SurveyMonkey Debuts Rebrand Of GetFeedback CX Platform

The new GetFeedback website represents SurveyMonkey’s latest phase of investment in an agile approach to CX that’s attracted customers like YETI, Peapack-Gladstone Bank, KLM Royal Dutch Airlines, and Mulberry SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, today revealed the newly rebranded GetFeedback website. Designed with the specific needs of CX leaders in mind, GetFeedback is an agile CX solution that delivers the ease, speed, and efficiency previously…

Mulberry Selects SurveyMonkey’s GetFeedback Platform To Power Its Agile Customer Experience Program

SurveyMonkey , a leader in agile software solutions for customer experience, market research, and survey feedback, today announced that Mulberry, a global luxury lifestyle brand, has selected SurveyMonkey’s GetFeedback platform to power its customer experience (CX) program. Compared to service-heavy CX offerings, the GetFeedback platform is a powerful yet easy-to-use agile CX solution that helps organizations set up their CX program within days—not months—to quickly understand and act on customer insights. Leveraging…

SurveyMonkey Launches GetFeedback Platform

SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, launched its new customer experience (CX) solution, the GetFeedback platform. Announced at SurveyMonkey’s inaugural customer experience event, the CX Impact Summit, the multi-channel offering is an easy-to-deploy, cost-efficient CX solution that helps organizations set up their CX program within days—not months—to quickly understand and act on customer insights. This agile approach to customer experience allows…

System Surveyor Expands Security System Design Platform with Customer-Driven Features

Expanded product catalog features and Google Earth integration help security professionals speed delivery of exceptional, critical services System Surveyor has upgraded its intelligent system design platform created to digitize and streamline the industry's historically manual approach to site surveys and design. Driven by customer feedback, these upgrades include expanded product catalog capabilities and enhanced Google Earth functionality. Both updates augment the virtual, collaborative elements central to System…

5WPR Survey Reveals Facebook is the Most Used Social Media Platform among American Millennials

5W Public Relations, one of the top 15 independently-owned PR agencies in the U.S., has determined that Facebook is the most used social media platform in the nation across all age groups, including Millennials. As part of 5WPR's 2020 Consumer Culture Report, the respondents were asked which social platform they check, post, comment or otherwise view daily. The results across all generations are as follows: Facebook 65%YouTube 39%Instagram 37%Twitter 32%Snapchat 22%Pinterest 21%Reddit 18%TikTok 13% When broken down…

Recent Survey Points to Increased Marketing Investments in Social Shopping Platforms Within the Next Twelve Months

Slickdeals Announces New Retail Insights Report - "Embracing Social Commerce: Strategies, Successes, and Future Investments Among Retailers"  Slickdeals, the leading crowdsourced social shopping platform, announced its co-sponsored report Embracing Social Commerce: Strategies, Successes, and Future Investments among Retailers. Researched by WBR Insights, the report examines how social commerce, or the alliance of social media and ecommerce, is creating a new online shopping dynamic. According to the report, 75% of…

New Survey Reveals UK Consumers Don’t Trust Social Messaging and Chatbot Platforms

Open-Xchange, the open source communications software provider, announces the results of a UK consumer survey conducted by Censuswide. The survey examines attitudes towards the big messaging platform providers (i.e. Facebook Messenger, WhatsApp), as well as wider consumer trust in the technology sector. The geopolitical issues affecting Huawei appear to have had little effect on how UK consumers view the Chinese firm. Only 11% of respondents have expressed a desire to stop using their products or services. In contrast, over…

New Survey Reveals FinancialForce Is Top Installed Professional Services Automation Platform

FinancialForce PSA Product Leads by a Wide Margin, According to the Tsia 2019 Professional Services Tech Stack Survey FinancialForce announced that it leads all competitors by a wide margin as the most installed PSA solution, according to a new report released by the Technology Services Industry Association (TSIA). Announced at TSIA's Technology & Services World conference, the TSIA 2019 Professional Services Tech Stack Survey, which defines the recommended technology stack for professional services, found that…

Nearly Half of Social Media Users View Facebook Negatively After Cambridge Analytica but Many Still Use the Platform, New Survey Finds

Two-Thirds of Social Media Users (65%) Are Aware of the Cambridge Analytica Facebook Data Breach, but Only 37% Say They Use Facebook Less Often After News Broke of the Scandal Last March, According to a New Survey Forty-four percent (44%) of social media users still have a negative opinion of Facebook because of the Cambridge Analytica data breach, according to a new survey from The Manifest, a business news and how-to website. In March 2018, news broke that political consulting firm Cambridge Analytica acquired and…

Hubb Event Planner Survey Finds Vast Majority Now Experienced In Planning Virtual Events

Hubb CEO says planners are looking to a hybrid future Hubb, a leading virtual, hybrid, and in-person event software platform, today announced data findings from its 2021 Spring UNTETHERED Design-a-thon Event held in mid-March. The findings confirm the pandemic forced a major change within the industry, with a staggering 83% of event professionals surveyed confirming they now have experience hosting and/or planning a virtual event, versus only 45% surveyed in the May of 2020. Marketing Technology News:Tricor Group…

