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BlackBerry Spark Suites Launch to Provide Companies Intelligent Security, Everywhere

BlackBerry Limited announced availability of BlackBerry Spark Suites, offering enterprises a range of tailored cybersecurity and endpoint management options to help protect data, minimize risk, and reduce cost and complexity. BlackBerry Spark Suites combine the best endpoint security and management capabilities. The suites are powered by artificial intelligence (AI), machine learning (ML) and automation for improved cyber threat prevention and remediation from BlackBerry Cylance, plus seamless endpoint management,…

Engagio Releases Unified Account Inbox to Unlock Insights Buried in Email

Improvements to Engagio Scout for Sales enable revenue teams to better understand account engagement and take action accordingly Engagio, the leading B2B account-based engagement platform, today announces a significant upgrade to its engagement intelligence solution, Engagio Scout for Sales. With these enhancements, sales reps (and the teams supporting them, including ops, SDRs, and marketing) now have access to a Unified Account Inbox, allowing them to mine emails and calendars, bringing previously hidden account…

Kofax 2020 Intelligent Automation Benchmarking Report Offers Insights for Businesses Attempting to Achieve Hyperautomation

Research Finds Siloed Automation Provides Limited Benefits While an Integrated Approach to Intelligent Automation Enables Success Kofax, a leading supplier of Intelligent Automation software to digitally transform end-to-end business processes, announces the Kofax 2020 Intelligent Automation Benchmark Report, a study conducted by Forrester Consulting and commissioned by Kofax. The report finds while many enterprises have prioritized automation, they’re struggling to scale and achieve hyperautomation. It also finds taking…

Red Hat Accelerates AI/ML Workflows and Delivery of AI-Powered Intelligent Applications with Red Hat OpenShift

AI software, NVIDIA GPU-powered AI platforms, customer deployments and open source innovation are all powered by the most-comprehensive enterprise Kubernetes platform for hybrid and multicloud operations Red Hat, Inc., the world's leading provider of open source solutions, highlighted that more organizations are using Red Hat OpenShift as the foundation for building artificial intelligence (AI) and machine-learning (ML) data science workflows and AI-powered intelligent applications. OpenShift helps to provide agility,…

Ribbon Showcases Extensive Unified Communications Portfolio at Channel Partners Conference & Expo

Market-leading portfolio demonstrates Ribbon’s commitment to helping Channel Partners deliver differentiated service offerings to the enterprise market Ribbon Communications Inc., a global software leader in secure and intelligent cloud communications solutions, announced that it plans to demonstrate its comprehensive solutions set designed for the channel at the Channel Partner Conference & Exhibition, which is being held at The Venetian & Sands Expo from March 9 – 12, 2020 in Las Vegas. On display will be…

[24]7.ai Named a Leader in Ovum Decision Matrix for Intelligent Virtual Assistants

Analyst Report Recognizes 7.ai for Leadership in Unified Voice and Digital Solutions, Bot-Agent Collaboration, Deep Intent Prediction and Vertical Expertise 7.ai, a global leader in intent-driven customer engagement solutions, announced that analyst firm Ovum has recognized the company as a leader in the report "Ovum Decision Matrix: Selecting an Intelligent Virtual Assistant Solution, 2020–21." Ovum evaluated the 7 AIVA conversational AI platform against solutions from 10 other providers, and determined that 7.ai had one…

Crystal Gazing AI Trends: 20 Reasons Why 2020 Will Herald the Age of Intelligent Conversations

A Reflection on My Two Years of Journey Working in the Area of Conversational AI A spate of recent developments promises to drive great changes in the global economy. Technologies such as Robotics, Artificial Intelligence (AI), and Machine Learning (ML) have advanced to the extent that the world is ripe for a great leap into the age of intelligent automation. What does this intelligent automation portend, and why is this different from the earlier eras? For one, robots and computers of today can perform most routine…

Reputation.com and Alorica Join Forces to Deliver Turnkey, Unified CX Solution

Partnership Combines Customer Intent Insights with Customer Interaction Expertise to Enable Personalized CX at Scale Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, announced that it is partnering with Alorica Inc., a global leader in customer experience solutions. The two companies will collaborate to join the intelligence of the Reputation.com platform to the customer interactions delivered by Alorica. The solution will enable…

Workato Partners with Snowflake to Provide In-Context Insights for Intelligent, Real-Time Business Actions

Workato, the leading enterprise automation platform, announced a partnership with Snowflake, the data warehouse built for the cloud, to bring fast, actionable insights to business users. The partnership enables Systems Teams to load data into Snowflake from any source - cloud apps, on-prem databases, ERPs, files, and more. Additionally, business users, including sales, marketing, finance, and customer support teams, are then able to quickly access business insights from their primary app (like Salesforce, NetSuite), rather…

Monetate Acquired! What This Means for the Unified Cloud Commerce Industry?

