Repustate is excited to announce the global launch of Repustate IQ - its enhanced, intelligent sentiment analysis platform. Repustate IQ is specially built for customer experience (CX), employee experience (EX), and patient experience…
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Flare Sentiment Analysis, created by Master Zendesk Partner FayeBSG, provides the ultimate predictive customer experience by automatically analyzing incoming support messages' mood and gauges sentiment on each response. Faye Business…
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Outreach, the number one sales engagement platform, announced a brand new product, Outreach Insights, featuring Buyer Sentiment Analysis —  introducing a first-of-its-kind artificial intelligence capability that captures buyer emotions and…
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Artificial intelligence tool demystifies customer review trends online Vendasta partners now have the ability to better understand customer experiences through Reputation Management’s new sentiment analysis functionality. The natural…
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Get in touch with Quantzig’s analytics experts for comprehensive insights Quantzig, a global data analytics and advisory firm that delivers actionable analytics solutions to resolve complex business problems, has announced the completion…
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Award winning social analytics solution redefines social listening with advanced capabilities that marry earned sentiment with organic and paid performance ListenFirst, the most comprehensive social media analytics solution for the…
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New technology helps physical retailers understand customer feedback and act immediately to increase retention and drive loyalty Punchh, the leader in digital marketing solutions for physical retailers, announced the launch of Punchh Deep…
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This is Part One of the Marketing Technology primer on “Sentiment Analysis” and features the top definitions from the industry A lot has changed in the way brands market their products to their customers. However, the biggest challenge…
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To Fight Fakes News and Fake Reviews, Marketers Should Aim to Provide the Best Experience Possible that Helps Drive Customer Loyalty, and Prompts Customers to Generate Even More Reviews Customers and marketers are riddled with a common…
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New CompleteCSM integration on the Sightline Vault puts deep, real-time customer sentiment and account health insights right at CSM teams’ fingertips. CompleteCSM, Inc., a rapidly growing software company that democratizes…
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Hop-on, Inc. (OTC:HPNN) is proud to announce a signed letter of intent to acquire 30dB, Inc. and integrate its technologies and operations into Digitalage, Hop-on’s decentralized social media, entertainment, and journalism platform.  More…
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The three winning projects and category winners demonstrated the ease with which customer support can be enhanced with advanced natural language- (NL) based analytics Expert.ai announced today the winners of the "Sentiment & Opinion…
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OmniIndex, the leading file analysis provider bringing analytics to unstructured data, is to target brands looking to measure customer sentiment in real-time. Its new SaaS-based freemium solution will enable marketing departments to analyze…
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New features capture customer feedback in secure environments like ATMs and leverage AI-powered sentiment analysis to give organizations a 360° view of their customers SurveyMonkey, a leader in agile software solutions for customer…
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- Sentiment analysis tool, powered by Tourism Sentiment Index, to enhance Tripadvisor's suite of data intelligence offerings - Real-time intelligence solution for destination marketing organizations to better understand the ongoing impact…
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Enterprise customers will benefit from the solutions’ agile approach to providing real-time insights on employee needs as they prepare for evolving demands in the new era of work SurveyMonkey, a leader in agile software solutions for…
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Company’s state-of-the-art architecture identifies unique concepts within text-based communications, and analyzes the sentiment of each concept Luminoso, the company that automatically turns unstructured text data into business-critical…
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Also released, free user sentiment monitoring solution to provide vendor visibility and speed up outage recovery Catchpoint™, the leader in next-generation Digital Experience Monitoring (DEM), today announced it has added ‘user sentiment’…
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Brands Can Target Up to 32% of News Category With Assurances of Brand Safety Amid accelerated news cycles, consumers continue to increase their engagement with trusted news publications. With 94% of brands deploying blacklists to deal with…
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The Company’s Latest Adtech Solution, Verity, Leverages Proprietary AI Technologies to Scan Web Content – Including Images – for Contextual Classification, Keyword Extraction and Brand Suitability GumGum, Inc., a technology and…
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