New technology helps physical retailers understand customer feedback and act immediately to increase retention and drive loyalty Punchh, the leader …
Marketing Technology Primer on “What is Sentiment Analysis”
This is Part One of the Marketing Technology primer on “Sentiment Analysis” and features the top definitions from the industry …
Fighting Fake News Content with AI, Sentiment Analysis Tech and Machine Learning
To Fight Fakes News and Fake Reviews, Marketers Should Aim to Provide the Best Experience Possible that Helps Drive Customer …
Luminoso Launches New Capabilities to Accelerate Customer Feedback Analysis for Businesses Worldwide
Luminoso Daylight now features advanced sentiment analysis in a no-code application for customer analytics Luminoso announced a series of …
SOCi Launches Reputation Insights for Sentiment & Competitive Monitoring
SOCi Reputation Insights Helps Multi-Location Brands Better Monitor Online Review Content for Quick Response and Proactive Localized Social Management SOCi, …
Measuring Success in Social Media for Public Sector Agencies — Is Sentiment Everything?
The Return On Investment (ROI) of a campaign is typically measured from percentage increase in revenue for commercial organizations that …
Tips to Evaluate the Impact of E-Reputation Analysis – A Quantzig Whitepaper
Quantzig Lists the Tips to Evaluate the Impact of E-Reputation Analysis Quantzig, a global analytics solutions provider, has announced the …
Babel Street Unveils Babel BOX for Sensitive Data Search and Analysis
Babel BOX Allows Organizations to Securely Fuse Sensitive Data Holdings with Publicly Available Information to Generate Actionable Intelligence Babel Street, …
Understanding Customer Sentiment at Scale: The Secret to Digital Maturity
Today’s businesses no longer compete on product, price and advertising space alone. The experience they provide to customers has become …
Brandwatch’s Quick Search Brings Speed To Mass Social Data Analysis
The New Offering Is The First Enterprise Social Intelligence Solution To Instantly Segment All Of Your Social Data The world’s …
TechBytes with Emma Monks, VP of Crisis Intelligence at Crisp
Tell us about your role and the team/technology you handle at Crisp. As VP of Crisis Intelligence at Crisp, I …
SAP Kicks Off First SAP.iO Foundry in Asia
SAP SE announced the launch of the first SAP.iO Foundry in Asia: SAP.iO Foundry Tokyo. Over the next 12 weeks, …
How Businesses Can Decipher Customer Data Using VoC Analytics Programs | A Free Resource by Quantzig
Quantzig, a leading analytics advisory firm that delivers customized analytics solutions, has announced the completion of its free resource that …
Kofax Establishes Leadership Position as the Only RPA Provider Delivering End-to-End Intelligent Automation
As part of Kofax’s Intelligent Automation platform, Kofax RPA uniquely addresses common limitations while digitally transforming operations at scale Kofax, …
Yext and Hootsuite Announce Integration Allowing Businesses to Manage Reviews and Social Media from a Single Dashboard
With a Centralized View of Their Online Reputation, Mutual Customers of Yext and Hootsuite Will Be Better Equipped to Drive …
The Great Experience Divide: How is In-Store Shopping versus Digital Natives Shaping E-Commerce?
New feature empowers brands to leverage social proof through reviews to drive sales and accelerate growth Yotpo, an innovation leader …
The 3 A.I. Scenarios: Artificial Intelligence, Augmented Intelligence, and Intelligent Automation
Digital transformation by harnessing AI and Intelligent Automation is the most obvious path to sustain businesses to prepare for future …
Loyalty Brands Announces Partnership with Textellent To Deliver Innovative SMS Sales & Marketing Capabilities
Loyalty Brands announced a partnership with Textellent, Inc., a leading SMS marketing and campaign platform to serve their family of …
TechBytes with Collin Holmes, Founder and CEO at Chatmeter
How have customer sentiments evolved in the last two years? In the last two years, customer sentiment, and the analysis …
NexTech And LivePerson To Demo Conversational Commerce Platform Integrating AR With Messaging On Main Stage at AWE USA Conference May 31, 2019
Company to Present a New Use Case for Sentiment Analysis Capabilities Within Its AR E-commerce Platform, Featuring Conversational Commerce Technology …