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What Does AI Need to Succeed for Marketers: Human Intelligence

Artificial Intelligence is widely touted as the solution to all business challenges, especially the ones faced by marketers seeking to build their top-funnel pipeline. AI will reach and engage high-value prospects, Marketers are promised. If so, why are so many marketers disappointed by the results? It’s time we stop thinking about Artificial Intelligence as the panacea for all marketing challenges. If we keep on in this vein, marketers will rightly think of it as snake oil - full of promises it can’t possibly deliver. This…

Cofense Report Reveals Weaknesses in Secure Email Gateways, Illustrates Critical Role of Human Intelligence in Phishing Defense

2019 Phishing Threats and Malware Review Highlights the Latest Evolutions to Threat Actor Campaigns and Enhanced Capacity for Malware to Evade Perimeter Controls and Penetrate User Inboxes Cofense, the global leader in intelligent phishing defense solutions, released the findings of their report, "2019 Phishing Threats and Malware Review", which reveals key insights about how threat actors are evolving phishing campaigns, and provides direction to everyone from network defenders to CISO's on how to prepare for the…

Will AI Really Be The Death Of Human Intelligence?

Since AI became a topic of considerable study in the 1960s, it has suffered from a multitude of false hopes. The big breakthrough was always just around the corner and AI would inevitably transform society. Numerous papers predicting the demise of work as we know it have been published. Led by the notorious work of Oxford University’s Carl Frey and Michael Osborne, these papers typically highlight the huge number of jobs that will be lost by automation, but have a number of logical fallacies, whether it’s the lump of…

X-Mode and the Anti-Human Trafficking Intelligence Initiative Announce Partnership to Fight Human Trafficking

Company Debuts ‘Picket’ Initiative to Help Nonprofits Use Location Data for Good X-Mode, the privacy-conscious location data company, announced it is partnering with the Anti-Human Trafficking Intelligence Initiative (ATII) to combat and raise awareness around human trafficking at the 2020 Superbowl in Miami. X-Mode will be providing ATII with location data to raise awareness around trafficking in Miami for this global event. X-Mode is excited to continue working with ATII moving forward and to continue helping in the fight…

The AI Organization Releases New Book: Artificial Intelligence, Dangers to Humanity

"China can Enslave Humanity with Artificial Intelligence, Robotics & Drones on 5G Network," says The AI Organization What are the inter-connections between AI, U.S, China, Big Tech and the world's use of Facial Recognition, Bio-Metrics, Drones, Smart Phones, Smart Cities, IoT, VR, Mixed Reality, 5G, Robotics, Cybernetics, & Bio-Digital Social Programming? The book will cover present, emerging and future threats of Artificial Intelligence with Big Tech, including technology that can be used for assassination or to…

Visualizing Machine Learning: How Do We Humanize The Intelligence?

These are exciting times for data science professionals. With the rapid advances being made in analytics, specifically around machine learning, deep learning and AI, researchers and practitioners around the world have started adapting these technologies for deep, human-impacting applications. The Age of Advanced Analytics Social talk is replete with conversations that have shifted gears from self-driving cars to flying vehicles, smart machines to robots that are already collaborating quietly in our homes, and chatbots to…

Kasisto Awarded Two Landmark Patents, Enhancing the Intelligence of KAI and the Virtual Assistants it Powers

Patents demonstrate Kasisto's Conversational AI leadership by using data to automate conversational model building and the categorization of critical financial information Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, has been awarded two patents by the U.S. Patent and Trademark Office that promise to significantly advance the power of its Conversational AI technology to manage the intricacies of conversational data, improve model building and to streamline methods…

A Rethink of Market Intelligence: Introducing 6Pages

6Pages, just launched out of beta, is a specialized market-intelligence service focused on far-reaching market shifts in business & technology 6Pages announces today the general release of its market-intelligence service out of beta. The subscription service offers briefs on far-reaching market shifts in business and technology. 6Pages systematically scans thousands of market events using a combination of technology and human curation, surfacing and connecting signals of change, and running consulting-style sprints to…

Annual IBM List Celebrates Global Women Leaders Shaping the Future of Artificial Intelligence

Company honors 35 professionals from 12 countries, as new global survey shows benefits of diversity to AI -- but notes that work is still needed to close gender gap IBM at its Think Digital conference unveiled its list of Women Leaders in AI, recognizing 35 exceptional female business leaders from 12 countries who are using artificial intelligence to drive transformation, growth and innovation across a wide variety of industries. These leaders were chosen because they and their companies are demonstrating the power of…

COVID-19 a New Paradigm for Human-To-Human Marketing: 6 Steps to Cracking the Consumer Code

If you want to study somebody’s beliefs and perceptions, study their behavior, especially when they are alone. Despite moments of despair and fear during this unique moment in history, I find myself incredibly inspired by how this experience offers an opportunity to understand human behavior in ways we never have before.  Social distancing, isolation, and quarantine, provide a rare – some may say, once in a lifetime – unobstructed portal into the human experience. An opportunity for marketers to acquire a higher level…

Marchex Named The Leader in Conversational Intelligence by Independent Research Firm