NEW ID Selects Ad Platform Unruly as Preferred SSP for Global Monetization

Global CTV platform NEW ID, a subsidiary of media group NEXT ENTERTAINMENT WORLD, announced a global partnership with leading ad platform Unruly. NEW ID, which distributes premium South Korean entertainment content (K-Content) on connected TV (CTV) and over-the-top (OTT) platforms across Asia, Europe and the US, has chosen Unruly as its preferred global supply-side platform (SSP). The partnership will connect media buyers with premium global video inventory -- available on 23 channels around the world and viewable on…

iBridge Is Taking Survey Analytics To The Next Level

iBridge has created the “missing link” in effective business tools. iBridge has created the “missing link” in effective business tools: Metolius. Metolius is an online survey platform that is designed from the ground up for analytics. Surveys delivered via Metolius eliminate the post--survey analysis and generates immediate results that yield actionable feedback. Marketing Technology News: Piktochart Launches Piktostory – The New Platform for Video Editing Metolius allows innovation and motivation, as it creates…

Knotch Quantifies Content Marketing ROI with Expanded Content Intelligence Platform

First Solution to Connect Content to Business Outcomes with Metrics Demonstrating Content Value Knotch, the leading provider of business analytics built specifically for content, today announced major enhancements to its Content Intelligence Platform that enable brands to quantify the business impact of both their owned and paid content initiatives in order to plan and optimize their content investments. This release represents a major shift in how content strategy is measured by connecting content activities to three…

TikTok Becomes Second Most Popular Social Media Platform Of Choice For Influencer Marketing As Marketers Focus On ROI, According To Linqia…

Interest in Using TikTok Increases 325% Since 2020, New Platforms Highlight the Need for Influencer ROI for Enterprise Marketers Linqia, the leading influencer marketing company, today released The State of Influencer Marketing 2021 report, its survey of how enterprise brand marketers and agencies use influencer marketing and how they plan to leverage the channel in 2021. TikTok exploded in the last year for consumers and marketers alike. The fifth annual survey found that TikTok became a key platform of choice for…

Annual Survey Finds Seven in Ten Marketing Leaders Plan to Leverage Artificial Intelligence to Take the Guesswork out of Every Creative…

Persado’s 2021 State of AI and Creativity Survey highlights the growing importance of technology to generate and deliver more predictive, personalized creative that can be directly attributed to business outcomes Persado, the leading AI content generation and decisioning platform that unlocks the value of the right words at every customer interaction, today announced the results of a first-of-its kind survey: 2021 State of AI and Creativity. More than 400 chief marketing officers and senior marketing leaders…

Wyng Launches Two Industry Firsts: Privacy-First Personalization Platform and a Zero-Party Data API

After building a profitable zero-party data software business, Wyng rolls out essential infrastructure to accelerate the marketing industry's shift to transparent and ethical data practices Wyng, the leading provider of zero-party data (ZPD) software, today announced the launch of its privacy-first personalization platform built from the ground up on a ZPD API — both the first-of-their-kind in the marketing industry. With this launch, Wyng uniquely equips brands to build deep and profitable customer relationships based on…

Wyng Launches Two Industry Firsts: Privacy-First Personalization Platform and a Zero-Party Data API

Wyng, the leading provider of zero-party data (ZPD) software, announced the launch of its privacy-first personalization platform built from the ground up on a ZPD API — both the first-of-their-kind in the marketing industry. With this launch, Wyng uniquely equips brands to build deep and profitable customer relationships based on trust, while ensuring compliance with evolving privacy regulations. With data collection and privacy central issues on a global scale, tech giants and the marketing industry have come under…

SurveyMonkey Launches AI-Powered Brand And Industry Tracking Solutions To Provide A More Agile Approach To Market Research

The new solutions empower marketing, research, and financial services professionals to uncover timely insights fast and keep up with the pace of change SurveyMonkey, a leader in agile software solutions for market research, customer experience, and survey feedback, today announced the availability of SurveyMonkey Brand Tracker and SurveyMonkey Industry Tracker, two new solutions that enable brands and financial services firms to continuously monitor shifts in market perception and quickly react to fuel growth. Digital…

GetApp Survey Uncovers New Trends in Martech Software Adoption for Startups

Survey reveals startups are adopting marketing technology in droves but the dizzying array of options is a serious challenge. GetApp, a recommendation engine that helps entrepreneurs make informed software purchasing decisions, released findings from its latest survey of startups. The marketing technology study reveals that 68 percent of startups use marketing technology tools, but only 59 percent of them have a plan for how to use them. This poses a significant business challenge as entrepreneurs without a…

inMotionNow Announces Merger with Lytho, a Leading Brand and Digital Asset Management Platform

Combination of Creative Workflow and Brand Management Platforms Will Provide Customers Powerful Simplicity to the Creative Content Lifecycle inMotionNow today announced the acquisition of Lytho, a brand management and digital asset management (DAM) platform. Lytho’s advanced digital asset management capabilities, content templating automations, and customizable brand portals complement inMotionNow’s industry leading creative workflow platform, inMotion ignite. Together, inMotionNow and Lytho provide a…