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Plum Continues to Expand Their Enterprise Customer Base, Gaining Bentley Systems as a Customer

Talent assessment company expands their presence in the enterprise market Plum, a software-as-a-service company that provides enterprise organizations with the data they need to quantify the potential of their workforce, announced today that they acquired a new enterprise customer, Bentley Systems, the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure, including public works,…

Pareteum Sees Uptick in Demand and Throughput Across Its Customer Base

Pareteum Experience Cloud Named a ‘Product of the Year Winner’ in the Recent INTERNET TELEPHONY Awards Pareteum Corporation, a cloud communications platform company, continues to deliver communications, mobility, and intelligence services for its customers and provide support to its global employee base during this unprecedented and challenging time.  Due to circumstances related to the coronavirus and the increasing need for a fully virtual workforce, Pareteum’s customers are seeing substantial growth in demand for…

As Brands Fight For Commerce Success, Salsify Grows Customer Base Through Its Commitment To Helping Them Win on the Digital Shelf

Major product expansion, acquisition of B2X Partners, second consecutive year on Deloitte’s Fast Technology 500, opening of Chicago office highlight another year of significant growth for Salsify Salsify, a product experience management (PXM) platform that helps brands win on the digital shelf, announced it crossed 685 customers, representing thousands of brands, and 400 employees worldwide in 2019. In its commitment to helping brand manufacturers win on the digital shelf, the company acquired B2X Partners to reaffirm its…

SafeGuard Cyber Expands Leadership Team to Support Growing Global Enterprise Customer Base

Tom Dukes Brings More Than 25 Years of Global Cyber Policy, Strategic Leadership, and Operational Experience to Company SafeGuard Cyber, a SaaS security platform that secures the technologies driving the digital economy, announced the hiring of Thomas A. Dukes, Jr. as Senior Vice President for Information Security and Corporate Affairs to support the growing need for data security and compliance in today's digital workplace. Dukes brings more than 25 years of global cyber policy, strategic leadership and operational…

AdRoll Launches Video Ads to Global Direct-To-Consumer Customer Base

Ambitious Ecommerce Brands Gain Access to Smarter, AI Powered Video Ads 80 percent of all internet traffic will be video content in 2019, and studies show more than half of consumers report they are more willing to stay on a brand’s channel if video content is included. While digital video advertising can benefit any type of organization, it is crucial that brands are effectively using this format to better reach customers where they are most engaged in the customer journey. To do so, AdRoll, the growth marketing…

OneTrust Scales Customer Base More Than 400% to over 2,000, Doubles Headcount to 600 Employees and Is Awarded 16 Patents in 2018

Global Growth Fueled by New Regulations and Consumer Demands for Privacy Protection OneTrust, the largest and most widely used dedicated privacy management technology platform, announced year-over-year growth across product offerings, customers and employees. In 2018, OneTrust customers grew to surpass 2,000 worldwide. To meet this demand, OneTrust more than doubled global headcount to exceed 600. OneTrust’s international growth continued with expanded key offices in Atlanta, London, as well as a new local office in …

How Machine Learning Can Help Increase Your Customer Base

I recently visited a database vendor’s website. I could tell that a well-disguised chatbot was prequalifying me to determine if I required (even deserved) human attention. The bot did a great job of responding to my questions and masquerading as a human, for the most part. By the end of the interaction, the bot deemed me a likely-to-buy visitor and set me up on a call with a human. Though I fully understood that I was interacting with an artificial assistant, the process was seamless and sensible. When considering tech…

Tungsten Network Selects NewVoiceMedia as Contact Centre Partner to Transform Service Experience for Global Customer Base

NewVoiceMedia, a leading provider of cloud contact centre and inside sales solutions, announced that Tungsten Network has selected its NVM Platform to better serve its global customer-base by delivering exceptional, emotive experiences. Tungsten Network, a secure business transaction network, signed an agreement with NewVoiceMedia to provide a state-of-the-art experience for its 300,000 customers in 192 countries, while improving its sales performance, operational efficiencies and team productivity. Following a market…

Sightly Opens Two New US Locations, Makes Several New Hires to Serve Expanding Customer Base

Performance Video Advertising and Analytics Platform Sightly Delivers Relevant Ads to the Most Receptive Youtube Viewers in Brand Safe Content Sightly, a leading performance video advertising and analytics platform and Premier Google Partner, announced that the company is opening an office in Chicago and expanding in Los Angeles. The company is adding several new hires to support the increasing demand for video advertising that delivers results and builds brand value. This comes at a time when digital video is poised for…

Libris by PhotoShelter Welcomes the NFL’s Philadelphia Eagles and Los Angeles Chargers to Rapidly Expanding Customer Base

Libris Is the Simplest and Fastest Digital Asset Management Platform Built for Visual Media Libris, a leading digital asset management platform empowering brands to effortlessly create visual stories, today announces the addition of seven prominent clients to the Libris community including the NFL’s Philadelphia Eagles and Los Angeles Chargers, the 2018 Special Olympics USA Games, Yellowstone Forever, the Connecticut Office of Tourism, the George Washington University School of Business and the University of Michigan's…

