365 Data Centers Acquires Commack, Long Island Data Center from mindSHIFT Technologies

Mindshift Remains a Managed It Infrastructure Provider, Continuing Its Commitment to Local and National Customers, and Signs Long-Term Colocation Services Agreement With 365 365 Data Centers, a leading provider of cloud, connectivity, and data center services for enterprise, carrier, and content customers, announces its acquisition of the data center facility at 500 Commack Road in Commack, Long Island from mindSHIFT Technologies (a Ricoh company). This transaction brings 365's total number of data centers to 12,…

Aupera Receives Strategic Investment from Xilinx to Enable Video and AI Acceleration from Cloud to Edge Data Centers

Aupera Technologies, a Vancouver-based company providing highly intelligent video processing solutions for the cloud to the emerging edge network, announced today it has received a strategic investment from Xilinx Inc. Founded in 2014, Aupera has created a new distributed heterogeneous architecture designed to address the explosion of live video in the Cloud and data center market, and the need for a scalable, high-density and power-efficient video processing solution. Powered by Zync UltraScale+ MPSoC devices, Aupera’s…

AI, Iot and Data Centers Were the Key Drivers of M&A Deals Over Last Two Years, Says GlobalData

Artificial intelligence (AI), the Internet of Things and data centers were the key drivers behind mergers and acquisition (M&A) activity over the last two years, according to GlobalData, a leading data and analytics company. IMAGE FOR PUBLICATION: Please click here for enlarged chart In 2018, the total transaction value of M&A deals announced in the global TMT sector reached $630bn, up 23% from 2017 and significantly ahead of other markets in both 2017 and 2018, according to GlobalData’s Deals Database.…

CoreSite Launches Concept3D’s Virtual Tour Platform in Virginia Data Centers

CoreSite's Reston Data Center Campus Comes to Life Online with Immersive Virtual Tour for Sales, Marketing and Training Concept3D, a leader in creating immersive online experiences with 3D modeling, virtual reality (VR), interactive maps and virtual tour software, announced that CoreSite has launched the Concept3D platform with a virtual tour of CoreSite's state-of-the-art data center campus in Reston, Virginia. The Concept3D platform is an all-in-one software solution for data centers and other large facilities…

Oracle Autonomous Database Now Available In Customer Datacenters

Addresses data sovereignty, security, and performance concerns that prevent some enterprise workloads from moving to the public cloud Building on the success of Oracle’s Exadata Cloud@Customer service over the last three years, Oracle announced the availability of Oracle Autonomous Database on Exadata Cloud@Customer. This new offering combines the latest Oracle Database with the fastest Oracle Database platform—Exadata—delivered as a cloud service in customer datacenters. It eliminates database management and capital…

New Calabrio ONE and Twilio Flex Integration Offers a Flexible, Data-Rich Experience for Cloud Contact Centers

Two industry powerhouses come together to provide customer service teams with valuable customer insights on a customizable cloud contact center platform Calabrio, the customer experience intelligence company, has announced a deep technology integration with Twilio and Twilio Flex, its programmable contact center platform. The cloud-to-cloud integration fills a gap for modern contact centers looking for a customizable, data-driven environment by combining the capabilities of workforce engagement management (WEM) and…

Equinix Acquires Switch Datacenters’ AMS1 Data Center Business in Amsterdam

Transaction Accelerates Digital Ecosystem Growth for Equinix's Amsterdam Southeast Campus Equinix, Inc., the global interconnection and data center company, announced that it has closed a transaction for the purchase of Switch Datacenters' AMS1 data center business in Amsterdam, Netherlands, in an all-cash transaction for €30 million ($34 million). The facility, which will be renamed Equinix AM11 International Business Exchange data center, is in close proximity to Equinix's existing campus in southeast Amsterdam and will…

Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences

Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact Center and Customer Experience (CX) solution provider headquartered in Princeton, NJ. The partnership enables Servion to resell, deploy and support Jacada’s entire customer service automation portfolio globally. Businesses continue to compete on customer experience more so than on price or product. The pandemic has only exacerbated the challenges for laggards…

Panopto Expands Global Video Cloud, Launches New Data Center in Australia

Leading video management system provider expands global infrastructure in response to video usage growth by large enterprises and universities Panopto, the leading video management system provider for enterprise and higher education, announced it has launched a new data center in Sydney, Australia, offering a complete cloud-based video hosting option to enterprise businesses and universities in Australia and New Zealand. The new data center is in response to the accelerating global demand for video management capabilities…

Alaska Public Lands Information Centers Selects DC Experience Agency Blue Water + Missionside For Its Drupal 9 Upgrade

Award-Winning DC Experience Agency, Blue Water + MissionSide, teams up with Alaska Public Lands Information Centers (APLIC) for crucial Drupal 9 upgrade Blue Water + MissionSide, a full-lifecycle customer experience agency headquartered in Washington, D.C., is proud to have been selected by Alaska Public Lands Information Centers (APLIC) for its Drupal 7 to 9 upgrade. As the nation’s one-stop resource and guide to experiencing Alaska’s public lands, APLIC administers 10 National Parks and Preserves, 2 National Monuments, 9…

