Hayley Munro Brings Analytics Domain Expertise and Customer Experience Leadership to Fast Growing Decision Intelligence Software Company Pyramid Analytics, a pioneering decision intelligence platform provider, announced that it has…
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Team recognition celebrates continued focus and commitment to customer success Tripleseat, the leading web-based sales and event management platform for restaurants, hotels, and unique venues, is proud to announce that we have earned a…
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Partner Awards Highlight Global Excellence Amongst Growing Channel Network TIBCO Software Inc., a global leader in enterprise data, empowers its customers to connect, unify, and confidently predict business outcomes, solving the world's…
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Accomplished customer success executive brings more than 15 years of experience delivering outstanding customer experiences, services, and support ON24 announced Jason Olkowski as its next chief customer success officer. He joins ON24 with…
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The new solutions accelerate the effectiveness of customer success initiatives to spark growth while empowering businesses to better realize immediate value in CS technology Totango, Inc., the industry's only Composable Customer Success…
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Integrations Now Easily Connect Matik to Both Gainsight and Hubspot Matik, an automation platform for data-driven content, announced new integrations with both Gainsight and Hubspot. Customer success teams can now easily connect Matik to…
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New business leaders bring deep understanding of the game development industry and extensive go-to-market expertise Celtx, a leading media production software developer, announced the appointments of Ashley Stamps-Lafont as vice…
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Out of 21 vendors, SiteSpect was named market leader in FeaturedCustomers’ A/B Testing Software category. SiteSpect, Inc. an A/B testing and customer experience optimization platform provider, named A/B Testing Market Leader in …
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Gainsight announces the in-person return of Pulse, its annual conference for business leaders and practitioners in the fields of Customer Success, Product, and Community. Pulse 2022 will be a fully hybrid event held August 17-18 at Moscone…
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Reinforces focus on customer renewals and retention revenue Webscale, the fastest, most secure cloud platform for modern commerce, has announced that it has appointed Aditi Bokhar as VP Customer Success. Building on her experience of…
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Vandana Rao and Sarah Stevens become company’s first female senior executives Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced it has promoted Vandana Rao and Sarah Stevens to Senior Vice President of…
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Increases control and data availability, enabling continuous operations without business disruption during system upgrades Qumulo, the leader in data storage and management at scale, announced a radically simple process for…
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CXera, a SaaS firm focused on creating microsites that enable customer success, is proud to announce the release of its Slack integration. From a Slack channel, users can create an Experience microsite in minutes via purpose-built…
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New Customer Intelligence Cloud democratizes the ability to collect signals, reveal customer intent and aggregate historical telemetry and adoption data for Enterprise Consumption. CompleteCSM, Inc., a rapidly growing software…
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nCloud Integrators, a leading Customer Success (CS) strategy consulting firm and certified Gainsight partner, announced today a complete package of Customer Success Strategic Services offerings for companies at any stage of their CS…
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Data Management Innovator Expands Global Presence to Support Growing Customer Base Arcitecta, a creative and innovative data management software company, today announced that it has opened its new EMEA…
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SAS Cloud revenues grew 19% in 2021 SAS boldly stakes its future on a powerful cloud analytics platform and AI-driven, cloud-first industry solutions. It's the analytics and AI leader's cloud-first approach that eases customers' digital…
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SearchUnify Named Winner in the Globee® Awards 9th Annual 2022 Sales, Marketing, Customer Success, and Operations Awards SearchUnify, a leading unified cognitive platform, announced that The Globee® Awards, organizers of the world's…
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JRNI Continues to Strengthen Go-To-Market Leadership to Drive Continued Growth and Scale JRNI, the leading provider of enterprise customer experience and engagement solutions for managing personalized experiences at scale,…
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Today JAGGAER receives the Customers’ Choice distinction for P2P solutions, becoming one of only two companies to repeat from last year. The Customers’ Choice is based purely on feedback and reviews from customers in Gartner® Peer…
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