In the analytics world, there are a wide range of tools and KPIs to choose from in order to measure your Marketing data. One growing use case is Natural Language Processing (NLP), the act of getting a computer to interpret and analyze data involving human language. NLP is often used to gain a qualitative understanding of the “why” and “what” of a situation, and enables users to make more insightful decisions. In Marketing Analytics, NLP can be used to understand your audience's intentions so that you can create smarter, more…

New AI Analytics Solution Enables Brands to Extract Actionable Consumer Insights Vibes, a mobile marketing leader, announced Conversational Analytics, the industry's first Natural Language Processing (NLP) solution. Conversational Analytics further enables the Vibes Platform to extract deep consumer insights from the unstructured messaging content in its high volume of data and messages. The solution is a new capability within Vibes Advanced Analytics which together will help marketers see which mobile experiences provide…

RTB House, a global company that provides state-of-the-art retargeting, built on 100 percent deep learning, for top brands worldwide, announced it has cracked one of the advertising industry's most pressing challenges with the delivery of a robust brand safety assurance mechanism. The new brand safety solution is included in its ad platform is available now for customers with language support for eight major global markets including Australia, Canada, India, the UK and US. In recent years, brands and publishers have faced…

Our inboxes are overflowing with emails. On average, we send and receive a staggering 115 emails every day. Due to the proliferation of new digital technologies, we are communicating more quickly and with more people than ever before. It’s no longer realistic to assume that we can wholly read and appropriately respond to every email that hits our inbox. We need a way to better manage and organize our digital communication. Enter natural language processing (NLP). NLP, a field of artificial intelligence (AI), is a…

According to a market research report, natural language processing market size is estimated to grow from $7.63 billion in 2016 to $16.07 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 16.1%. Social media monitoring segment is expected to be among the top investors in natural processing market. NetBase, by introducing natural language processing for social monitoring, reveals how this cognitive technology adds power and balance to existing martech stacks. NetBase, the leading provider of social media…

IQ Bot product recognized for its rapid growth and adoption by over 500 of the world's leading enterprises Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced that Everest Group, a leading research and consulting firm, has named it a Leader and a Star Performer in its Intelligent Document Processing (IDP) 2020 PEAK Matrix. Automation Anywhere earned this position for IQ Bot, the world's only web-based, cloud-native IDP solution that has been adopted by over 500 of the world's leading…

Infinilytics’ AI platform will lower costs, improve customer experience, and increase efficiency of claims management in a remote environment Infinilytics, an enterprise artificial intelligence (AI) and analytics provider delivering solutions for insurance organizations, is pleased to announce Intellagents, provider of an API ecosystem for insurers and Insurtechs which facilitates faster connections and profitable innovation, has selected the company’s AI-based solution, CHARLEE, to add insurance claims insights to the …

New Application Utilizes Artificial Intelligence to Automate High-Volume Customer Email Ushur, a leading intelligent automation platform that harnesses conversational AI and Process Automation to transform communications and workflows, today announced SmartMail. Ushur SmartMail is a cloud-based application that works with existing work management and CRM systems to automate incoming bulk customer email and attachments. For companies that are manually triaging incoming email with service desk or contact center resources,…

NextStage, an investment platform listed on the Euronext Paris regulated market, is pleased to announce an investment supporting international development in YSEOP, an Artificial Intelligence gem and one of the world’s leading firms in the field of Natural Language Generation (NLG). Created by Alain Kaeser in 2007, on the basis of research he began at the Ecole Nationale Supérieure (ENS) Cachan, YSEOP is a key player in Artificial Intelligence (AI) and one of the world's leading NLG specialists, working primarily with…

Customizable Conversation Processing for Business, Education and Home, Supports Interactive Applications, Internet Websites, Home Automation, Voice-Controlled Devices Neongecko.com Inc. unveiled the “Neon AI Software Development Kit for Conversation Processing” (Neon AI SDK), the most advanced system for developing conversational AI applications. By 2025 more than 50% of human-computer interactions will be by voice (a.k.a. Conversational AI). The Neon AI SDK is the first platform that is preconfigured to enable…