Marchex Conversational AI named the industry leader in converting first party data to optimize customer experience and business outcomes Marchex, a leading conversational analytics company that connects the voice of the customer to your business, announced that Opus Research has named Marchex as the leading Conversational Intelligence solution provider in its newly released Conversational Intelligence Intelliview research report. The report reveals which providers of tools, services and platforms have most successfully…

Maxar Selected to Deliver Change Detection and Land Cover Classification Services to National Geospatial-Intelligence Agency

Maxar leverages the innovative Janus Geography and GSA Schedule to advance NGA’s core mission Maxar Technologies, a trusted partner and innovator in Earth Intelligence and Space Infrastructure, today announced that it signed $20 million in contracts with the U.S. National Geospatial-Intelligence Agency (NGA) to deliver land cover classification and change detection services through a combination of the Janus Geography program and the General Services Administration’s IT Schedule 70. .@Maxar signed $20 million in…

Business Intelligence Group Names Pipedrive a Winner of 2020 Excellence in Customer Service Awards

Business Intelligence Group has named Pipedrive a winner in the 2020 Excellence in Customer Service Awards. "Customer service is a total team effort in our entire company. I cannot thank our team members enough for their patience, compassion and mastery of our product suite," says Mara Vicente, Global Head of Customer Support at Pipedrive. "Our employees are called Customer Solutions Experts for a reason. Deep product knowledge empowers each skilled team member to be by the side of our customers – sales and marketing…

Gravyty Introduces Version 3.0 Including Revolutionary Artificial Intelligence Crisis Management Tools to Fundraisers Managing Response to…

Gravyty Refocuses Version 3.0 to Center on Driving Revenue through Fundraising During Crisis Gravyty, the market-defining provider of fundraiser enablement powered by artificial intelligence (AI), announced new product capabilities that help nonprofit, higher education, and health care leaders continue to secure fundraising revenue during the challenging times caused by the COVID-19 crisis. This includes the immediate availability of Gravyty Crisis Management for frontline fundraisers managing donor relations during the…

Kustomer Launches KustomerIQ, Leveraging Intelligence Throughout Its Customer Service Platform

KustomerIQ leverages advanced artificial intelligence to help agents more efficiently analyze and take action on customer requests. Machine learning models are deployed to allow support experiences to be more rapid and accurate Kustomer, the SaaS platform reimagining enterprise customer service, announced the broad rollout of KustomerIQ, its artificial intelligence engine embedded across the Kustomer CRM platform. Kustomer IQ is empowering companies to do more with less, and operate as efficiently as possible in the face…

CSG Introduces Conversational Artificial Intelligence to Enable a Next Generation Customer Experience

Messaging apps; speech-based assistants such as Apple’s Siri and Amazon’s Alexa; and chatbots are entering the marketplace in large scale, all with a goal of enhancing everyday life. Businesses are taking notice; leveraging the technology to analyze peoples’ behavior in order to create a more personalized and efficient customer experience. “Their experience in solving complex business challenges and delivering value through the innovative use of technology makes them the perfect partner to bring CSG Conversational AI to…

Bright Pattern Launches AI Solution Packs for Easy to Deploy Artificial Intelligence in Contact Centers

Bright Pattern AI Solution Packs are an industry-first for making Artificial Intelligence easy to deploy in contact centers with immediate ROI Bright Pattern, the most powerful AI-powered cloud contact center for innovative companies, today announces Bright Pattern AI Solution Packs to help companies of all sizes utilize artificial intelligence instantly in their contact center operations. Although AI is a top priority for CIOs and companies looking to transform with a next-generation digital customer experience, most…

MarTech Interview with Seth Siegel, North American Leader Artificial Intelligence Consulting at Infosys

"AI is not a destination, it is a once in a generation transformation that will take time." Hi Seth, you are a pioneer in the AI and Emerging tech realm. How did you start with Infosys? I joined Infosys in June of 2019. The reason I came here is that we have the unique intersection of being able to build an executable strategy. Many services firms love to do strategy work and then fail at execution. Some are great at execution but make everything about price. What drew me to Infosys is that we make it about realized…

Rammer Rebrands as Symbl.ai: The Industry’s First Developer Platform for Conversational Intelligence

The company rebrands and announces the availability of its platform to developers for free Rammer, the Techstars-backed Conversational Intelligence-as-a-Service solution, is now Symbl.ai. The rebrand comes after a successful $1.8M fundraise in September '19 and the subsequent doubling in size of the company as it continues to gain momentum through early client and developer adoption. "Understanding the unbiased meaning and untangling the subjectivity of conversations is the crucial element that our new "Symbl" identity…

2020 Brings Opportunity for Augmented Intelligence

In the last decade, the arrival of AI and Automation in the workplace came with mixed emotions. Despite the operational efficiency benefits, these technologies brought to businesses – and to workers themselves – the fear of job losses and lack of education around intelligent automation marred the impact of these new innovations in the working world. In 2020, that will all change. A new model of partnership between humans and machines is emerging, focused on the value of Intelligent Automation and Humans working together can…