Unified Commerce Cloud is a unique ecosystem. It keeps adding more and more Martech and AIOps players every year, mostly through CDPs, Mobile CRMs and BI tools. Funding is good, and so are sales and partnerships. When Splunk bought SignalFx for $1.05 billion, we knew that the digital businesses would take inspiration from the development. Today, Monetate is snapped by Kibo Commerce. Monetate is a leading testing and optimization provider. The deal would allow Monetate to join Kibo and Certona crews and empower retailers…

Salesforce Launches Manufacturing Cloud–Aligning Sales and Operations To Deliver More Transparent and Predictable Business Outcomes

New Industry Product, Built on the World's #1 CRM, Provides a Unified View of Rapidly Changing Customer Demand Across the Entire Value Chain New Features-Including Sales Agreements and Account-Based Forecasting-Allow Manufacturers to Strategically Plan to Meet Customer Commitments and Better React to Market Changes New Industry Product, Built on the World's #1 CRM, Will Enable Field Reps to Transform Retail Execution to Ensure the Right Product Gets to the Right Store at the Right Time Salesforce, the global leader in…

MuleSoft Unveils Government Cloud – FedRAMP Authorized Solution that Brings Together iPaaS and Full Lifecycle API Management with a…

With FedRAMP Authorization, Government Agencies Can Leverage Anypoint Platform to Accelerate Project Delivery and Reduce Costs by Managing Integrations and APIs from a Unified, Secure Cloud Platform MuleSoft, provider of the leading platform for building application networks, announced the availability of MuleSoft Government Cloud, a cloud deployment environment that combines integration platform as a service (iPaaS) and full lifecycle API management in a single runtime. By deploying MuleSoft's Anypoint Platform within the…

Resolve Acquires FixStream for $24 Million USD to Deliver Game-Changing Combination of AIOps and Advanced Automation in a Unified Platform

Acquisition Empowers Agile IT Operations with the Ability to Predict, Diagnose, and Automate Resolution of Complex Infrastructure and Application Issues in Seconds Resolve Systems, the leading IT automation and orchestration platform, announced the acquisition of FixStream, a pioneer in AIOps. The acquisition, expected to close by the end of September, will enable Resolve to offer the most robust IT automation platform available on the market by combining artificial intelligence insights into dynamic, hybrid IT environments…

Kofax Establishes Leadership Position as the Only RPA Provider Delivering End-to-End Intelligent Automation

As part of Kofax’s Intelligent Automation platform, Kofax RPA uniquely addresses common limitations while digitally transforming operations at scale Kofax, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, today announced its leadership position as the only provider of robotic process automation (RPA) software capable of delivering end-to-end Intelligent Automation solutions at scale. Kofax RPA is the only RPA solution built into a robust Intelligent Automation…

CommerceIQ Enables Movado’s E-Commerce Team With Amazon Command Center To Take Actions Efficiently Across Sales, Marketing, and Operations

CommerceIQ announces Movado Group, Inc., one of the world's premier watchmakers, has selected its unified Amazon sales, advertising, and operations platform for consumer brand manufacturers, to achieve profitable, sustainable growth on Amazon. CommerceIQ uses machine learning to unify and analyze hundreds of frequently-changing variables across Amazon to automatically identify, prioritize and recommend to e-commerce teams the best sales, marketing and supply chain actions that profitably drive online traffic, conversion and…

Blue Prism and Bizagi Join Forces to Deliver Intelligent Automation Solutions

Partnership Allows Customers to Accelerate Digital Transformations By Adopting End to End Process Automation Capabilities With the goal of helping customers streamline operational efficiencies while empowering employees to drive digital transformation, Blue Prism, a global leader in Robotic Process Automation (RPA) and Bizagi, a leading provider of intelligent business process automation solutions, announced a strategic partnership. Bizagi will now participate in Blue Prism's Digital Exchange (DX), providing an easy…

LeanData Unlocks Growth Potential in B2B Businesses with Launch of Pioneering Revenue Operations Platform

Intelligent Orchestration of Trusted Data Across All Go-To-Market Processes - from a Single Platform - Enables Brands to Improve Customer Experience and Drive Greater Revenue LeanData, the leader in enterprise Revenue Ops solutions, introduced a ground-breaking platform and family of applications which offer a more holistic and unified go-to-market approach for business-to-business (B2B) enterprises seeking to accelerate growth. By ensuring a common data thread runs through the entire revenue chain, the LeanData Revenue…

Comviva Launches Unified Digital Experience Platform

A Consolidated Digital Services Delivery Platform to Accelerate an Operator's Transformational Journey Comviva, the global leader in providing mobility solutions, has released a powerful, yet simple to use, Unified Digital Experience Platform (UDxP) that will accelerate a CSP's journey into digital services, by enabling them to deliver an integrated, automated, intelligent bouquet of services to customers, while ensuring a frictionless experience across channels. Telecom service providers have provided the backbone to…

Zee Jay Digital Launches Unified Marketing Transformation Framework

Reconceives How Marketing Operates and Engages Customers Zee Jay Digital announced the launch of its Unified Marketing Transformation framework, a tool that helps chief marketing officers define the operating structure they need to succeed in today's complex digital world. "The CMO's reach across the organization and impact on the customer experience is driving the need to transform the way marketing gets done," said Eric Rotkow, managing director of Zee Jay. "This newly updated framework emphasizes operating model…

bpm’online Introduces A Major Update To Its Intelligent Platform For Business Process Automation And CRM

bpm'online 7.12 Comprises of Tools to Accelerate Four Key Business Transformation Cycle  Implementation, Adoption, Alignment and Change bpm'online, a global business software company leading in the space of business process automation and CRM,  announced a major update of its product line, bpm'online version 7.12 featuring over 200 enhancements and updates to accelerate business growth and transformation. bpm'online 7.12 features tools to accelerate the four key pillars of business transformation cycle –…