Banner Before Header

New Study Reveals Rising Demand for Digital Services Among Millennials

Wunderman Thompson Commerce research shows nearly half of millennial consumers now prefer their online purchases to be digital and instantly downloadable Research conducted by Wunderman Thompson Commerce has revealed that, in the rush to reach vulnerable consumers during lockdown, brands and retailers must not forego the near half (44%) of millennial consumers who now prefer their online purchases to be digital and instantly downloadable, rather than physical. The company’s latest Future Shopper report - which surveyed…

Introduces Tax on OTT Digital Services

Chile - Telecoms, Mobile and Broadband - Statistics and Analyses Just released, this edition of Paul Budde Communication’s focus report on Chile outlines the major developments and key aspects in the telecoms markets. Chile’s telecom sector benefits from effective competition, particularly in the broadband and mobile sectors. In recent years there has been an emphasis on developing fibre infrastructure to improve the reach and capacity of fixed-line services. Fixed-line teledensity continues to fall as consumers switch…

Accenture Named as a Leader in New Green Quadrant Report for Operational Excellence Digital Services by Independent Analyst Firm

Accenture has been positioned as a leader in the inaugural Verdantix 2020 Green Quadrant for Operational Excellence Digital Services report. The Verdantix Green Quadrant assessed the capabilities of the 12 most prominent vendors in the market on their ability to meet customer demands for operational excellence digital services. That is defined as consulting engagements that blend knowledge of industrial processes with digital technologies, to deliver improvements in operational excellence strategies across asset…

TCS Named a Leader in Application and Digital Services in Capital Markets by Everest Group

Tata Consultancy Services' Extensive Experience in Agile Implementation and Co-Innovation Network, Cited as Key Strengths Tata Consultancy Services, a leading global IT services, consulting and business solutions organization, has been recognized as a Leader in the Everest Group Services PEAK MatrixTM assessment for Application and Digital Services in Capital Markets 2020. In an assessment of 29 service providers offering application and digital services in the capital markets segment, TCS was placed highest for market…

Adventist Risk Management Adopts Insurity’s Policy Decisions Evolution and Digital Services Platform to Streamline and Automate Workflows

Will Leverage Insurity’s Leading API Ecosystem and DigitalXPerience Studio to Create Unique Customer Experience Insurity, Inc., a leading provider of cloud solutions and data analytics for the world’s largest insurers, brokers, and MGAs, announced that Adventist Risk Management (ARM), Inc. will upgrade to Insurity’s Policy Decisions Evolution and its Digital Services Platform to improve operational efficiency and deliver better policyholder experiences. “We are very pleased to continue our long-standing relationship with…

Evergent Enables the Transformation to Digital Services via Its Immersive AI-Driven Customer Lifecycle Management

Evergent Enables the Transformation to Digital Services via Its Immersive AI-Driven Customer Lifecycle Management Evergent, a global provider of solutions for Revenue and Customer Lifecycle Management, announced an innovative solution that assists traditional service providers with their digital service transformation. The solution will combine Evergent's Artificial Intelligence (AI)-Module with Google Cloud BigQuery and Google Cloud Contact Center AI to provide consumers with real-time, self-service capabilities.…

City of Barrie Automates Customer Service Operations with Verint Solutions and Expands Digital Services

Invests in Improving Self-Service and Contact Center Automation Solutions for Engaging Citizens, Reducing Costs and Offering More Interaction Opportunities across Channels Verint Systems Inc., The Customer Engagement Company, announced that the City of Barrie, Ontario, is partnering with Verint to simplify, modernize and automate its customer service operations for improved overall customer experience and employee satisfaction. Using Verint’s Engagement Management offerings for government and public sector,* Barrie aims…

V Digital Services Brings the Heat in Phoenix

V Digital Services has hit the trifecta in the Phoenix Business Journal's annual survey of Phoenix's largest interactive marketing firms. For the third year in a row, the fast-rising digital marketing agency was named one of the Top 10 firms in the Phoenix area, moving up one position from last year to rank at No. 6 in the countdown. The Journal survey, released July 12, took into account a number of factors including the total number of people employed by local firms, interactive marketing revenue as a percentage of…

Acorn International’s Digital Services Division Adds Chef Works to Growing Roster of Brands

Acorn will Provide Social Media and Digital Management Services in China Acorn International, Inc., a leading marketing and branding company in China, announced that Acorn Digital Services has signed Chef Works to the lineup of brands that it represents in China. Chef Works is a global leader in culinary and hospitality apparel, serving some of the world's top hotel brands, restaurants and culinary academies. Acorn Digital Services will provide Chef Works with social media and digital management services to help grow the…

Acorn International Establishes Acorn Digital Services

Social Media and Digital Services Agency under Acorn International to Target Broader Range of Brands Seeking to Maximize Their Business in China Acorn International, Inc. ("Acorn" or the "Company"), a leading marketing and branding company in China, announced that it has consolidated under Acorn Digital Services the following business units: Acorn Entertainment ("AE") and Acorn Streaming, which are Acorn's social media management business and digital content business, respectively, as well as A-KOL (standing for "Acorn…