Knowi Augmented Analytics Combine BI, AI, and NLP to Create the Intelligence Needed for Anyone to Make Data-Driven Decisions Knowi, a leader in Augmented Analytics for modern data, announced the latest release of Natural Language BI 2.0 to empower anyone with powerful Google search-like self-service analytics on any data. As an augmented analytics platform, Knowi allows anyone from technical users, to Data Scientists, to business users to access the intelligence they need to make decisions. It combines AI and Natural…

ABBYY, a global leader in Content IQ technologies and solutions, has been recognized by Everest Group, a leading consulting and research firm, as a Leader in its Intelligent Document Processing (IDP) products PEAK Matrix Assessment 2019. ABBYY is positioned in the top grouping of the comparative assessment among 16 vendors due to its impact in the market and its vision and capabilities to deliver solutions successfully. ABBYY has emerged as a Leader in Everest Group’s PEAK Matrix for IDP software products in 2019 Everest…

Application Ensures Users Can Remember, Retrieve and Record Everything that Happens on a Phone Call; Proprietary Framework Leverages Artificial Intelligence (AI) for Advanced Speech Analytics; Application to be Integrated into Evolve IP's Market-Leading Unified Communications (UCaaS) and Contact Center (CCaaS) Cloud Services Evolve IP, The Cloud Strategy Company, announced that it has acquired Jog.ai, a speech analytics and natural language technology firm based in Austin, Texas. The strategic purchase enhances the…

Now Anyone Can Easily Ask Questions of Their Data Regardless of Expertise Tableau Software, the leading analytics platform, announced the general availability of Ask Data, which leverages the power of natural language processing to enable people to ask data questions in plain language and instantly get a visual response right in Tableau. This patent pending capability makes it easier for anyone, regardless of skill set, to engage deeply with data and produce analytical insights they can share with others without having to…

Proactive, Multi-Lingual AI Brings the In-Person Customer Experience to the Digital World LogMeIn, Inc. delivered the next wave of intelligent customer engagement by adding proactive AI and language features to the Bold360 platform. LogMeIn has taken the world-class attributes of Bold360 and created an even more powerful solution with expanded use cases designed to help companies build a highly personalized and relevant customer experience across the digital journey. Bold360 anticipates customer needs and promotes…

Platform Capabilities Expand to Help Enterprises Manage Data and Empower More People Than Ever Before Tableau Software, the leading analytics platform, announced a roadmap of product innovations in front of more than 17,000 customers and partners at its annual conference in New Orleans. Tableau introduced Ask Data, which leverages natural language processing to enable people to ask questions in an intuitive, conversational manner that makes it easier for far more people to engage with data and produce analytical insights.…

Leader in AI-Powered Conversational Interfaces Extends Capabilities to Natively Support Multi-Language Chatbots Passage AI, a leader in AI-powered conversational interfaces, announced it has extended its natural language understanding/processing (NLU/P) capabilities to support over 150 languages natively, including simplified and traditional Chinese, French, German, Portuguese, Japanese and Spanish. Companies can now offer near instant responses to customers around the globe in their native tongue. “Passage AI-powered…

Automation Helps Assure Clearer, More Readable And Engaging Content VisibleThread announced a strategic partnership with OpenText, the world's leading software vendor in Enterprise Information Management. OpenText, with $2.3b in annual revenue will now resell VisibleThread's Language Analytics solutions. This allows their customer base to not just manage content, but vet the quality of the content using VisibleThread's NLP (Natural Language Processing) platform. OpenText Customers can now create the most engaging and…

New fixed-price offerings help enable businesses to deploy customer microjourneys, email bots, or workforce intelligence in just weeks Pegasystems Inc., the software company empowering digital transformation at the world's leading enterprises, announced the launch of Pega Kickstart – a new family of fixed-price services that help businesses quickly deploy Pega software to help address critical customer and employee experience problems. Through a combination of Pega tools, best practices, and a dedicated services team,…

Company looking to work with governments and organisations across the UK and Europe in a bid to give citizens accurate information around global pandemic Yext, Inc., the Search Experience Cloud company, has announced its collaboration with the State of New Jersey to deliver residents accurate, up-to-date information about COVID-19 with a new online information hub. Yext is looking to work with governmental, NGOs, charities and other businesses and organisations across the UK & Europe to combat the growing concern around…