Zoominfo Acquires EverString To Expand Its Breadth Of Company And Contact Data

Artificial Intelligence Data Engine Fuels the Most Comprehensive Company and Professional Data for Go-To-Market Efforts ZoomInfo , a global leader in go-to-market intelligence solutions, announced that it has acquired EverString, a leading artificial intelligence-powered, business-to-business (B2B) data solutions provider. The acquisition of EverString gives ZoomInfo a comprehensive business data graph, providing the foundation needed for enterprises to identify their total universe of customers and prospects, define their…

Privitar Announces New Integration with AWS Outposts That Enables Organizations To Safely Use Sensitive Data for Analytics in the Hybrid…

Privitar, the leading data privacy platform provider, has announced a new integration with Amazon Web Services (AWS) Outposts that enables organizations to safely use sensitive data for analytics in the hybrid cloud. Through the integration, customers can leverage AWS native services in Outposts to easily deploy the Privitar Data Privacy Platform™ in both on-premise and cloud environments, then scale the solution as their data needs grow and evolve. Marketing Technology News: Conversational Marketing Trends: Chatbots Are…

Zappix and Fonative Team Up to Deliver Secure Next-Gen Self-Service Technology to Contact Centers

Self-service automation and secure, compliant capabilities have become mission-critical for modern call centers Zappix, the leading Visual IVR and self-service customer service provider, and Fonative, the compliant communications company, have teamed up to provide more new services that contact centers need today. As contact centers face the challenges of COVID-19, as well as increasing security requirements from legislation and regulations, Zappix and Fonative capabilities have quickly become a top priority for modern…

Alluxio Accelerates Scale, Introduces Data Orchestration Console to Advance Hybrid and Multi-cloud Data Orchestration

Now available, Alluxio adds new capabilities to unify data lakes at enormous scale, both in data size and number of files Alluxio, the developer of open source cloud data orchestration software, announced the immediate availability of the next major release of its Data Orchestration platform featuring an expanded metadata service, a new management console for hybrid and multi-cloud deployments, and more cloud native deployments. Data platform teams can now save on infrastructure and operational costs, while easily managing…

Data Gravity Identified as Key Megatrend Impacting Enterprise Growth

Data gravity, or the propensity for bodies of data to draw an expanding swath of applications and services into closer proximity, has been identified as a key megatrend impacting enterprises and service providers over the next decade, according to recently published research.  Data gravity may affect an enterprise's ability to innovate, secure customer experiences, and even deliver financial results on a global scale.  The Data Gravity Index measures the creation, aggregation, and private exchange of enterprise data and…

Five9 Unveils Agent Assist Offering – Delivering Practical, Real-World Benefits to Contact Centers

Five9, Inc., a leading provider of the intelligent cloud contact center, announced the general availability of Five9 Agent Assist in Q4. Five9 Agent Assist extends Five9 Intelligent Cloud Contact Center capabilities with assistance focused on helping the agent during and after calls. Using AI-based, real-time call transcriptions, Five9 Agent Assist provides the first use case, a powerful new capability called Assisted Summarization. With this technology, Five9 Agent Assist can summarize calls and with optional confirmation…

Bright Pattern Announces Partnership with Visual Contact to Power Digital Transformation for Contact Centers in Latin America

Bright Pattern partners with Visual Contact to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs Bright Pattern, the leading innovator in enterprise contact center software, today announces its partnership with Visual Contact, a leading technology integrator, to deliver strategic CX solutions that drive revenue. Bright Pattern Contact Center software combined with Visual Contact professional services provides the most innovative and…

InfoComply Selects Acuant Verification To Improve Protection And Processing Of Personal Data

Acuant announces partnership to help enterprise customers protect, save and process the personal data of consumers while procuring their valid consent Acuant, a leading global provider of identity verification solutions, and InfoComply, a company on a mission to protect consumer data and reduce time to compliance,  announced a partnership to help enterprise customers protect, save and process the personal data of consumers while procuring their valid consent. InfoComply addresses pain points related to data belonging…

Druva Announces Partnership and Channel Expansion With Tech Data

Company sets its sights on hyper growth through partnership with one of the world’s largest IT distributors as more enterprises accelerate their journey to cloud Druva, Inc., the leader in Cloud Data Protection and Management, announced the launch of a new distributor partnership with Tech Data, a global IT distributor and solutions aggregator. Leveraging Tech Data’s presence in more than 100 countries, 125,000 IT reseller customers and 45 years of industry expertise, Druva Compass is positioned for rapid expansion by…

Qlik Acquires Knarr Analytics to Expand Real-Time Collaboration Across Entire Data and Analytics Supply Chain

Enhances Active Intelligence Capabilities of Qlik’s Cloud Platform, Which Delivers Continuous Intelligence to Trigger Data-Driven Actions Qlik announced the acquisition of the assets and IP of Knarr Analytics, an innovative start-up that provides real-time collaboration, sophisticated data exploration and insight capture capabilities, to complement Qlik’s cloud data and analytics platform. Acquiring Knarr Analytics advances Qlik’s vision of Active Intelligence, where technology and processes trigger immediate action from…