Adoption Of Evolve IP’s Microsoft Teams Voice Solution Outpacing Traditional Unified Communications As A Service (UCaaS)

Managed Service Provider Experiencing Significant YOY Growth Of Its Microsoft-based Solution As Businesses Choose Teams Over Traditional Phone Systems Evolve IP®, a leading managed cloud service provider of Work Anywhere™ solutions, today announced that its Microsoft Teams Direct Routing solution is outpacing traditional Unified Communications in both year-over-year growth (856%) and 2021 sales by a factor of 3:1.  Evolve IP's solution enables employees to use the same Teams capabilities they required in their homes during…

Stack8 Announces Release of Unified Communications Software that Enables Hassle-Free Integration and Provisioning of Microsoft Teams

Stack8, North America's leading provider of Unified Communications software and managed services, announced the release of SMACS 7.0—the company's highly intuitive Unified Communications software that enables seamless, hassle-free integration and provisioning of Microsoft Teams into any enterprise business environment. Additionally, the new release provides cloud voice services for Microsoft Teams, as well as Microsoft Direct Routing integrations to world-class platforms including Cisco, Zoom, RingCentral and 8x8.…

RingCentral Leads in Omdia Unified Communications as a Service North American Scorecard for the Fifth Year in a Row

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it ranked first in this year’s Omdia Unified Communications as a Service (UCaaS) Scorecard. The annual Omdia report evaluates the top North American UCaaS providers, based on market share, financial stability, market momentum, service development, and customer reviews. RingCentral topped the rankings for the fifth consecutive year. Marketing Technology News:…

Dialpad Receives 2021 Unified Communications Product of the Year Award

Dialpad honored for exceptional innovation Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company helping clients build communities in print, in-person and online, has named Dialpad as a 2021 Unified Communications Product of the Year Award winner. Marketing Technology News: Square 9 Softworks® Releases A Simplified, More Streamlined Experience with GlobalSearch 6.1 “We’re grateful that TMC recognized our technology…

RingCentral Recognized as a 2021 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide

RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that it was named a Customers’ Choice in the April 2021 Gartner Peer Insights ‘Voice of the Customer’: Unified Communications as a Service (UCaaS), Worldwide report for both the large and mid-size enterprise. RingCentral® was the only vendor to receive the highest overall rating of 4.6 out of 5 stars, as of 28th February 2021 based on 126 reviews. Marketing Technology…

Four Awards And An Acquisition: NetSapiens Makes Waves In The Unified Communications Space

NetSapiens, a B2B provider of Unified Communications and Collaboration (UC&C) and Contact Center solutions to service providers, is proud to announce that it has won four awards over the past four months. These awards include: The 2021 TMCnet Remote Work Pioneer Award The 2020 Video Conferencing Excellence Award The 2020 Cloud Computing Backup & Disaster Recovery Award The 2020 Unified Communications Excellence Award Marketing Technology News: Metis Alumni Win Honors at International Competition For…

Stack8 Announces Upcoming Major Release of SMACS Unified Communications Management Platform Designed to Manage, Automate and Control UC…

Stack8, North America's leading provider of Unified Communications (UC) Solutions, announced that it will release version 7.0 of its renowned SMACS Unified Communications Management Platform (UCMP) in Q1 2021. The company’s highly regarded UCMP seamlessly integrates with UC platforms including Cisco and Microsoft with advanced integrations to 8x8, RingCentral and more on the near-term roadmap. The major 7.0 release of the SMACS UCMP will debut new features and functionality offering advanced built-in business intelligence…

Enreach Named European Leader by Frost & Sullivan in Unified Communications as a Services

Enreach, the fast-growing European unified communications group, has been named as one of the market leaders in a new Frost Radar focused on European hosted IP Telephony and Unified Communications as a Service (UCaaS). Enreach scores high on both its innovation and growth dimensions. “With its comprehensive solutions portfolio and considerable growth in the past few years, Enreach has earned a spot among the growth and innovation leaders in the European hosted IP telephony and UCaaS market”, said Elka Popova, Vice President…

RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service…

RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. Marketing…

8×8 Named a Leader in 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

8x8 Recognized as a Leader for the Ninth Year in a Row 8x8, Inc., a leading integrated cloud communications platform, announced it has been named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide1. This is the ninth consecutive year 8x8 has been recognized as a Leader in this report. Marketing Technology News: SOPHOLA, Announces Partnership with DGtraffic “Global enterprises have become heavily reliant on their providers to deliver all the key communications and…

Star2Star Named In Gartner 2020 Magic Quadrant for Unified Communications as a Service

