Sabio Group has entered into a strategic partnership agreement with a supplier of telecommunications and IT in the Netherlands. Under the agreement, the telco firm will engage customer experience solutions leader Sabio Group to provide operational support services and expertise for Avaya contact centre activities across the Netherlands. .@SabioSense signs strategic partnership with #Dutch #mobile and #telecommunications provider The partnership agreement will see the telecommunications specialist transition support to…

StarNews partners with Sony to launch its entertainment network and promote Ivorian talent, monetize content and offer smartphone users with entertainment via its contract with MTN Group Limited operator StarNews Mobile, a Santa Monica based company and mobile video platform allowing celebrities and brands to monetize their fan bases in Africa, announced its partnership with Sony Music Entertainment to promote Ivorian artists and monetize their content. StarNews Mobile is partnered with MTN Group Limited, a South African…

Global mobile marketing leader launches in Africa as mobile connectivity soars across continent AppsFlyer, the global attribution leader, confirms its move into the African mobile marketing space, with the announcement of a contract with Vodacom. With over 900 employees in 18 cities around the world, the move sees AppsFlyer strengthen its global reach by commencing operations on the continent, starting in South Africa, Nigeria and Kenya (working with Safaricom). Working with some of the world’s leading brands, including…

O’Brien to focus on growing business and expanding into new markets, including business-to-consumer iconectiv, an authoritative partner of the global communications industry, has named veteran mobile communications industry executive Michael O’Brien as Chief Product Officer. O’Brien will be responsible for executing the company’s strategy and driving new pathways of sustainable growth. This includes focusing on the wide range of potential opportunities in the business-to-consumer (B2C) market. iconectiv has already…

As the COVID-19 pandemic spreads across the world, the first thing we all did, after rushing to the store in search of masks and isopropyl alcohol, was to crawl the Internet for information.  And as the pandemic continued to grow, employees everywhere started receiving mandates to work from home, students switched to virtual learning and, in a matter of days, almost every community started to shelter-in-place or voluntary quarantine using the simplest and primordial rule of isolation. Can mobile network operators sustain…

Nrby, the leading provider of location intelligence platforms that revolutionize how field service, operations, and customer service teams operate today announced the launch of Installation Checklists, a digitally-transformational product offering for cable and telecommunications field service teams. Execute your installations via a mobile device. Real time installation tracking and problem solving across multiple locations from home, in the field or at the office. Today, most installation…

Comtech Telecommunications Corp., a world leader in secure and highly reliable location, public safety, navigation, and communication technologies, announced today their Comtech Location Technologies group, a division of Comtech’s Commercial Solutions segment, is supporting unprecedented demand for SMS text messaging to help keep Americans connected during the coronavirus outbreak. In alignment with the FCC’s “Keep Americans Connected Pledge,” Comtech is working with its mobile network operator partners to provide ongoing…

Pareteum Corporation, a cloud communications platform company, announced today that on March 26th, 2020, its European operating subsidiary entered into a procurement agreement (the "Agreement") with Vodafone Enabler Espana, S.L. ("Vodafone") pursuant to which Pareteum Europe will provide Vodafone with mobile network services.  The Agreement is a new contract for existing and future services valid until 26th of March 2022 with automatic one-year extensions unless terminated earlier.  The Agreement is expected to result in…

Next-Generation Voice and Messaging Delivered Mavenir, the industry's only end-to-end cloud-native network software provider for Communications Service Providers, announced that it has successfully deployed its next-generation voice and messaging solution as part of Rakuten Mobile’s communication app, Rakuten Link. Rakuten Link is a communication platform based on the GSMA RCS (Rich Communication Services) standards. Unlike other OTT (Over the Top) messaging apps where communication is limited to between app users,…

Unveils Global Mobile Edge Cloud strategy for accelerating 5G monetization Google Cloud announced a comprehensive new strategy to help telecommunications companies digitally transform. Google Cloud's strategy focuses on three key business outcomes for telecommunications companies: monetizing 5G as a business services platform, engaging customers with data-driven experiences, and improving operational efficiency across telecom core systems. "Rapid technology advancements are impacting the telecommunications industry,…

