New technology helps physical retailers understand customer feedback and act immediately to increase retention and drive loyalty Punchh, the leader …
Marketing Technology Primer on “What is Sentiment Analysis”
This is Part One of the Marketing Technology primer on “Sentiment Analysis” and features the top definitions from the industry …
Fighting Fake News Content with AI, Sentiment Analysis Tech and Machine Learning
To Fight Fakes News and Fake Reviews, Marketers Should Aim to Provide the Best Experience Possible that Helps Drive Customer …
SOCi Launches Reputation Insights for Sentiment & Competitive Monitoring
SOCi Reputation Insights Helps Multi-Location Brands Better Monitor Online Review Content for Quick Response and Proactive Localized Social Management SOCi, …
Measuring Success in Social Media for Public Sector Agencies — Is Sentiment Everything?
The Return On Investment (ROI) of a campaign is typically measured from percentage increase in revenue for commercial organizations that …
Tips to Evaluate the Impact of E-Reputation Analysis – A Quantzig Whitepaper
Quantzig Lists the Tips to Evaluate the Impact of E-Reputation Analysis Quantzig, a global analytics solutions provider, has announced the …
Babel Street Unveils Babel BOX for Sensitive Data Search and Analysis
Babel BOX Allows Organizations to Securely Fuse Sensitive Data Holdings with Publicly Available Information to Generate Actionable Intelligence Babel Street, …
Understanding Customer Sentiment at Scale: The Secret to Digital Maturity
Today’s businesses no longer compete on product, price and advertising space alone. The experience they provide to customers has become …
Brandwatch’s Quick Search Brings Speed To Mass Social Data Analysis
The New Offering Is The First Enterprise Social Intelligence Solution To Instantly Segment All Of Your Social Data The world’s …
Salesforce.org Launches foundationConnect, a Complete CRM and Grants Management Solution for Grantmakers
Now Grantmakers Can Seamlessly Manage the Entire Lifecycle of Philanthropic Giving — From Eligibility and Application to Reviews and Evaluations, …
Hunters.AI Raises $5.4 Million Seed Round to Equip Cybersecurity Teams with the First Autonomous Threat Hunting Machine
Utilizes Unique Military-Grade Attack Intelligence, Artificial Intelligence and Existing Security Data to Deliver Proactive, Scalable and Actionable Attack Detection Hunters.AI, …
Zendesk Announces New Partnerships and Integrations for Sunshine CRM Platform
The Expansion Gives Companies the Ability to Provide Powerful, Personalized Experiences for Their Customers Zendesk, Inc. announced expansion to Zendesk …
Teleperformance Groups ‘Praxidia Knowledge Services’ partners with CallMiner to launch TP Interact – a Comprehensive Interaction Analytics Solution
Eleperformance Groups ‘Praxidia Knowledge Services’ Partners with CallMiner to Launch TP Interact – a Comprehensive Interaction Analytics Solution Praxidia Knowledge …
MRC Continues DoubleVerify’s Accreditation for Desktop, Mobile Web & In-App Impressions, SIVT Traffic Filtration & Viewability
DoubleVerify (DV) the leading independent provider of marketing measurement software and analytics, announced it has been granted continued accreditation by …
Boomerang Commerce Rebrands as CommerceIQ™ After the Acquisition of its Retail Analytics Platform by Lowe’s
Following the announcement that Lowe’s Companies Inc. has acquired the Retail Analytics platform of Boomerang Commerce, Inc., Boomerang has announced …
Relationship-Building App ZooWho by Sean Bair to Launch This Summer
This Upcoming App Uses Technology to Grow Your Personal Relationships, Not Distance Them With the prevalence of social media in …
What Kind of Chatbot is Right for Your Business?
A majority of organizations already believe adopting Artificial Intelligence will be important to meeting their overall business goals – and …
Crypto Terminal Offers a Market Intelligence Platform for the Digital Asset Industry
Crypto Terminal Has Developed Its Proprietary M.I.E Technology to Help Users Stay Informed Crypto Terminal provides digital currency traders and …
A1 Telekom Austria Group Selects SANDSIV to Elevate and Sustain its VoC Capabilities
SANDSIV, the leading customer experience management (CXM) enterprise software provider, proudly announces that one of Europe’s largest telecom firms has …
TechBytes with Robert Johnson, CTO, Interana
Tell us about your role and the team/technology you handle at Interana. I’m co-founder and CTO at Interana, a platform …