TechSee's new research explores the impact of the pandemic on customer loyalty across the customer service industry TechSee, the market leader in Computer Vision solutions for customer service, released the results from its 3rd annual…
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Augeo, a global leader in enterprise engagement and loyalty platform technology, announced the launch of Heaps℠—a comprehensive "crypto loyalty" platform that fuels new consumer and employee experiences by enabling the exchange of…
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Fayre launches NFT Marketplace where members can get zero transaction fees. London based Fayre Labs, a Web3 gateway connecting brands and fans, has launched their NFT marketplace, Fayre.com, which includes 0% transaction fees when their…
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Good Rewards, available on the Fetch Rewards app, will provide shoppers benefits for any purchase of General Mills' product portfolio of 45+ brands Fetch Rewards, America's No. 1 consumer-rewards app, and General Mills today announced…
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unitQ, the leading platform empowering companies to take a user-centric, data-driven approach to improving product quality, has announced a new tool — Impact Analysis. Impact Analysis is a first-of-its-kind tool utilizing machine learning…
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With new privacy regulations being introduced and increased awareness around data protection, customers are more mindful now of how their data is being used than ever before. As a cookieless world approaches, brands are being pushed to…
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Acquisition creates a new global leader in ancillary revenue for the travel industry Plusgrade is now expected to generate over US$3.5 billion in new revenue opportunities for its partners through 2022 Acquisition…
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2022 Loyalty Barometer highlights ways marketers can build loyalty through the customer experience. Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of its 2022…
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springbig’s enhanced email engine, push notification and data-driven campaign features take compliant dispensary marketing and communications to the next level springbig, a leading provider of SaaS-based marketing solutions, consumer…
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Daylight Automation, Inc., a low-code platform that enables companies to digitize and automate more of their business through rapid iterative development, and Quadient, a leader in helping businesses create meaningful customer connections…
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Capillary Technologies, a B2B SaaS platform for customer loyalty and engagement, has won Best Use of Customer Analytics/Data (for ‘The Domino’s Effect’ – Domino’s Pizza Indonesia with Capillary Technologies) in Loyalty Magazine’s…
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The simple and secure platform makes engaging with and rewarding fans effortless, while enabling authenticity and brand loyalty at-scale With the increasingly noisy social media landscape, it has become difficult for brands to connect with…
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Ripple Street, the leading consumer product discovery platform, launched its first ever Loyalty Program for its community members—brand fans enthusiastic about discovering and trying new products. With the Loyalty Program, Ripple Street…
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Customers who were delighted were 10 times more likely to recommend a brand than those who felt upset When it comes to loyalty, the way a person feels after interacting with a company is more important even than whether they were able to…
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MetTel's Client Experience Team Continues to Deliver Exceptional Service through training & transparency MetTel, a digital transformation and communications leader, was recognized with an American Business Award for "Customer Service…
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New research from Clarus Commerce shows that 78% of respondents are interested in joining membership-based premium loyalty programs. Weekly purchases rise by 7% for premium loyalty members. As shopping trends continue to normalize…
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Artificial Intelligence emerges as consumer receipt capture technology of choice -Veryfi, using artificial intelligence (AI) technology to transform documents into structured data in just seconds, has added marquee customers in the…
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Rachel Bicking, Chief Digital Officer at Tenerity, has been recognized on the prestigious 30 under 40 Loyalty Royalty 2022 list, as part of Loyalty Magazine’s International Loyalty Awards. Tenerity is an intelligent engagement company,…
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Tenerity, an intelligent engagement company, has just launched Connect Cloud, a breakthrough engagement solution for the loyalty industry. Connect Cloud is a platform that enables companies to engage customers with compelling offers to make…
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OJA Coin ($OJX) is a next-generation platform for customer loyalty rewards that solves inefficiencies in today's loyalty programs by utilising its high­ speed, cost-friendly and sustainable blockchain. Looking to get in on the ground…
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