Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, announced it has been named a Leader …
Salesforce Recognized as a Leader in the 2019 Magic Quadrant for CRM Customer Engagement Center
Acknowledged as a Leader for the eleventh consecutive year based on completeness of vision and ability to execute Salesforce, the …
Freshworks’ Freshdesk named a Customers’ Choice in Gartner Peer Insights ‘Voice of the Customer’: CRM Customer Engagement Center Market Report
Cloud-Based Customer Support Platform Lands Important Rating From Professionals Who Have Used It Freshworks Inc., a global innovator in customer …
Destination XL Group Selects Infor to Optimize Customer Engagement
Leading Men’s Apparel Brand Set to Modernize Customer Journey with Infor Infor, a global leader in business cloud software specialized …
Braze Partners with Snowflake to Provide Customers with Improved Data Agility and Customer Engagement Benchmarks
Marketers Can Now Join Multiple Data Sources into a Single Source via Snowflake Secure Data Sharing for Real-Time, Scalable, and …
SOCi Finds Organic Engagement and Boosting Key to Localized Social Marketing
A new report from the localized social marketing leader shows high valued engagements combined with boosted posts, and strong reputation …
Bridgetree Introduces New Customer Engagement Solution, LIFT
Offering EnablesMultichannel Data Management with Extensive Solution Support Bridgetree, a leading data-driven marketing services company, announced the market launch of …
Verint Honors 7 Award-Winning Customers Achieving Remarkable Results in Customer Engagement
Verint Systems Inc., The Customer Engagement Company, announced the winners of its Engage Global Customer and Partner Awards recognizing organizations …
ON24 Empowers Marketers with a 360-degree View of Customer Engagement
With 53% of marketers reporting that it’s extremely important to have access to engagement insights from webinars, there’s never been …
Jifflenow Unveils Briefing Center Software That Drives More Customer Engagements
Easily Schedule, Manage and Analyze all your B2B Meetings With Customizable, Cloud-Based Meeting Automation Platform (MAP) for EBCs and Events …
Terminus Announces Integration with Salesforce Platform to Provide Full Visibility into Customer Engagement across Marketing and Sales Teams
New Account and Opportunity Insights Now Natively Available in Salesforce Lightning Experience Enabling Marketing and Sales Teams to Prioritize Efforts …
Shop Direct Enhances Customer Engagement, Revenues with Revionics AI-Based Price Optimization
Comprehensive Organizational and Process Approach Transforms and Streamlines a Retail Innovator As the UK’s largest integrated pureplay digital retailer and …
Vodafone Idea and IBM in Five Year, Multi-Million-Dollar Engagement to Advance the Future of Telco with Hybrid Cloud, and AI
IBM announced it signed a multi-million-dollar five-year agreement with Vodafone Idea Limited (“Vodafone Idea”) to deliver an enhanced customer experience to …
Topco Expands Engagement with Label Insight to Empower Members’ Transparency Initiatives
More Than 10,000 Smartlabel Pages Launched to Date; Next Phase Focused on Custom Attribute Data Grocers Can Use for E-Commerce, …
Freshworks Enriches Freddy, Its AI-Powered Omnibot, with Predictive Engagement, Enabling Proactive Outreach and Support to Win and Keep Customers-For-Life
Global Research Shows Overwhelming Demand for Proactive Service, with 69% of Customers Indicating a Clear Preference for Brands That Offer …
Hootsuite Named a Leader in Sales Social Engagement Tools Report by Independent Research Firm
Hootsuite, the global leader in social media management, announced it has been recognized as a leader in “The Forrester New …
Independent Research Firm Names Grapevine6 a Leader in Sales Social Engagement Tools Evaluation
Grapevine6, a mobile-first, enterprise content engagement platform for digital selling, is designated a Leader by Forrester in The Forrester New …
Rival Technologies Launches Chat Lab, an Insights and Engagement Platform for the Mobile and Messaging Era
Founder and CEO Andrew Reid to present disruptive new technology at the Insight Innovation Exchange Conference in Austin, Texas Vancouver-based …
Terminus Expands Measurement and Engagement Capabilities in Account-Based Platform; Now Measures Traditional and ABM Programs in a Single Scorecard
The Recipient of the 451 Research Firestarter Award Continues Its Product Innovation, Adds Digital Advertising Reach Across Global Markets and …
Sales Engagement Leader Outreach Reaches Unicorn Status, Raises $114 Million Series E
Seattle-based SaaS Company Uses Machine Learning to Help More Than 3,000 Companies Generate Sales Leads, Close Deals and Retain Customers …