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New Research Shows How Sales Processes Are Adapting to COVID-19

New research highlights rapid change to the traditional sales environment and how sales professionals are adapting Leading cloud CRM vendor, Really Simple Systems, has published a new report detailing the findings of recent international research into the roles, practices and processes of sales professionals. In July 2020, the cloud-CRM developer and vendor, Really Simple Systems, conducted a research project, surveying sales professionals globally to generate data on their practices and the changing environment for…

Bipath Launches All-In-One Business Call Center Solution Contact Cloud to Streamline Sales, Marketing and Support Processes and Drive…

Businesses struggle to identify their most effective marketing campaigns, especially with the variety of marketing tools available in the market. Software company Bipath understands this business challenge. To bridge the gap between businesses and technologies, the firm recently launched Contact Cloud – a software solution that helps businesses leverage the latest in Unified Communications as a Service technology while eliminating redundant business applications. Through Contact Cloud, businesses increase their effectiveness…

A Leading ERP Software Provider, Xledger, Chose Creatio to Align its Marketing, Sales and Account Management Processes

Creatio, a global software company providing a leading low-code platform for process management and CRM, announced Xledger has become its client. A leading provider of cloud-based finance and ERP software has replaced three different legacy systems they used across offices in the USA, UK, Norway and Sweden with Sales Creatio and Marketing Creatio unified on one platform. Xledger's primary goal was to automate its customer-facing processes, ensure ultimate alignment of sales, marketing and account management functions,…

ZoomInfo Launches ‘Workflows’ to Automate Outbound Sales and Marketing Processes

Company’s First Automation Tool Allows Teams to Streamline Sales and Marketing Activities, Increase Demand, and Capitalize on Buying Signals -- All in Real-Time ZoomInfo, the global leader in go-to-market (GTM) intelligence solutions, announced Workflows, the company’s first data automation tool that streamlines sales and marketing activity and effectiveness by enabling customers to deliver the right message, at the right time, to the right audience. The introduction of Workflows marks the first major feature added to…

Qlik Acquires Blendr.io To Drive Real-time Data Into SaaS Applications and Automate Enterprise Processes To Create New Insights and Trigger…

Embedded iPaaS Platform Delivers Data from Any Source to Accelerate Qlik’s Vision of Active Intelligence With Seamless Orchestration and Automation Qlik acquired Blendr.io, an easy-to-use, scalable and secure embedded integration and automation platform (iPaaS), that seamlessly automates data integration and orchestration of processes across 500+ SaaS applications and cloud data sources. Purpose built for embedded SaaS use cases and enterprise integration workflows, Blendr.io expands Qlik’s ability to deliver Active…

Mindsay Announces Customer Service Chatbot on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Customers can now simplify and enhance customer experience with Mindsay’s Customer Service automation solution Mindsay announced the launch of its Customer Service Chatbot on Salesforce AppExchange, empowering companies to automate and enhance customer experience through conversational AI. Mindsay’s chatbots give brands the ability to automatically resolve a variety of customer requests, from simple FAQs to complex transactions. Marketing Technology News: Marketing Industry Veteran Jeff Stelmach Joins Stadiumred Group as…

Knoa Announces Support for SAP Cloud for Customer Solutions (SAP Sales Cloud, SAP Service Cloud)

Knoa Software, a leading provider of user experience management (UEM) software, announced the availability of its UEM product for SAP Cloud for Customer solutions (SAP Sales Cloud, SAP Services Cloud). Knoa UEM is also sold by SAP as SAP® User Experience Management (SAP UEM) by Knoa, available for both on-premises and cloud deployments. SAP’s Cloud for Customer solutions help clients engage with their customers through connected, customer-centric processes that improve experiences and maximize value. With empirical user…

5 Steps Marketing, Sales and IT Leaders Need to Take Together to Create a Strong and Profitable Post-COVID-19 CX Strategy

A strong customer engagement model is a way of differentiating your organization and creating stronger customer loyalty, while potentially reducing costs. As the COVID-19 pandemic spread across the world, entire industries had to rapidly rethink this model as a means of explicitly remaining in business. Satya Nadella of Microsoft had perhaps the most famous quote on this pace of change, saying that Microsoft saw “two years of digital transformation in two months.” In our own customer base, we saw that often the resources…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from Sprinklr (Customer Experience), Zoom (Unified Communications), Seismic (Sales Enablement), Alfresco (Content Management), and Exults (Analytics). Oracle and Sprinklr Help Organizations Enhance Marketing and Customer Service Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced a new integration with Oracle Fusion Cloud Customer Experience (CX)…

GRIN Influencer Marketing Software Integrates with Salesforce Commerce Cloud

GRIN, the leading influencer marketing software solution for direct-to-consumer (DTC) brands, announces its newest e-commerce integration with industry giant, Salesforce Commerce Cloud. The new integration dramatically improves workflow and removes the need for marketers to rely on their e-commerce teams to get products to influencers, create coupon codes or affiliate links, and track revenue. This integration with Salesforce Commerce Cloud, and existing integrations with other e-commerce providers, further solidifies…