ISG Says Demand for Digital Services Will Pace Sourcing Growth in 2019

Demand for Cloud Solutions, ADM and Automation Driving Market Upward Demand for traditional sourcing will increase in 2019 and there will be even stronger growth for digital services, according to a new market research report released by Information Services Group, a leading global technology research and advisory firm. The ISG Momentum 2018 Market Trends & Insights Annual Report forecasts public cloud-based IT and business process services to be one of the strongest segments of the market in 2019, while DevOps and…

Major Chinese Global Digital Services Join Yext Knowledge Network in Spring ’19 Product Release

Yext Spring Release Also Includes New Google Q&A Functionality and General Availability of AI-Ready Yext Pages Yext, Inc., the leader in Digital Knowledge Management (DKM), announced integrations with some of the largest global digital services used by Chinese travelers around the world, as part of Yext’s Spring ’19 Product Release. The integrations with Baidu Map (Overseas), Fliggy, CK Map, and PIRT put businesses outside China in control of their brand information in the services that hundreds of millions of Chinese…

Telco Marketers Report Big Appetite for Live Data Insights to Add Customer Value and More Relevant Digital Services

New CMO Council Survey of 150 Mobile Network Marketing Leaders Reveals Many Obstacles to Applying Real-Time Data Intelligence to Upgrading Customer Experience and Revenue Growth While possessing a vast abundance of ever-multiplying customer data, the world’s leading wireless network operators and communications service providers are now hardwired to turn this under-performing asset base into a new form of “data currency” that can create customer value, generate new revenue streams and be used for competitive advantage. In…

Comviva Launches Next-Gen Digital Services Delivery Platform DSDP 2.0 for Operators

Empowered with Artificial Intelligence Capabilities Comviva, the global leader in providing mobility solutions, announced a new version of its Digital Services Delivery Platform (DSDP 2.0), empowering mobile operators to move beyond mere connectivity and embrace new growth opportunities in digital services. With increasing digitization, many service providers are in the driver's seat in terms of value creation, as it has allowed them to become true enablers of digital experience by facilitating digital services of…

Capgemini Reinforces Its Digital Services Portfolio in Italy with the Acquisition of Doing

Capgemini announced the acquisition of Doing, a full service digital agency based in Italy. This bolt on acquisition further expands its local digital services capabilities and aligns with the ambition of Capgemini Invent, the Group's global business line, launched recently to help CxOs envision and build what's next for their businesses. "Doing's multi-disciplinary team, entrepreneurial spirit and impressive client roster are highly complementary to the Group's make up. It is a natural fit with our local team in Italy,…

AppsFlyer’s Tim Smith Joins Yes Lifecycle Marketing as General Manager, Digital Services

Tim Smith has More Than 20 Years of Expertise in the Digital Marketing and Advertising Space Yes Lifecycle Marketing, a multichannel marketing and analytics solutions provider, recently announced a new hire. The new executive with extensive multichannel digital expertise, Tim Smith, has joined the company as General Manager, Digital Services. Tim is an accomplished executive and entrepreneur with more than 20 years of expertise in the digital marketing and advertising space. Speaking about Tim, Michael Iaccarino, CEO…

Queue Brand Communications Announces New Senior Partner and VP of Digital Services, Marko Vukasinovic

Queue Brand Communications has expanded its executive-level leadership roster to include Marko Vukasinovic as Partner and VP of Digital Marketing Services. Marko's primary role is to enable digital and organizational transformation for Queue's rapidly growing client base. His skill set allows him to build agency automation and digital infrastructure, while significantly reducing the typical content cycle. Marko's leadership at top agencies TPN and Walton Isaacson provides Queue with pivotal insights into digital…

Wipro and Adobe Expand Partnership to Offer Enhanced Digital Services and Solutions

Wipro Adds Adobe XD to Its Digital Experience Platform Wipro Limited, a leading global information technology, consulting and business process services company, announced an expanded global relationship with Adobe to create, build and run digital marketing solutions and campaigns for their clients, across the globe. As a part of this alliance, Wipro will embed Adobe’s design and prototyping software, Adobe XD CC, the all-in-one UX/UI solution for designing and prototyping mobile apps and websites, into its Digital…

Berkshire Hathaway HomeServices Automated Digital Advertising Program Powered by Adwerx

Popular program has delivered strong ROI for the leading franchisor, who will build on proven success by expanding its use of the Adwerx Enterprise Automation Platform In May of 2019, the Berkshire Hathaway HomeServices Automated Advertising Program powered by Adwerx Enterprise launched to the franchise system’s nationwide network of over 50,000 real estate agents, giving every network member access to a suite of digital advertising services as part of a system-wide initiative to build the Berkshire Hathaway HomeServices …

MoneyGram Partners with Digital Financial Services to Offer eWallet Services in UAE

Partnership will enable global cross-border peer-to-peer payments for eWallet subscribers MoneyGram International, Inc., a global leader in cross-border P2P payments and money transfers, announced a partnership with Digital Financial Services LLC, a joint venture of Etisalat and also Noor Bank, which was acquired earlier this year by Dubai Islamic Bank. The partnership enables millions of eWallet customers to make cross-border money transfers in real-time to friends and family in over 200 countries and territories through…