PDI, a global company with leading enterprise software solutions serving the convenience retail, petroleum wholesale and logistics industries, has released …
Jornaya Launches Integrations Hub for “Push Button” Access to Activation of Customer Behaviors
Jornaya, the data intelligence platform that connects major-life purchase marketers with previously inaccessible customer journey behaviors, announced the launch of …
Zaius Adds New Dimension to Customer Behavior Analytics Using Predictive Intelligence
Zaius, Recently Named ‘Best CRM’, Is Used by Global Brands to Connect Customer Data, Analyze for Targetted Segmentation, and Orchestrate …
Retailers Tailoring Emails to Customer Behaviors and Product Insights See Increased Sales, Says Bluecore’s New Retail Email Benchmark Report
2018 Retail Email Benchmark Report by Bluecore, Establishes Guidelines for Assessing the Performance of Retail Email Campaigns Based on Insights from …
How Marketers Can Use Customer Behavior to Drive Revenue
In the past, marketers could get away with segmenting customers using primarily demographic and firmographic traits such as age, gender, …
Marchex Partners with Facebook, Launches Omnichannel Analytics Cloud for Industry-First Complete View of Customer Behavior
Marchex, a mobile advertising analytics company, today announced a partnership with Facebook that will integrate across their social analytics solution …
Neuro-ID Introduces Groundbreaking Source of Real-Time Behavioral Intelligence to Predict Customer Outcomes and Enhance the Digital CX
First-Of-Its-Kind Data Provides a New Dimension of Customer Insight Based on Neuroscience and Advanced Behavioral Analytics Neuro-ID, a leading behavioral analytics …
Avaya Customer Happiness Index and Behavior Pattern Analytics is Named a 2018 Gold Edison Award Winner
Awards Celebrate 31 Years of Honoring Innovators and Innovation The Avaya Happiness Index on Blockchain, which securely collects and automatically …
NICE Nexidia Speech Analytics Provides Hakuhodo DY Holdings Inc. with Innovative Technology to Personalize Customer Experience
NICE Nexidia’s Neural Phonetic Speech Analytics Integrates with New CONOOTO App NICE is announcing that Hakuhodo DY Holdings Inc., a …
Evergent Enables the Transformation to Digital Services via Its Immersive AI-Driven Customer Lifecycle Management
Evergent Enables the Transformation to Digital Services via Its Immersive AI-Driven Customer Lifecycle Management Evergent, a global provider of solutions …
Comlinkdata and Tutela Join Forces to Optimize Subscriber Experiences and Customer Growth in the Telecom Industry
Comlinkdata, the North American leader in telecom market performance analytics, announced it has acquired Tutela, a mobile crowdsourced customer experience …
How to Grow Your Customers Base During a Transition: Lessons from the Golden State Warriors
Companies are constantly changing and evolving. While this is usually exciting to employees who are privy to the long-term company …
AgilOne Announces First-of-Its-Kind Cohort Analysis Solution Built within a Customer Data Platform
New analytics solution gives marketers the ability to track, compare, and analyze segments and campaign performance over time AgilOne, the …
Personalization Should Bring Context to the Customer to Drive Lifetime Value
Customer experiences both online and in-person can, and should, be highly personalized to maximize return and boost loyalty, but only …
Introducing the Customer Feedback App with CRM Integration- piHappiness
Customer Feedback Apps have taken over the business sector by storm for the easy usability, cost-effectiveness and the large number …
RevJet’s Ad Experience Sentiment Report Reveals Change in Sentiment, Behavior of Online Consumers
Survey Commissioned by RevJet Reveals 38% Feel Digital Ads are Not Relevant and 64% Dislike Companies that Promote Repetitive Messaging …
Over 53% of Social Media Logins are Fraud! Can Customer Data Be Trusted?
Social media sites have become lucrative targets for criminals looking for quick monetization. More than half of logins (53%) on …
ViralGains Odyssey Gives Customers a Voice in Advertising
New platform maximizes ad performance by tailoring journeys based on real-time sentiment and behavior ViralGains, the leader in intelligent ad …
TripAdvisor Offers New Custom Wi-Fi Service to Help Restaurants Add Value to Their Customers, Market Their Business and Collect More Reviews
Businesses Using New Service See Up to 70% More TripAdvisor Reviews TripAdvisor, the world’s largest travel platform, announced the availability …
New Customer Segmentation Technology Allows Multi-Unit Brands to Build Stores with Greater Accuracy
SiteZeus introduces brand new solution for retailers powered by geosocial and mobile location data Accurately predicting future sales is the …