From online to offline, native functionality empowers marketers to expand channel mix, engage customers anywhere, and connect personalized experiences to drive loyalty At its Power To The Marketer Festival 2023, SAP Emarsys announced a new…
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Loyalty. It is the final stage of the customer journey that is victory. Nothing is more valuable than when a consumer becomes a repeat customer and advocates for a product or service. Landing in this auspicious place only happens after…
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Research Reveals 87% of Consumers Regard Relevant Recommendations as Highly Valuable DataStax, the real-time AI company, revealed findings from a new survey1 that underscore the impact of highly relevant recommendations for companies…
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Airlines and hoteliers across the globe are now able to utilize the power of Sabre and Capillary's advanced solutions together by integrating Capillary's sophisticated loyalty tools with their existing Sabre technology Sabre Corporation, a…
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ITA Group, a global leader in corporate engagement solutions, has announced its acquisition of HTK Limited, a leading cloud-based software-as-a-service (SaaS) provider. Together, the companies can offer a custom-crafted customer loyalty…
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Antavo launches its latest 2023 Global Customer Loyalty Report and reveals almost 90% of businesses trust that loyalty initiatives will help them overcome the global inflation crisis Antavo, the Enterprise Loyalty Cloud platform, has…
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Leading global provider of goat cheese expects to save 500,000 euros, for every 1 percent increase in yields, which it can reinvest in the business Infor, the industry cloud company, announced that Amalthea, a leading global provider of…
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Report features insights from Loyalty360 Brand Members on customer loyalty-focused challenges and opportunities Loyalty360 has released its 2022 State of Customer Loyalty Report, including insights and perspectives from nearly 100…
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In the APAC region, there’s a strong appetite for loyalty programs among consumers. According to Mordor Intelligence, 92% of customers are more enticed to shop where a loyalty program is part of the offering. And for brands, the economic…
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74% of CMOs have already - or expect to - face cuts to marketing budget or team due to recession 42% of marketers think customer loyalty will drop in the next 12 months 40% of marketing teams struggle to prove ROI in…
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Powering success for thousands of global brands, Chatmeter improves its AI-powered deep listening platform with across-the-board enhancements Chatmeter, the leader in local search marketing and online reputation management, announced a…
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Lack of commerce innovation negatively impacts customer experience, sales, and brand loyalty Nearly three-quarters of business decision-makers recognize that failure to adopt emerging commerce solutions will hurt their business…
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TechSee's new research explores the impact of the pandemic on customer loyalty across the customer service industry TechSee, the market leader in Computer Vision solutions for customer service, released the results from its 3rd annual…
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OJA Coin ($OJX) is a next-generation platform for customer loyalty rewards that solves inefficiencies in today's loyalty programs by utilising its high­ speed, cost-friendly and sustainable blockchain. Looking to get in on the ground…
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Most US consumers have committed to never shopping with a brand following a bad experience (66%); but digital holds the power to strengthen personal connections between shoppers and brands (61%) For two uncertain and unstable years,…
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As part of its suite of personalization products, Searchspring’s Personalized Search & Merchandising provides custom search results and category page recommendations for each shopper Searchspring, the global leader in site…
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BigSpeak raised their Net Promoter Score to 82 in 2021. BigSpeak Speakers Bureau is leading the speakers bureau industry in customer loyalty by earning a Net Promoter Score (NPS) of 82 in 2021. Typically, on a scale of -100 to +100, NPS…
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Twum-Baah brings extensive expertise in loyalty, content, and digital products to the growing travel media platform The Points Guy (TPG), the leading authority on maximizing travel using points and miles earned through loyalty programs and…
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Did you know that 73% of our vivid memories come from first-time experiences or unique events? This is an important cue for companies looking to make themselves memorable to customers who have been experience-deprived during the pandemic.…
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The past eighteen months has seen a significant shift in the way that customer engage and interact with their favourite brands and it’s not just a passing trend. Going forward, marketers need to consider the creation and retention of loyal…
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