Springbot Introduces SMS Marketing, Allowing Retailers to Connect With Shoppers Via Text Messaging

Springbot, a marketing automation platform, adds a new messaging channel and personalization opportunity for retailers with the launch of Short Message Service (SMS) Marketing. This allows merchants to plan their communication strategy across email, social, and now text with their shoppers. After an easy setup and keyword selection process, retailers can use the channel to let subscribers who have opted into receiving those messages know about promotions and other updates happening with their brand. Marketing Technology…

Comtech Telecommunications Corp. Supports Unprecedented Demand for SMS Text Messaging to Help Keep Americans Connected During Coronavirus…

Comtech Telecommunications Corp., a world leader in secure and highly reliable location, public safety, navigation, and communication technologies, announced today their Comtech Location Technologies group, a division of Comtech’s Commercial Solutions segment, is supporting unprecedented demand for SMS text messaging to help keep Americans connected during the coronavirus outbreak. In alignment with the FCC’s “Keep Americans Connected Pledge,” Comtech is working with its mobile network operator partners to provide ongoing…

Hi Marley and Plymouth Rock Assurance Expand Relationship after Successful Intelligent Text Messaging Pilot

Hi Marley AI-powered SMS messaging helps Plymouth Rock expedite claim resolution and improve its customers' experiences Boston-based Plymouth Rock Assurance and Hi Marley announced the expansion of a pilot program using intelligent text messaging to manage auto insurance claims. Plymouth Rock's insurance customers can now arrange nearly all aspects of the claims process through text messaging rather than traditional phone calls and scheduled appointments. Plymouth Rock enlisted Hi Marley to meet a growing customer…

Vibes Makes Text Messaging Free for Essential Businesses to Communicate with Employees

Vibes Notify Enables Brands Operating During COVID-19 Pandemic to Text Employees in Real-time Vibes, the leading mobile engagement platform for connecting people to the brands they love, announced the free availability of Vibes Notify, a text messaging broadcast solution, to any essential businessi during the COVID-19 pandemic. Marketing Technology News: COVID-19 Phishes Explode as U.S. Reels From Pandemic Vibes Notify lets companies internally distribute SMS alerts and call-to-actions…

vPromos Launches Bundled Loyalty, Text Messaging and Processing Solution for SMBs

vPromos, Inc., a provider of innovative loyalty and customer engagement solutions, announced the launch of vLoyalty SMB. Loyalty, text messaging and free payment processing are bundled into an intuitive, easy-to-use solution that helps small and midsize businesses drive repeat visits and sales. vLoyalty SMB is a simple and affordable way for business owners to enroll, engage, know and reward their customers to drive more revenue. Initially available in Dallas and Atlanta markets, nationwide rollout of vLoyalty SMB will take…

Continuity Programs Announces SMS Text Messaging Functionality Inside Mortgage CRM

New Integration Allows Loan Officers to Send SMS Text Messages to Contacts Through MMyCRMDashboard Continuity Programs, Inc. is pleased to announce a new software feature. Continuity Programs connected its mortgage CRM software with Twilio's communication platform. This technology integration enables users of MyCRMDashboard to create conversations with their prospects, customers and referral partners through SMS. "This addition to MyCRMDashboard has the potential to allow loan officers to scale their SMS outreach to…

Consumer Mobile Usage Report Reveals Text Messaging Has Six Times the Engagement of Email

Survey Conducted by EZ Texting Reviewed the Mobile Preferences of More Than 1,000 Consumers EZ Texting, the leader in SMS marketing software for business, released its inaugural report, ‘2019 Mobile Usage Report: How Consumers Are Really Texting,’ revealing texting has 6X the engagement of email among consumers. The report reveals just how often certain segments of the population are interacting with their mobile devices in comparison to other channels. The research conducted by EZ Texting reveals that texts maintain an…

HawkSoft Releases Federally-Compliant Text Messaging Platform For Independent Agencies

Agents get fully integrated texting that meets federal requirements, at no additional cost HawkSoft's new text messaging platform automatically handles federal compliance requirements for independent insurance agencies. Recipients of text messages sent through HawkSoft Text Messaging automatically receive the ability to grant opt-in consent so that the insurance agency has documented proof to meet key compliance requirements outlined in the Telephone Consumer Protection Act ("TCPA"). With automated opt-in and opt-out…

How to Use Text Messaging to Go from Cold Calls to Warm Calls

Decades ago, the phone ringing created a brief rush of excitement. When there was no caller ID or list of saved contacts, answering the phone before the final ring was a must. While this excitement likely stemmed from the anticipation of connecting with a close friend or family member, businesses jumped on the opportunity to make the 10-digit phone number another touchpoint. Cold calls and robocalls picked up steam in the 1980s and while they had their brief stint of success, their effectiveness is quickly dwindling.…

TextUs Next Combines Conversational Text Messaging, Cloud-Voice and Personalized Automation to Connect Businesses with Their Customers in…

New TextUs Next platform gives businesses a real-time, one-to-one connection with customers to communicate faster and build better relationships TextUs, the fastest growing business text messaging software in the nation, announced TextUs Next, a new real-time communication platform for connecting businesses with customers in real-time, on their terms. As business moves to adapt and meet customers on how they prefer to communicate, leading organizations are using text messaging to enable a more personal way for people to…