Reduces total onboarding time to 3 minutes Onfido, the global identity verification provider, today announced that yallo, part of Sunrise Communications AG, one of the leading mobile providers in Switzerland, has partnered with Onfido and Moflix to launch yallo swype, Switzerland’s first 100% digital mobile subscription. The streamlined identity verification process has helped reduce customer onboarding time by 90% - from 30 minutes to 3 minutes. Marketing Technology News: Domain, Oroton, Vend, Yellow and Athena Home…

One of the world’s largest telecommunications providers improves new user retention, app rating, and user engagement with 1:1 targeting and triggering with Swrve Swrve, the leader in mobile marketing and customer engagement, announced today that Telefónica, one of Europe’s largest telecommunications providers, has used Swrve to increase retention by 50%, boost existing app user engagement by 40%, and inspire valuable app user activity across their mobile campaigns for the Smart Wifi app. With over 300 million customers…

News Summary:By 2023:   5G Speeds will be 13 times higher than the Average Mobile Connection 66% of the global population will have Internet access – that's a WW Internet community of 5.3 billion people There will be nearly 30 billion devices/connections by 2023 – 45% of those will be mobile Average broadband speeds will rise from 46 Mbps to 110 Mbps Wi-Fi6 hotspots will grow 13-fold from 2020-2023 and will make up 11% of all public Wi-Fi hotspots According to the new Cisco Annual Internet Report, 5G will…

cxLoyalty Group, a global leader in loyalty and customer engagement, announced the appointment of Marc Lefar to its Board of Directors. Lefar is the Chief Executive Officer of RentPath, a leading digital marketplace connecting millions of consumers with apartments, condos and houses for rent through its network of websites and mobile apps, including ApartmentGuide.com, Rent.com and Rentals.com. Prior to joining RentPath, Lefar was the Chief Executive Officer of Vonage, a position he held from 2008-2014. Under his…

Survey Conducted by EZ Texting Reviewed the Mobile Preferences of More Than 1,000 Consumers EZ Texting, the leader in SMS marketing software for business, released its inaugural report, ‘2019 Mobile Usage Report: How Consumers Are Really Texting,’ revealing texting has 6X the engagement of email among consumers. The report reveals just how often certain segments of the population are interacting with their mobile devices in comparison to other channels. The research conducted by EZ Texting reveals that texts maintain an…

NCR to Maintain Ooredoo’s network of up to 150 Self-Service Kiosks NCR Corporation and Ooredoo, a leading international telecommunications company with a customer base of more than 100 million subscribers across the Middle East, North Africa and Southeast Asia, announced the extension of the relationship with NCR Telecom and Technology (T&T) with a 10-year contract for NCR Digital Connected Services and to upgrade and maintain Ooredoo’s NCR SelfServ kiosks. Marketing Technology News: James Liu Appointed to Board of…

Survey Finds Operators Anticipate Major IoT-related Revenue Opportunities That Will Dramatically Increase Security Concerns According to a new global survey fielded by the Business Performance Innovation (BPI) Network, in partnership with A10 Networks, mobile service providers anticipate significant new revenue opportunities from the coming deployment of high-speed 5G networks and a host of new IoT-driven use cases, but they also believe much-improved security will be essential to realising that potential. The new…

In FICO and TM Forum Research, Only 41 Percent of Telcos Use Prescriptive Analytics to Personalize Customer Interactions During Onboarding FICO, a leading analytics company, announced results of a global survey with TM Forum, the global not-for-profit association focused on digital transformation. The survey shows that telecommunications providers worldwide are lagging in their use of predictive models, machine learning and artificial intelligence. However, communications service providers (CSPs) are increasingly…

Augmented and virtual reality allows products to be displayed within 3D environment There are a lot of ways technology can solve a problem — whether it’s in our everyday lives or in business. But one unexpected fix that’s making waves in the enterprise is augmented reality (AR) and virtual reality (VR). Piper Jaffray estimates that more than 500 million VR headsets could be sold by 2025. Many of those, then, are likely to be used in business settings as well. From neuroscience to workplace training to industrial…

Applications, Including Online Gaming And Social Media, Are Now Easily Monetized Using Pareteum's Services Pareteum Corporation, the rapidly growing Cloud Communications Platform company, announced that it has completed deployment of its Global Cloud Services for mobile management and settlement services to its UK-based customer. This Communication Platform as a Service (CPaaS) provider delivers global payment solutions to over 500 service operators globally. Applications, including online gaming and social media, are now…