Star2Star, global leader in cloud-native communications, collaboration, and integration solutions for the enterprise, announced that they have been named in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide for the sixth straight year. The Gartner Magic Quadrant assesses UCaaS providers around the world to identify industry Leaders, Challengers, Visionaries, and Niche Players. Recommended: MarTech Primer: Advertising Technology and Demand-Side Platforms (DSPs) It was positioned by Gartner,…

RingCentral Named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that Gartner has recognized RingCentral as a Leader in the 2020 Magic Quadrant for Unified Communications as a Service, Worldwide report. In the Magic Quadrant report, published on November 11, 2020, RingCentral was positioned furthest for completeness of vision in the Leaders quadrant. This is RingCentral’s sixth year in a row being named to the Leaders quadrant. Marketing Technology…

Zoom Named a Leader in Two Gartner 2020 Magic Quadrants: Meeting Solutions and Unified Communications as a Service

Celebrating Fifth Consecutive Year in the Leaders Quadrant for Meeting Solutions; Named a Leader during its First Year Included in the Magic Quadrant for UCaaS Zoom Video Communications, Inc. announced that analyst firm Gartner has named Zoom a Leader in the 2020 Magic Quadrant for Meeting Solutions, as well as a Leader in the Magic Quadrant for Unified Communications as a Service. This is the sixth time Zoom has appeared in the Gartner Magic Quadrant for Meeting Solutions and its fifth consecutive time as a Leader. It is…

Aceyus to Support Verizon’s Unified Communication and Customer Experience Platform, Custom Built for the Social Security…

New alliance between Aceyus and Verizon allows both SSA employees and the public to benefit from a streamlined, all-encompassing UC/CX platform Aceyus Inc., a leading provider of customer experience solutions specializing in enterprise-level data management and reporting, is proud to announce the integration of its technology and consulting services with Verizon to support the telecommunication leader's Unified Communication (UC)/Customer Experience (CX) platform for the Social Security Administration (SSA). Introduced as…

Fuze Named A Visionary In The 2020 Gartner Magic Quadrant For Unified Communications As A Service

Fuze recognized for its ability to execute and completeness of vision for the eleventh consecutive time in this Magic Quadrant report Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that Gartner, Inc. recognized the company as the only Visionary in its 2020 Magic Quadrant for Unified Communications as a Service, Worldwide. This is the eleventh time that Fuze* has been included in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide report.…

Cisco Honors NWN with Partner of the Year Awards for Innovation and Unified Communications

IT and networking giant recognizes NWN for their solution-as-a-service portfolio, supporting rapidly-evolving customer needs At the 2020 Cisco Partner Summit Digital, Cisco recognized NWN with two regional Partner of the Year Awards. As a leading national provider of integrated cloud communications and infrastructure offerings, NWN earned the distinction of Technology Excellence Partner of the Year: Collaboration (South) and Transformation/Innovation Partner of the Year (East). NWN was honored for its innovation, leadership…

NICE First to Achieve Microsoft Teams Certification for Unified Communications Recording

NICE, a leading provider of financial communication compliance solutions, announced that its NICE Trading Recording System (NTR) is first to market for compliance recording solutions to be certified under the Microsoft Teams certification program. NTR is the first solution to receive its certification under the program. The certification assures financial services organizations (FSOs) that NTR has been tested and verified to provide the quality, compatibility, and reliability they've come to expect from Teams. NTR provides…

Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture Integrated with Unified Communications for Highly Regulated…

Dedicated voice specialist, Red Box, today announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. The integration will deliver access to RingCentral Voice and Video recorded conversations via Conversa by Red Box, the newly launched open microservices-based enterprise voice platform. "As dispersed workforces are now the norm, the adoption of UCaaS solutions has undoubtedly been accelerated within regulated…

Movius WhatsApp Integration Creates First True Compliant Mobile Unified Communications Solution

Movius, the leading global provider of mobile unified communication software, is now enabling enterprises to securely and compliantly communicate with clients on their preferred mobile messaging channel. The company announced the integration of WhatsApp support from within Movius MultiLine, their secure mobile communication service that can be deployed over any smartphone device on any global carrier. The integration will help unify and capture all business voice and messaging channels through a single integrated user…

Fuze Optimizes Customer Experience with New Patent for Advanced Unified Communication Systems

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for unified communication (UC) systems, enabling streamlined contact center communications for enhanced customer experience. The U.S. Patent and Trademark Office (USPTO) issued Fuze U.S. Patent No. 10298752B1 on May 21, 2020. The invention intelligently routes inbound communication requests based on recorded user history. This user history is also forwarded to contact center agents in a…