InAuth Notices Significant Growth in Mobile Customer Base

InAuth Records 161% Growth in Mobile Transactions InAuth is a pioneer in digital device intelligence for a mobile-connected world. The company announced it had seen tremendous next-generation technology growth in 2018. One of the increasing investments for InAuth has been to make the mobile channel for InAuth customers more secure in the area of customer-facing applications. InAuth’s mobile customer base significantly grew in 2018. More consumers happen to be adopting the mobile-channel due to the increasing hike was…

Spotzer To Transform Service Experience For Global Customer Base With NewVoiceMedia

NewVoiceMedia’s Cloud Contact Centre Technology Integrates Seamlessly With Spotzer’s CRM Platform To Ensure All Customer Interactions Are Tracked And Service Levels Measured NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, is helping Spotzer enhance its contact centre operations and global customer service experience with its ContactWorld platform. Spotzer is a white-label provider of bespoke digital marketing solutions…

Oracle Autonomous Database Now Available In Customer Datacenters

Addresses data sovereignty, security, and performance concerns that prevent some enterprise workloads from moving to the public cloud Building on the success of Oracle’s Exadata Cloud@Customer service over the last three years, Oracle announced the availability of Oracle Autonomous Database on Exadata Cloud@Customer. This new offering combines the latest Oracle Database with the fastest Oracle Database platform—Exadata—delivered as a cloud service in customer datacenters. It eliminates database management and capital…

Infobase and Vault Select the BlueVenn Customer Data Platform for Omnichannel Marketing and Customer Insights

BlueVenn, the multi award-winning Customer Data Platform and Journey Orchestration vendor, has announced that Infobase, America's leading cloud-based subscription provider of educational content through high-quality video and database resources to colleges and universities, K-12 schools and enterprises, has chosen its multi-channel marketing technology to improve customer insights across the business, and empower the marketing team with the tools to create highly personalized cross-channel marketing campaigns. The deal…

PFG Partners With Sydney-Based Customer Communication Platform Vero

Vero, a marketing automation software business recently closed a funding round from Partners for Growth (PFG), providing the company with capital to continue scaling operations in Australia and globally. PFG is pleased to announce that the transaction with Vero marks a milestone as the first investment from its recently closed 6th global specialty lending fund, focused on providing growth capital solutions for emerging growth companies globally. Australia has long been a focus market for PFG given the strong entrepreneurial…

VoiceBase Helps Avantive Solutions Build Stronger Brands and Improve Customer Experience by Better Understanding Customer and Agent Behavior

Advanced speech analytics platform powers top agent modeling for work-at-home agents to increase campaign performance and revenue VoiceBase, the leading AI-driven voice analytics company, today announced that it has partnered with Avantive Solutions’ global contact center business, to help their clients automatically identify overall agent performance to increase the effectiveness of sales and retention campaigns while providing the best customer experience. “Being able to pinpoint the exact timing and specific verbiage…

Quantimet Environmental Data Visualization Software is Now Available with Remote Sensor Controls, a World Map View, and Cloud-Based Data…

Quantimet is currently in its final beta-testing phase and will be available as a Software as a Service (SaaS) solution later in 2020 Intellisense Systems, Inc., a leading provider of integrated environmental sensing solutions, introduces Quantimet, a software platform that provides present weather reporting, cloud-based data-logging, trend visualization, and remote control of autonomous environmental sensors. Today, it is available as a beta release to owners of Intellisense’s Weather Sensors. The platform is designed to…

SugarCRM Launches Sugar Integrate, a Cloud-Based Integration Platform to Eliminate Data Silos and Help Companies Achieve a Seamless View of…

SugarCRM Inc. the company that helps organizations deliver exceptional customer experiences, announced the launch of Sugar Integrate, to help companies more easily and efficiently integrate with more than 200 business applications. Sugar Integrate increases the effectiveness of Sugar’s time-aware CX platform for CRM, marketing automation, and customer service, delivering unmatched customer experience throughout every stage of the customer lifecycle. “A critical aspect for companies competing in the CX market is the quality…

Talkdesk Announces Guide to Transform Customer Experience With Knowledge Base Innovation

Talkdesk 20-in-20 program continues with product #5 of 20, a new and innovative approach to knowledge base solutions Talkdesk, Inc., the cloud contact center for innovative enterprises, announced Talkdesk Guide, an intelligent knowledge base that transforms the way businesses organize and provide information to their agents and customers. Powered by artificial intelligence (AI) from Talkdesk iQ, Guide seamlessly integrates information from disparate systems into one cohesive customer experience (CX) solution. Through…

xiQ Receives the Highest Customer Satisfaction Ratings for Account-Based Marketing

xiQ, the leading AI-powered Account-Based Marketing (ABM) and Sales platform, has been recognized as the 2020 ABM High Performer by G2, the leading business solutions review site. xiQ's AI-powered platform is catalyzing the B2B Sales Intelligence and Account-Based Marketing landscape. xiQ has been recognized as an ABM high performer for receiving the most 5-star reviews amongst all ABM solutions reviewed on G2. xiQ received the highest ratings for: Meeting requirements - (9) Product direction - (10) Ease of use…