Stibo Systems, the only master data management (MDM) company focused on putting Your business first, recently released the results of …
KERV Video Data Enhances Personalization & Consumer Experience
Unique object tagging provides breakthrough commerce opportunities KERV Interactive, a multi-award-winning interactive video company revolutionizing the performance of digital advertising …
Jamie Gutfreund Joins Hasbro as Chief Consumer Experience Officer
Hasbro, Inc. announced that Jamie Gutfreund will be joining the company as Chief Consumer Experience Officer (CXO) on April 15, …
Oracle Retail Omnichannel Suite Innovations Power New Consumer Experiences
New Cloud Service, Greater Inventory Visibility and Mobile Reporting Help Retailers Engage Customers While Improving Operational Efficiency and Insights National …
How Tech Will Transform Commerce and Consumer Experiences by 2040
Global market research company Euromonitor International explores how commerce will evolve by 2040 in a new white paper launching on …
NetBase 2018 Consumer Experience Analytics Report Finds Businesses Are Ignoring Essential Insights and Channels
Survey Finds Companies That Effectively Bring All Information Together Have a Significant Advantage over Competitors NetBase, a global leader in …
TEXTiUM Launches Precision Texting Product for Direct Mail Industry for a Personalized Consumer Experience
TEXTiUM Formally Rolls out at the National Automobile Dealers Association (NADA) Conference in Las Vegas, March 22-25 TEXTiUM, a St. …
IRI Finds Consumers are Prioritizing Convenience and Value in Their Shopping Experiences
IRI’s Q4 2019 Consumer Connect Survey Finds Shoppers Increasingly Turning to Dollar and E-Commerce Channels Despite the persistent threat of …
Wayfair Chooses Google Cloud to Help Scale Its Growing Business, While Creating Engaging Consumer (and Seller) Experiences
One of the World’s Largest Online Retailers of Home Goods Uses Google Cloud for Its Hybrid Cloud Strategy Google Cloud …
Euroconsumers to Enhance Customer Experience With Vonage
Vonage, a global business cloud communications leader, announced that Euroconsumers, a cluster of consumer organisations, via its Test-Achats subsidiary, has …
CJ 4DPLEX Partners with Resonai to Offer Consumers Immersive AR Brand Experiences in Movie Theatres, Shopping Malls, and Retail Spaces
New Multi-Player, Role-Playing Game (RPG) Will Activate an AR Experience Only When Played in Theatres CJ 4DPLEX, the world’s leading …
Painful Customer Support Experiences Bring 52% of American Consumers to Tears and Profanity
Genesys survey highlights cultural differences as U.S., China and India show highest rate of frustration while seeking help More than …
How Direct-To-Consumer Brands Can Build a Superior Customer Experience
When creating a seamless direct-to-consumer brand, building a MarTech stack that continually adds value to our customers’ experience while remaining …
Brazil’s Linktel Selects Pareteum Experience Cloud for Global Consumer Mobility Services
Pareteum Corporation, the rapidly growing cloud communications platform company, announced that Brazilian communications service provider Linktel will deploy the Pareteum Experience …
Genesys Survey Shows U.S. Consumers Are Warming up to AI: Nearly 70% Describe Past Experiences With Customer Service Bots as Positive
Chatbots Are Also More Polite Than Humans, Say Nearly 40% of Genesys Survey Respondents As organizations increasingly look to artificial …
FlightHub Leads the Way In Improving Online Travel Shopping Experience for Consumers
FlightHub, a leading online travel agency (OTA), was approached by the Canadian Competition Bureau with concerns related to certain representations …
Majority Of Global Consumers Frustrated With Disconnected Experiences, 72% Willing To Seek Out Alternatives
Brands Must Integrate Disparate Applications, Data Sources and Devices to Deliver Connected Experiences and Earn Loyalty MuleSoft, provider of the …
Consumer (Dis)Likes and Brand Loyalty in the Era of Digital Customer Experience
It’s no secret that customer experience – both in person and online – is top of mind for every modern …
RevJet’s Ad Experience Sentiment Report Reveals Change in Sentiment, Behavior of Online Consumers
Survey Commissioned by RevJet Reveals 38% Feel Digital Ads are Not Relevant and 64% Dislike Companies that Promote Repetitive Messaging …
Mitsubishi Motors Extends “Small Batch” Marketing Initiative With Innovative Consumer Brand Experience Pilot
Mitsubishi Motors North America, Inc. (MMNA), the fastest-growing Asian brand in the U.S. for the second consecutive year*, announced an …