphony Hackathon for Integration with its Cloud-Based Messaging and Collaboration Platform

NICE demonstrated its Trading Recording solution’s ability to capture and archive Symphony voice and chat conversations, and retrieve and play back these communications NICE announced that it has received the ‘Most Cutting-Edge Technical Development’ Award at the Symphony Innovate 2020 Hackathon London. NICE was recognized for taking the important first step to fully integrate its market-leading NTR compliance recording solution with Symphony, a cloud-based messaging and collaboration platform used by many of the world’s…

Quadient Expands Impress Platform with New Cloud-Based Document Delivery Solution, Quadient Impress Distribute

Quadient’s new document delivery solution enables businesses to send mail from virtually anywhere without ever touching a piece of paper Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced the launch of Quadient Impress Distribute, a new cloud-based document delivery solution that removes the distraction and laborious task of preparing and sending outbound communications. Quadient Impress Distribute allows users to send mail from their…

IDC’s Latest Report Confirms Quadient’s Leadership in the Customer Communications Management Software Market

IDC’s Latest Report Confirms Quadient's Leadership in the Customer Communications Management Software Market Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces a newly released report by market research and consulting firm IDC on the Customer Communications Management (CCM) software market shows Quadient rapidly closing the gap on the top position. Quadient’s offering in the CCM market encompasses software solutions in both…

Nextiva Launches NextOS Platform to Bring Communications & Business Applications to All Companies

NextOS Brings All Communication and Collaboration Tools for Customers and Teams into One Dashboard, Streamlining Work Across the Enterprise Nextiva, an industry leader in business communications, introduces the latest release of the NextOS platform, completing its transformation to a true platform company. With the newest version of NextOS, Nextiva will deliver fully integrated communication applications with business software along with AI and workflow automations. Nextiva is the only unified communications company that…

Fuze Streamlines Collaboration Experience with New Patent for Predicting Preferred User Communications Patterns

Patent enables users to communicate with others based on unique communication habits and preferences Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for predicting the preferred communications patterns of users on the Fuze platform, streamlining and optimizing collaboration across voice, meeting, messaging, and email. This provides a better, more personalized experience for users across devices and features in the Fuze platform.…

RingCentral Named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Gartner has recognized RingCentral as a Leader in the 2020 Magic Quadrant for Unified Communications as a Service, Worldwide report. In the Magic Quadrant report, published on November 11, 2020, RingCentral was positioned furthest for completeness of vision in the Leaders quadrant. This is RingCentral’s sixth year in a row being named to the Leaders quadrant. Marketing Technology…

Fuze Named A Visionary In The 2020 Gartner Magic Quadrant For Unified Communications As A Service

Fuze recognized for its ability to execute and completeness of vision for the eleventh consecutive time in this Magic Quadrant report Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that Gartner, Inc. recognized the company as the only Visionary in its 2020 Magic Quadrant for Unified Communications as a Service, Worldwide. This is the eleventh time that Fuze* has been included in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide report.…

Infobip to Acquire OpenMarket, Creating a Leading Cloud Communications Player With Unparalleled Global Reach

Accelerates Infobip’s Path to More Than $1 Billion in Run Rate Revenue Infobip, a global cloud communications company, announces that it has entered into a definitive agreement with Amdocs Inc. to acquire OpenMarket, a leading provider of mobile messaging solutions to enterprises, for a gross cash amount of approximately $300 million. The transaction is expected to close following the receipt of customary regulatory approvals. This combination brings together two world-class companies to form a leading global player in…

AVANT Communications Launches UCaaS Total Cost of Ownership (TCO) Assessment Tool

Leading Platform for IT decision making adds calculator to Pathfinder to help Trusted Advisors assist enterprise customers in faster, more informed UCaaS decision making AVANT Communications, a platform for IT decision-making and the nation’s premier distributor for next generation technology, announces the launch of the UCaaS Total Cost of Ownership (TCO) Assessment Tool as part of the company’s Pathfinder platform, the most powerful face-to-face IT decision-making tool for enterprise customers. With the new tool,…

Zix Acquires Leading Cloud-Based Backup And Recovery Provider CloudAlly

Zix Corporation, a leading provider of cloud email security, productivity, and compliance solutions, has acquired privately-held CloudAlly Ltd., an industry leader in cloud-based data backup and recovery for business. Founded in 2011, Israel based CloudAlly is a pioneer of enterprise-grade, software-as-a-service (SaaS) cloud backup and recovery solutions. The company offers a robust suite of award-winning, ISO 27001 certified and GDPR/HIPAA compliant solutions for Microsoft Office 365, Google Workspace (formerly G Suite),…

Cisco Honors NWN with Partner of the Year Awards for Innovation and Unified Communications

IT and networking giant recognizes NWN for their solution-as-a-service portfolio, supporting rapidly-evolving customer needs At the 2020 Cisco Partner Summit Digital, Cisco recognized NWN with two regional Partner of the Year Awards. As a leading national provider of integrated cloud communications and infrastructure offerings, NWN earned the distinction of Technology Excellence Partner of the Year: Collaboration (South) and Transformation/Innovation Partner of the Year (East). NWN was honored for its innovation, leadership…

Kaleyra Included in Gartner’s Market Guide for Communications Platform as a Service

Kaleyra, Inc., a rapidly growing cloud communications software provider delivering a secure system of application programming interfaces (APIs) and connectivity solutions in the API/Communications Platform as a Service (CPaaS) market, announced that Kaleyra has been listed as a Representative Vendor in Gartner’s all-encompassing Market Guide for Communications Platform as a Service by analysts Daniel O'Connell and Lisa Unden-Farboud. Marketing Technology News: CM Group Announces Acquisition of Selligent Marketing Cloud…

Oracle Helps Communications Industry Drive Better Customer Experiences

Oracle announced a new cloud-based customer experience (CX) management solution for the communications industry. Oracle Digital Experience for Communications is a suite of industry-specific applications that capture and analyze customer-interaction data from front and back-office operations. This helps service providers better understand their customers' unique buying behaviors and preferences so the providers can quickly launch compelling new offers and products, provide better service, and increase sales. "While every…