B-Scada Inc. Launches New Text Messaging Marketing Platform

B-Scada, Inc. With the amount of spam distributed, response rates for email marketing plummeting and younger consumers texting instead of using email and desktop computers, many companies are now turning to text messaging as their primary means of communication and marketing to their customer base. B-Scada Inc., known for its industrial automation software, has decided to diversify its product offerings, and has launched a new company in the mobile marketing space. To address this new demand, B-Scada has created Fuzz…

Popular Business-Class Text Messaging Software, TextUs, Expands into Europe

TextUs, the most popular business-class text messaging software in North America, has expanded internationally. The company has opened its first European office in Krakow, Poland — one of the continent’s fastest-growing tech centers. Bringing the power of business texting to Europe, TextUs is redefining how businesses communicate in real-time. The platform supports the new way customers engage businesses – on-demand and on their own terms. TextUs eliminates endless cold calls, ignored voicemails, and unanswered emails. It…

Everyware™ Introduces Innovative, Next-Level Text Messaging Solution at ARDA World Convention

Everyware’s Two-Way Text Communication Enhances All Levels Of Customer Service, Creating Personalized Interaction At All Stages Of The Vacation Experience Everyware, Inc., an Austin-based company transforming payment processing and customer engagement via two-way text communication, has announced its secure ‘Pay By Text’ payment solution and Lead Gen App, at one of the world’s largest hospitality events - ARDA World 2018 Annual Convention & Expo. The products will augment marketing and communications in the…

HEROW and Intercom Partner to Integrate Location Intelligence and Deeper User Context Within Intercom’s Business Messaging Platform

HEROW is the first location service provider to integrate with Intercom, allowing businesses to enrich customer intelligence with location behaviors HEROW, a location intelligence and contextual platform for mobile applications, announces its partnership with Intercom, the business messaging platform that offers the only customizable messaging suite that drives growth at every stage of the customer lifecycle. HEROW’s app is now available in the Intercom App Store, which offers apps and integrations to acquire, engage and…

EZ Texting Refocuses on Core Brand to Deliver Powerful Mobile Messaging to Businesses

EZ Texting Empowers Customers to Easily Execute Marketing Campaigns, Send Real-Time Alerts, Promote Events and Deliver Customer Service EZ Texting, the leader in mobile marketing for business, announced it is consolidating all its communication brands, including CallFire, under EZ Texting. This move reflects the growing importance of text messaging as a business communications solution and supports the rapid growth of the company's flagship text messaging platform used by small and medium-sized businesses to more…

SugarCRM Elite Partner FayeBSG to Showcase Sugar Messaging Powered by Ytel at SugarCon 2018, Bringing Texting Capabilities to the Visionary…

SugarCon 2018 Sponsor FayeBSG to Showcase Sugar Messaging powered by Ytel, Will Host Live Demos at Their Booth Showing How to Send and Receive Texts with Sugar Faye Business Systems Group is a technology consulting and software company that helps companies grow by working with them to implement innovative and effective financial and business systems. As the SugarCRM Global Reseller of the Year and a SugarCRM Elite Partner, FayeBSG is known for their SugarCRM integrations with Sage 100, Quickbooks, Intacct,…

Appnext’s Service-Based Monetization Solution Enriches User Experience in TextNow Messaging App

TextNow Embeds Appnext Actions Going Head-to-Head with Facebook Messenger's 'M Suggestions' Appnext, a leading mobile discovery platform, has announced that TextNow, the first ever full-service freemium wireless company with over 100 million downloads, has integrated Appnext Actions into its Android app's messaging stream. Appnext Actions maps key phrases in users' text conversations to seamlessly connect users to additional services they need such as ordering a taxi, making a restaurant reservation, booking travel,…

Text Request Utilizes Google Messaging to Bring Businesses More Customers

Text Request, the online business texting service that lets businesses text using their current business numbers, can now be used to manage text conversations started through Google My Business listings. Google's free business listing platform, Google My Business, now lets mobile searchers message businesses directly from search listings. Text Request provides the backend dashboard to receive these messages, and makes it easy to manage conversations as a team. Businesses can use Text Request with their current landline,…

MessageMedia Expands US Footprint With Acquisition of SimpleTexting

Australia’s largest business messaging provider, MessageMedia Group, has welcomed SimpleTexting to its Group. SimpleTexting is a US-based messaging platform with current annualized revenue of over $12 Million and more than 10,000 business customers. The SimpleTexting founders, who launched the business in New York in 2010, will remain with the business along with the organization’s more than 60 employees. The acquisition extends MessageMedia’s existing footprint in the North American market to now service more than 20,000…

thinQ Launches All-in-One Communication Platform to Power Voice & Messaging

Launching, thinQ’s integrated inbound and outbound cloud communications platform – thinQ.io – along with flexible APIs, deliver a "better way" to power voice and text messaging. Customers can use the Web platform’s new, easy workflows to buy, provision, and port phone numbers, create call routing profiles and trunks, and enable text messaging. Programmer-friendly APIs are also available to add and control inbound and outbound voice and texting features in existing tech stacks in minutes. Marketing Technology News: SAP…