Sales Expert Tiago Pinto Joins ValueSelling Associates

ValueSelling Associates Increases Its Footprint in Portugal ValueSelling Associates, Inc. announces its partnership with Tiago Pinto to expand ValueSelling’s customized sales training and sales coaching offerings in Portugal. In his role, Tiago helps sales people, sales managers, and managing directors achieve revenue targets through the ValueSelling Framework, a proven value-based sales approach. As a successful sales leader for more than 20 years, Tiago has worked with sales leaders and their teams in the pharmaceutical,…

Signavio Announces Signavio Process Intelligence for Salesforce on Salesforce AppExchange, to Help Map and Analyze Successful Sales Patterns

Signavio, a leading provider of business transformation solutions, today announced that Signavio Process Intelligence for Salesforce is now available on Salesforce AppExchange, giving businesses visibility across their entire sales cycle with its powerful process mining capabilities. Signavio’s integration with Salesforce enables organizations to understand and continuously refine the sales cycle, enabling more efficient selling, larger deals and improved closure rates. With Signavio Process Intelligence for Salesforce,…

P360 Adds Advanced Artificial Intelligence Capabilities to its Sales Enablement Platform BirdzAI

Life sciences commercial organizations can now forecast sales, predict churn, analyze brand propensity and launch new products with BirdzAI P360, a leading developer of technology for life sciences companies, announced major updates to its sales enablement platform BirdzAI. The BirdzAI platform now includes advanced Artificial Intelligence (AI) capabilities that enable real-time decision-making for sales organizations by providing deep insights derived from a wide variety of proprietary and tertiary datasets. Key features…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI, and ML announcements from OpenWeb (AI/ML),  PagerDuty (Customer Service), SmartBug Media (Marketing Automation), Vidyard (Video Platforms), and Salesforce (CRM). Can Machines Change Human Behavior? OpenWeb Releases a Case Study OpenWeb, a leading audience engagement and conversation platform released the findings of an extensive study done in collaboration with Jigsaw’s Perspective API. Jigsaw is a unit…

Salesforce Reimagines Sales With Enhanced Virtual Selling Suite

New Sales Cloud 360 innovations help sales teams shift to an all-digital experience and help businesses adapt their end-to-end sales processes Seven months into the COVID-19 pandemic, the nature of B2B buying and selling has changed, and companies are eager to re-accelerate growth. That's why Salesforce, the global leader in CRM, announced a new suite of technologies to empower sales teams to stand out from the pack and provide engaging and trusted buying experiences for customers. This year, every sales rep became a…

Salesforce Meetings Reinvents Sales CRM Cloud Features with High-end AI and EnhancedVirtual Selling Suite

Virtual meetings are the new norm of every business unit. Today, the world's number one CRM maker, Salesforce, has announced a new suite of Sales technologies, including Salesforce Meetings. The new Sales Cloud 360 innovations help sales teams shift to an all-digital experience and help businesses adapt their end-to-end sales processes with video conferencing, AI-powered video call coaching, and so on. Recommended: Dialpad Acquires Video Conferencing Company Highfive Seven months into the COVID-19 pandemic, the nature…

UniformMarket Launches Group Builder, a Sales Tool to Launch Group Stores on the Go

UniformMarket, powered by SellersCommerce, launched the latest addition to its e-commerce platform in the form of a new sales tool: Group Builder. It allows the sales representatives of uniform distributors to launch new Group Stores in as little as one hour. Unlike the manual way of creating stores that would require at least five days to build, this simple tool, replete with pre-loaded configurations, can be used by sales reps who are conducting sales visits. Recommended: Benztown + McVay Media Podcast Networks…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Roundup covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI and ML announcements from Doxim (Unified Communications), Jeto.io (Email Marketing), Alfresco (Content Management), SEMrush (Content Marketing), and AppDirect (B2B Commerce). Doxim Acquires Striata, a Leading Digital-First CCM Platform Doxim (R), a leader in Customer Communications Management (CCM) software and services, announced it has acquired Striata, a leading provider of customer communications…

New Allego 6 Platform Delivers All-in-One Solution for Sales Learning and Enablement to Make Virtual Teams More Productive and Successful

Major new release improves user experience and adds content management capabilities to simplify the process of creating, accessing, and sharing sales learning and enablement content Allego unveiled Allego 6, the newest version of its market-leading learning and enablement platform, which features a modern user interface refresh that makes it easier than ever for distributed teams to quickly learn critical skills, find the right content at the moment it’s needed, and collaborate more effectively with their peers from…

Alfresco Announces Availability of its Updated Content Connector for Salesforce

New content connector unifies search, facilitates collaboration and automates processes – increasing salespeople’s productivity anywhere Alfresco Software, an open source, content management platform and solutions provider, announced the immediate availability of its newest Alfresco Content Connector for Salesforce, a collaboration and integration tool that incorporates the powerful capabilities of Alfresco Content Services within salesforce.com. The connector provides unified search, more efficient collaboration and…